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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,421 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,421 reviews

October 11, 2023

Was a good service they explain very clear what my car need. And was a good coffe. More

by GERARDOJUAREZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
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Oct 11, 2023 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 11, 2023

The dealer delivered on what they promised. Our salesperson was helpful & very respectful. We had an overall good experience at Ocean Cadillac. More

by LLE264
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

October 11, 2023

Excellent service and attention. Every question I had was clarified and every problem was resolved effectively. More

by Ydalvis G Oliveros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bonilla
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Oct 12, 2023 -

Ocean Cadillac responded

Thank you for sharing your experience with us, Ydalvis! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

October 10, 2023

I the service is really great. My salesman Michael is one of the greatest salesman that I ever met Jason my advisor. He’s really great and of course the GM from services is awesome More

by Chefcarloss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 09, 2023

I’m impressed with the service that was provided from start to finish, Including I give my sales person 5 starts for her impeccable knowledge I highly recommend Ocean Cadillac hands down! More

by jerrypabon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandine Surin
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Oct 10, 2023 -

Ocean Cadillac responded

Jerry, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Sandine can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 09, 2023

Michael, amaizing profesional! Was a pleasure deal with him. I’m sure that we will repeat! More

by Dperezdancayllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Michael, and it was a pleasure having you at the dealership. We appreciate your review!

October 06, 2023

This is the worst dealership I visited yesterday, I went to buy a car the treated with respect, but I didn’t buy a car for the price and today baho agbas a sales person threatened me to tell every Cadillac More

by manuelyanes33
Recommend Dealer
No
Employees Worked With
Baho Agbas
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Oct 10, 2023 -

Ocean Cadillac responded

Hello Manuel, Sorry to hear about your experience. I reviewed your transaction notes. I respect that you decided not to purchase a vehicle from us; however, I would ask that you appreciate that we did not accept your low offer on our vehicle. You don't have to go and try to bash the Salesperson who has been here for several years not and has hundreds of satisfied customers with great reviews. Furthermore, Baho is also a Certified Cadillac Product Specialist whom his peers admire for his product knowledge and customer service scores. I wish you the best in your search for a vehicle and genuinely hope you get the car of your dreams. We both know there was none of that behavior here; we did not accept your low offer for our vehicle, and you may have been upset about that. That's OK. If you still need to purchase and are still in the market, you can call me directly, and I will do my absolute best to work out a deal with you. Thank you, Manuel. Again, we wish you the best in your search. Sincerely, Matt Wahnon General manager 954-295-3797

October 04, 2023

We have an excellent experience with Michal Everything was done one time and professionalism congratulations. More

by BURFAM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Ocean Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 29, 2023

Muy satisfecha el señor lombrozo me ayudo muchísimo muy amable, cooperativo, respetuoso y me ayudo muchísimo a encontrar la mejor opción para mi More

by Rsosa2357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2023 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 29, 2023

The service department did an exceptional job. They made sure to keep me updated on the status of the vehicle and follow up with me to ensure that the vehicle was in proper condition. Also, they m More

by albany.montesdeoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena, Matt Wahnon
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Oct 01, 2023 -

Ocean Cadillac responded

Thank you. Albany, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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