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Ocean Cadillac

Miami, FL

4.6
1,308 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,308 reviews

October 16, 2024

I went to buy my first car at this dealership. I was helped by Ahmed. Great experience! More

by Lu.lucero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Oct 16, 2024 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac!

October 14, 2024

service and pricing was incomparable Angel and Fernando make the process honest and simple already looking at a second vehicle to purchase this dealer changer my perception and personal opinion towards car More

by brendawoodson66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Ocean Cadillac responded

Brenda, Thanks for your feedback on your recent visit to Ocean Cadillac. It's great to hear that Angel and Fernando were able to assist you and that you had such a positive experience.

October 13, 2024

Michael is very professional in his work. He helped in every way he could so that I was happy with my car that day. I give him 5 stars and I recommend him if you ever want to buy a Cadillac. More

by Orquidia Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. Michael and our team appreciate your business and hope to see you again soon!

October 05, 2024

Fast Quick easy no hassle process, 5 Stars The Best Professional Service Center in the Southeast Area More

by jerrypabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Ocean Cadillac responded

Jerry, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

October 03, 2024

Great service in efficient time. Very kind personnel. Is great to have the updates of the service on your phone. More

by Management3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Prat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

September 29, 2024

Service was excellent. Service advisor Evelio Martinez kept me up to date on the progress of the service. The waiting room was very clean, and comfortable. More

by chuck3346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelio Martinez
Sep 30, 2024 -

Ocean Cadillac responded

Chuck, Thanks for sharing about your experience with Ocean Cadillac. Evelio and our team appreciate your business and hope to see you again soon!

September 27, 2024

Based on my experience, I would not recommend them. Poor communication and customer service, saying things they'd do and then didn't follow through on, just wanted the sale. More

by JVOMASKA
Recommend Dealer
No
Employees Worked With
Zachary Dehring
2.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 27, 2024

Excelente Sevice and customer care. He was very professional and efficient I will recommend you More

by FRANCYS283
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Recepción lady súper friendly
Sep 28, 2024 -

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 26, 2024

Great overall experience purchasing a vehicle at Ocean Cadillac. Easy and professional. They treated me with respect and did not try to sell me products that I don't need. More

by nickparks2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Nick, and it's great to hear about your excellent experience here at Ocean Cadillac.

September 25, 2024

They were very helpful and returned my car promptly. Helped with using my coupons so I paid the least for the most. More

by RTABMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando
Sep 26, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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