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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,308 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,308 reviews

August 17, 2024

Fantastic service my Equinox is running like it's brand new. Service staff is excellent. More

by TREASURE2.TA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
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Aug 18, 2024 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

August 16, 2024

Excellent customer experience. State of the art facility. Quick service department. Five star service department. More

by VICTORRIOBUENOSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Prat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor Orlando
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Aug 18, 2024 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

August 15, 2024

Always a pleasant experience. Everyone is very professional, accomodating and helpful. Thank you, Ocean Cadillac! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Prat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team, Paul. We're glad to hear we delivered such a great experience!

August 14, 2024

Clean and polite. It did take a while to get my car back when I arrived to get my car. More

by DBIZZYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
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Aug 14, 2024 -

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 11, 2024

Para empezar no les recomiendo este dealer nunca alerta roja nunca han tenido mi Cadillac por más de 1 año cambiándoles más de 8 partes entre esas inyectores,transmisión sistema de DEF para por último deci More

by FERRANDOLIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Prat
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 07, 2024

I was overwhelmed, Jacob was very nice and know what he was doing. He was beyond helpful. More

by DORY_NADINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Ocean Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Jacob had the opportunity to provide you with great service. We thank you for choosing Ocean Cadillac!

August 01, 2024

Service advisor was great. And in a timely manner he made sure everything was completed. More

by Caneb6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando C my service advisor was great
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Aug 01, 2024 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

July 31, 2024

Your front desk receptionist Mary, is wonderful. I dealt mostly with Albert, your sales manager and the result could not have been better. He is an asset to your organization. More

by THOMASMISTRETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Prat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary
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Jul 31, 2024 -

Ocean Cadillac responded

Thomas, Thanks for sharing about your experience with Ocean Cadillac. Mary, Albert, and our team appreciate your business and hope to see you again soon!

July 31, 2024

The worst service they break my Cadillac Escalade for 1 year and still don’t give me any solution they destroy my business and all my economy life I think GM should close this place More

by FERRANDOLIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All mechanic
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Aug 04, 2024 -

Ocean Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 31, 2024

The dealer was super thorough and efficient. I love the pick up and delivery service. More

by JADEMDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jul 31, 2024 -

Ocean Cadillac responded

Jade, Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again!

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