Ocean Cadillac

I wanted to contact you about a experience. I contacted the dealer reference Maserati Grand Lusso ,2021 that was on the lot.I received a call and text about the vehicle from a employee. That em I contacted the dealer reference Maserati Grand Lusso ,2021 that was on the lot.I received a call and text about the vehicle from a employee. That employee made a appt. to see the manager the next day.When I arrived at the dealer, a sales employee began helping me. I told him that I wanted to see a 2021 Maserati Gran Lusso. He advised that the vehicle was not there, possibly, sold. He ask if i was interested in another vehicle. I said No.I believe that this is a method to have customers come to the dealer. I have contacted the dealer, several times, and left messages to 3 managers. No one call me, that is bad customer service. I also contacted Marc a few times on email. No response, bad customer service. I will not go to Ocean cadillac to buy a vehicle. Lionel Espinosa JR. More

Deposit amount was $1500 that I originally asked for however after made deal on monthly payments I didn’t not realize I was charged for $2000. After a week driving, I realized there are noise coming f however after made deal on monthly payments I didn’t not realize I was charged for $2000. After a week driving, I realized there are noise coming from back every right turn I make. It was picked up for service however tech ran of time without result. I have called numerous times to request service, no one bothered return my calls. I have spoken with service manager Abraham and Angel. I have leased vehicles over many years but not this way I have been treated. More

Good customer service. Made sure we got in on time and made sure we were informed of all work along the way Made sure we got in on time and made sure we were informed of all work along the way More

uMuy satisfecha y con el servicio que me brindaron un buen trato y hasta ahora bien buen trato y hasta ahora bien More

Michael has been an extremely helpful and responsive associate. I highly recommend him to anyone looking for a hassle free, professional and friendly service. Michael takes pride in his work and puts hi associate. I highly recommend him to anyone looking for a hassle free, professional and friendly service. Michael takes pride in his work and puts his customers first. I appreciate his timelinesss and his willingness to go above and beyond. More

My experience at Ocean Cadillac was excellent. .recently took my CTX6 for service, the service agent Orlando Mancina was very helpful(I’m sticking with him).. Atara Dallas helped us with the buy o .recently took my CTX6 for service, the service agent Orlando Mancina was very helpful(I’m sticking with him).. Atara Dallas helped us with the buy out of the CTX6, she was awesome and such a beautiful personality ..Bought the Escalade which Atara also helped us with the purchase, and all this was within two weeks. Also worked with finance agents Andrew Joseph and Michael Kelly in the purchase of both vehicles and they were very helpful..I give all four a 10 for the excellent job they do and making me feel comfortable and confident, Great employees .I’ve been with Ocean Cadillac well over 15 years and I highly recommend Ocean Cadillac for their professionalism..also the dealer itself is so nice and clean..Good Job More

Thanks Mike for helping me with my new car . Very professional recommended 100% very nice and clean dealer , Very professional recommended 100% very nice and clean dealer , More

Omg amazing sales person, I never experience such a great treatment of buying a car like with Michael , I felt like royalty, definitely recommend Michael and ocean Cadillac treatment of buying a car like with Michael , I felt like royalty, definitely recommend Michael and ocean Cadillac More

Great place thank you I highly recommend this place and I will be back again will be back again More

Friendly service love that they picked up my car at home and returned it to me the same day! Clean and spotless. and returned it to me the same day! Clean and spotless. More