
Ocean Cadillac
Miami, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,422 reviews
100% recommend using Michael Lombrozo as your sales associate. He is very knowledgeable. If you tell him what you are looking for, what you budget is and provide all the information needed, he will mak associate. He is very knowledgeable. If you tell him what you are looking for, what you budget is and provide all the information needed, he will make the interaction a breeze. He also speaks several languages which is helpful for those non-English speakers. More
Sandra was great. Entire team from sales to finance was top notch. This was an out of town purchase and all was handled well Entire team from sales to finance was top notch. This was an out of town purchase and all was handled well More
Michael made my car-buying experience outstanding with his attentiveness and excellent leadership. He was incredibly helpful, guiding me through every step of the process and ensuring all my questions wer his attentiveness and excellent leadership. He was incredibly helpful, guiding me through every step of the process and ensuring all my questions were answered. His dedication to customer satisfaction is truly impressive, making my purchase with Ocean a great experience, again. More
I had a pleasure working with Michael Lombrozo. He helped me a lot with this vehicle purchase great customer service and thank you again. I will be back for my second car for my wife and thank you He helped me a lot with this vehicle purchase great customer service and thank you again. I will be back for my second car for my wife and thank you Ocean Cadillac for great facility More
Excellent customer service: Friendly and knowledgeable sales staff, attentive to your needs, and not overly pushy. sales staff, attentive to your needs, and not overly pushy. More
Enrique was extremely helpful throughout the whole process of buying my new vehicle. I purchased the vehicle without test driving or seeing it in person. Enrique sent me additional photographs of the process of buying my new vehicle. I purchased the vehicle without test driving or seeing it in person. Enrique sent me additional photographs of the vehicle and made sure any questions I had he answered quickly! He wrapped up the sale and delivery within a few days right before Christmas. Buying a vehicle and wiring money is worrisome enough. Not one time did I feel like Enrique was trying to scam me or take advantage. He's the best sales representative I've worked with! More
I recently purchased a Cadillac Escalade from Ocean Cadillac, and I must commend top manager Mike for his exceptional professionalism. We were considering various brands and dealerships but ultimately Cadillac, and I must commend top manager Mike for his exceptional professionalism. We were considering various brands and dealerships but ultimately chose Ocean Cadillac solely because of Michael’s outstanding assistance. He made our dream a reality in just two hours. Michael Lombrozo is truly a consummate professional! More
They had my GMC truck for almost 6 months. They had it to replace fuel pump. When picked up had check engine light. They said was censor so had them replace it and still had light. While I ha They had it to replace fuel pump. When picked up had check engine light. They said was censor so had them replace it and still had light. While I had it noticed they had damaged back of cab putting cab back on.Reason cab was off to make easier for mech to work. I didnt question doing it but When they sent to body shop they called me to ask about right side bed damage. They fixed all of it but truck was dent-less when given to them. They do not communicate very well. I can text and email but calling someone to inform them would be nice. Have no idea who Albert Prat is if he was mech who did work he was bad. More