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Ocean Cadillac

Miami, FL

4.6
1,308 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,308 reviews

September 25, 2024

Great service, very professional. I had an issue with Lyriq and they addressed everything going on. More

by VICTOR.LOPEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Prat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Ocean Cadillac responded

Thank you so much, Victor, for your kind words, and for taking the time to leave us this wonderful feedback!

September 22, 2024

gran servicio excellent service enrrique real profesional sales men always have solutions and answers for customers More

by CUBAISLAND2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Enrique and our team, and we look forward to working with you again.

September 21, 2024

My interaction with the individuals I dealt with could not have been finer. The treatment I received was significant. My service experience could not have been better. I highly recommend this Dealersh More

by THOMASMISTRETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Prat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando, Sergio, Odalis and Mary
Sep 22, 2024 -

Ocean Cadillac responded

Thomas, Thank you for taking the time to share your thoughts on working with Albert and our team. We're glad to hear we delivered such a great experience!

September 21, 2024

Best experience ever when purchasing a car. Very easy to negotiate. Victor was the best. More

by GOTANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 20, 2024

I think the purchase process could have been shortened. We were there almost 8 hours. Both personnel were very professional, but I got really frustrated that I was told by Willy we had a deal early on but More

by ELACAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Ocean Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 18, 2024

Good service and Orlando is very courteous and does what he is supposed to do More

by MPOLITICALCONSULTANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Ocean Cadillac responded

It's great to hear that Orlando was able to help you out! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

September 18, 2024

My experience was very good got me in in out with no problems I was very satisfied More

by ORANGECOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

September 18, 2024

This was my third experience with you, the truth is that you are very professional. More

by ROLI_0830
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2024

Orlando was Excellent. service and wait time was great! Thank you so much ! See you soon. More

by LOPLIL0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 11, 2024

Amazing service from everyone, Evelio was professional, courteous and prompt in his answers. I was taken home and my car was brought back to me by a gentleman I do not remember his name but he was very kin More

by avycohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelio
Sep 12, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with Evelio and our team. We're glad to hear we delivered such a great experience!

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