Ocean Cadillac

The entire process of dealing with this dealership was painful. They slipped hidden fees and charges into our contract hoping we wouldn’t notice it. The sales man that sold us the car, and the reason we b painful. They slipped hidden fees and charges into our contract hoping we wouldn’t notice it. The sales man that sold us the car, and the reason we bought it was not in the contract at all, two other people I never met were. It was sketchy and weird. I have heard of bad car sales tactics but had never had experienced it until now. More

My car shopping was awesome. What a great experience with great people Luis was amazing he got the deal done What a great experience with great people Luis was amazing he got the deal done More

Recently had the pleasure of working with Michael Lombrozo @ Ocean Cadillac Dealership. From the moment I stepped into the showroom, Michael's professionalism and knowledge were evident. He took the Lombrozo @ Ocean Cadillac Dealership. From the moment I stepped into the showroom, Michael's professionalism and knowledge were evident. He took the time to understand my needs and preferences, guiding me through the entire process. Michael was incredibly patient and never made me feel rushed or pressured. He answered all my questions and provided valuable insights about the vehicles I was interested in. His expertise helped me make informed decisions. Throughout negotiations, Michael displayed exceptional negotiation skills, ensuring I received a fair price for my new car. What impressed me most about Michael was his genuine desire to ensure customer satisfaction. He ensured every aspect of my trade was handled seamlessly. leaving no room for any concern or uncertainties. I would highly recommend Michael to anyone looking to buy or lease a car. His dedication, professionalism, and customer service truly set him apart from others in the industry. Thank you again, Michael, for making my experience enjoyable! More

I was very pleased with this dealership. The dealership was clean and presentable as well as the professional staff. I prefer a dealership that deals with on one brand of vehicle as opposed The dealership was clean and presentable as well as the professional staff. I prefer a dealership that deals with on one brand of vehicle as opposed to many brands. More

Michael at Ocean Cadillac is exceptional. Their knowledge, honesty, and customer-focused approach made my car-buying experience smooth and enjoyable. Highly recommend! Their knowledge, honesty, and customer-focused approach made my car-buying experience smooth and enjoyable. Highly recommend! More

Best Cadillac dealership in Miami! This is my first review ever but I just had to share this amazing experience. I had my vehicle at another dealership getting worked on. The vehicle s This is my first review ever but I just had to share this amazing experience. I had my vehicle at another dealership getting worked on. The vehicle sat for over a month, without any communication at all from the service “advisor”. Finally got through to a live person who claimed the part was in back order. I couldn’t take it anymore and called up Mike at Ocean Cadillac. He sent a tow truck who picked up my vehicle and towed it to Ocean Cadillac’s service department within hours! The very next day Ocean Cadillac’s service department diagnosed the issue and I received a call that my vehicle was ready by the end of the day!!! I didn’t even have to go pick it up. They delivered the car to my home!!! I promise you this is a real story. Mike is more than a sales guy, he’s a problem solver and asset to your network. Thank you to Mike, the service department and amazing team at Ocean Cadillac who know what customer service is all about More

Best in class- under promised and way over Delivered. I had a custom built car- I go for about it and he was always in contact with me updating me on all key moments. He will be my car guy for life! I had a custom built car- I go for about it and he was always in contact with me updating me on all key moments. He will be my car guy for life! Thx Mike. More

Perfecto Gracias todo bien los voy a recomendar a todos los que me pregunten gracias los que me pregunten gracias More

Really good and hard working salesman! Got a great deal because of his help and he always keeps in touch and answers questions. He works in a fast pace and gets things done quickly. It was Got a great deal because of his help and he always keeps in touch and answers questions. He works in a fast pace and gets things done quickly. It was a great experience buying a vehicle. More

It was super nice doing business with them. Jose and Deya were super helpful and we get the deal. Jose and Deya were super helpful and we get the deal. More