Ocean Cadillac

** Updated ** 04/23 Everything here is my experience with Ocean Cadillac. I purchased a new Cadillac at this dealership, which acts worse than a small Hialeah dealer and has zero professionalism for re with Ocean Cadillac. I purchased a new Cadillac at this dealership, which acts worse than a small Hialeah dealer and has zero professionalism for representing the Cadillac brand in my experience. I saw, I am getting overcharged with various fees that are not for any valid services.The next explanation will be in CAPS so the important parts are noticeable THIS IS WHAT HAPPENED ON MY DEAL AND I WANT TO HELP PEOPLE. OCEAN CADILLAC AT LEAST FOR MY DEAL CHARGED ME A $999.00 PRE-DELIVERY SERVICE CHARGE AND $139.95 ELECTRONIC REGISTRATION FILING FEE. THE TEAM SAID IS BASIC CHARGES FOR EVERY DEAL AFTER I COMPLAINED ABOUT IT, THE WORDS USED, MAKE IT ALL SOUND LIKE MANDATORY FEES AND THAT ARE NEEDED FOR YOUR CAR DEAL, PLEASE NOTE IS NOT, AGAIN IS NOT, THIS IS JUST EXTRA PROFIT FOR THE DEALER AND YOU CAN REFUSE TO PAY IT... BEFORE DEALERS CALLED IT "DEALER FEES" BUT NOW SOME USE CREATIVE LANGUAGE TO MAKE IT SOUND LIKE A VALID EXPENSE, IS TRICKY. ON MY DEAL AND IS IMPORTANT TO CHECK, IF YOU ARE FINANCING, THREE THINGS.1. MAKE SURE YOU HAVE ON YOUR DOCUMENT THE BANK YOU AGREED TO FINANCE WITH, FIRST THEY PRESENTED ME A TRUIST BANK PROPOSAL, I ASKED THEM FOR MORE OPTIONS AND HUNTINGTON BANK CAME WITH A LOWER INTEREST RATE, I TOLD THEM I WANT TO MOVE FORWARD WITH HUNTINGTON BANK BECAUSE OF A CHEAPER APR , THEY SAID YES OK, GUESS WHAT? I GOT THE CAR PAYMENT BILL FROM TRUIST BANK, REALLY BAD AND UNPROFESSIONAL BECAUSE IT WAS AGREED TO BE HUNTINGTON BANK. 2. YOU DON'T HAVE TO FINANCE THE CAR WITH THEM,. AGAIN YOU DON'T HAVE TO. YOU CAN PROBABLY SHOP AROUND AND FIND A CHEAPER INTEREST RATE, THEY MAKE EXTRA PROFITS IF YOU GET A LOAN WITH THEM AND IF YOU BUY EXTRA WARRANTIES ETC, BUT YOU DON'T HAVE TO, IF YOU CAN GET A BETTER INTEREST RATE OUTSIDE, DO IT. 3. DOUBLE CHECK YOUR CONTRACT PRICE AND FINANCE CONTRACT PRICE.ON MY CONTRACT PRICE THERE WAS ONE PRICE AND ON MY FINANCE PRICE THEY ADDED AN EXTRA $144.00 WHICH IS REALLY MISLEADING MAKE SURE YOUR FINANCE PRICE MATCHES YOUR CONTRACT PRICE, IN MY CASE THEY ADDED MORE MONEY TO THE FINANCE CONTRACT, WHICH AS OF NOW IT LOOKS LIKE MORE PROFIT FOR THE DEALER. THE DEALER NEEDS TO MAKE MONEY, OF COURSE........ BUT USING ALL THESE TACTICS TO GET EVERY DOLLAR FROM A CLIENT IS EXTREMELY BAD, THERE IS A LOT OF DEALERS THAT ARE COMPLETELY TRANSPARENT AND OFFER YOU THE VIP TREATMENT. CHARGING PREDELIVERY SERVICE CHARGE, ELECTRONIC REGISTRATION FILING FEES (WITH LANGUAGE TO MAKE IT SOUND AS MANDATORY) WHEN IN FACT IS EXTRA PROFIT FOR THE DEALER, USING BANKS THAT i DIDN'T AGREED TO FINANCE WITH, INFLATING THE FINANCE CONTRACT PRICE FOR EXTRA PROFIT, IS NOT GOOD AT ALL FOR ME. ** Again, everything here is my experience and does not mean that it can happen to you ** but i do want to share my review maybe it helps someone. Thanks More

I choose Ocean Cadillac because of Mark Collins! The service is always top notch and attentive The service is always top notch and attentive More

I had a very good experience and the sales personnel showed great professionalism. I was very satisfied with the assistance in the purchase of the my vehicle. showed great professionalism. I was very satisfied with the assistance in the purchase of the my vehicle. More

He was amazing. I got there at 15:00 to get the car I want and withing 2 hours I had the car with men with the monthly payment I want it to get. I got there at 15:00 to get the car I want and withing 2 hours I had the car with men with the monthly payment I want it to get. More

A great experience. Baho Agbas simplified the experience. i have already shared his contact with 2 of my friends. Baho Agbas simplified the experience. i have already shared his contact with 2 of my friends. More

Deya was the most cordial, competent, professional, accommodating, knowledgeable, always smiling and a great personality. She was by far the best car sales person we have ever delt with accommodating, knowledgeable, always smiling and a great personality. She was by far the best car sales person we have ever delt with More

Jason was great in helping me with my service. I would definitely recommend Ocean Cadillac. I would definitely recommend Ocean Cadillac. More

I needed to purchase a warranty for my car and Jimmy Pena made it easy for me to understand and as painless as possible. I've been a customer of Ocean Cadillac for over 12 years and I highly recommend them. made it easy for me to understand and as painless as possible. I've been a customer of Ocean Cadillac for over 12 years and I highly recommend them. More

Great service. The assistant Mikhail helped me a lot and assisted me in buying a good car. The assistant Mikhail helped me a lot and assisted me in buying a good car. More

My visit to Ocean Cadillac was fast, efficient, and productive. I came in with a $$ in mind and they met it. Easy to work with! productive. I came in with a $$ in mind and they met it. Easy to work with! More