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Ocean Cadillac

Miami, FL

4.5
1,422 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,422 reviews

December 27, 2024

It was a great experience with Sandra Castro. She was very friendly and gave me a lot of security. She is magnificent. More

by calixtooviedomulens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
Dec 29, 2024 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Sandra here at Ocean Cadillac. We appreciate your business and hope to see you again soon! Sales Manager - Victor Lopez (954) 471-2704

December 27, 2024

100% recommend using Michael Lombrozo as your sales associate. He is very knowledgeable. If you tell him what you are looking for, what you budget is and provide all the information needed, he will mak More

by Elmar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Michael, and it was a pleasure having you at the dealership. We appreciate your review! Sales Manager - Victor Lopez (954) 471-2704

December 25, 2024

Sandra was great. Entire team from sales to finance was top notch. This was an out of town purchase and all was handled well More

by Jcordero_83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Castro
Dec 29, 2024 -

Ocean Cadillac responded

We are so glad that Sandra had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sales Manager - Victor Lopez (954) 471-2704

December 24, 2024

Michael made my car-buying experience outstanding with his attentiveness and excellent leadership. He was incredibly helpful, guiding me through every step of the process and ensuring all my questions wer More

by Hector G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Ocean Cadillac responded

Thanks for your feedback on your recent visit to Ocean Cadillac. It's great to hear that Michael was able to assist you and that you had such a positive experience. Sales Manager - Victor Lopez (954) 471-2704

December 24, 2024

I had a pleasure working with Michael Lombrozo. He helped me a lot with this vehicle purchase great customer service and thank you again. I will be back for my second car for my wife and thank you More

by Oleg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2024 -

Ocean Cadillac responded

We are very happy Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sales Manager - Victor Lopez (954) 471-2704

December 21, 2024

Great service, amazing crew and the time to resolve the issue was great! Thank you. More

by DONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Dec 22, 2024 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. Service Manager - Albert Pratts (305) 775-2011

December 21, 2024

Excellent customer service: Friendly and knowledgeable sales staff, attentive to your needs, and not overly pushy. More

by carlhenz.exat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. Sales Manager - Victor Lopez (954) 471-2704

December 20, 2024

Enrique was extremely helpful throughout the whole process of buying my new vehicle. I purchased the vehicle without test driving or seeing it in person. Enrique sent me additional photographs of the More

by Autumn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2024 -

Ocean Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac! Sales Manager - Victor Lopez (954) 471-2704

December 19, 2024

I recently purchased a Cadillac Escalade from Ocean Cadillac, and I must commend top manager Mike for his exceptional professionalism. We were considering various brands and dealerships but ultimately More

by Anita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Ocean Cadillac responded

Thank you for taking the time to write this review, Anita. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ocean Cadillac are glad to have you as a customer. Sales Manager - Victor Lopez (954) 471-2704

December 18, 2024

They had my GMC truck for almost 6 months. They had it to replace fuel pump. When picked up had check engine light. They said was censor so had them replace it and still had light. While I ha More

by RACARR8624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Ocean Cadillac responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sales Manager - Victor Lopez (954) 471-2704

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