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Ocean Cadillac

Miami, FL

4.5
1,422 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,422 reviews

December 14, 2024

It is in the worst location possible. Please make it easier for customers. Thank you, More

by JOHNROOM112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Sotolongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Diaz
Dec 15, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, John, feel free to contact us at your convenience. Sales Manager - Victor Lopez (954) 471-2704

December 13, 2024

I just want to say Orlando Castellon was exceptional in his customer service! He helped me right away and all I needed was an oil change but he also had my tires rotated and my car washed for me while I wa More

by THARVEY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Dec 15, 2024 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Orlando here at Ocean Cadillac. Service Manager - Albert Pratts (305) 775-2011

December 13, 2024

Very pleasant and professional experience Willy was great definitely recommend Ocean Cadillac will be buying with them again More

by Michel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Ocean Cadillac responded

Thanks, Michel, for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Sales Manager - Victor Lopez (954) 471-2704

December 11, 2024

No lack of concern for customers. Not able to see my car until 2 days and no loaners available. I’ve spent thousands with this dealer and the service is terrible. Multiple visits for More

by NAGIB52283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando , Albert Prat
Dec 14, 2024 -

Ocean Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sales Manager - Victor Lopez (954) 471-2704

December 08, 2024

absolutely deplorable that a 3% fee is charged when using a credit card for payment especially a GM card from a GM product dealer More

by Donna Marie Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evelio,Martinez
Dec 12, 2024 -

Ocean Cadillac responded

Thank you for providing this feedback, Donna, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sales Manager - Victor Lopez (954) 471-2704

December 08, 2024

Excelente servició, preguntar por Ahmed Lobaina el los ayudara hacer el mejor negocio con asesoría segura More

by rubiochava8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Lobaina
Dec 09, 2024 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sales Manager - Victor Lopez (954) 471-2704

December 07, 2024

If you are looking for a knowledgeable sale person, that takes their time with the customer, and will always find the best solution, and willing to work with the customer, Sandra Castro is your woman to loo More

by Jahmar20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Castro
Dec 09, 2024 -

Ocean Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Sandra had the opportunity to provide you with great service. We thank you for choosing Ocean Cadillac! Sales Manager - Victor Lopez (954) 471-2704

December 06, 2024

This dealer is the embodiment of excellence in a business with a record of professionalism and quality. This is the second Cadillac I have bought from this location and it has been an unforgettable experienc More

by Enrydipe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Sanchez, Ahmed Lobaina
Dec 06, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sales Manager - Victor Lopez (954) 471-2704

December 05, 2024

This are a Knowledgeable team. All parts were available. Car was ready when promised, washed, clean and shiny. The manager and the Advisor are very cordial, understanding and helpf More

by dovliven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Prat
Dec 06, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Manager - Albert Pratts (305) 775-2011

December 04, 2024

We had an incredible experience working with Enrique at Ocean Cadillac. He went above and beyond, putting in an immense amount of effort to make what felt like the impossible happen—and he succeeded! His d More

by MICHAELT90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Lopez
Dec 04, 2024 -

Ocean Cadillac responded

Thank you so much for choosing Ocean Cadillac! Please let us know if we can be of any more assistance. Sales Manager - Victor Lopez (954) 471-2704

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