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Ocean Cadillac

Miami, FL

4.5
1,411 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,411 reviews

February 17, 2025

Excelente sevice and friently especially. Enrique Capiro very professional .they help in all our questions More

by Lazaro Martinez MD.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Ocean Cadillac responded

It's great to hear that Enrique was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac! Service Manager - Albert Pratts (305) 775-2011

February 17, 2025

Antony was very professional and helped me a lot to buy my first luxury car. patience is his strong point More

by Lorenziasev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Ocean Cadillac responded

Thank you, Loren! Anthony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac. Sales Manager - Victor Lopez (954) 471-2704

February 14, 2025

After days of trying to close a non-Negotiated deal (which was purchased at asking price and ALL exceptional high added fee's and No Financing, Cash Purchased.) from everyone being too busy to focus on More

by GPIERCE1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Zachary Dehring
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Santos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sales Manager - Victor Lopez (954) 471-2704

February 13, 2025

Probably the worst experience I’ve ever had a dealership. Terrible communiciation with my service advisor Orlando C. They gave me back my truck and said they fixed the issue after almost two weeks of just si More

by Mike S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orlando C., Albert Prat
Feb 17, 2025 -

Ocean Cadillac responded

Thank you for your review, Mike. We're sorry you didn't have a better experience , and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sales Manager - Victor Lopez (954) 471-2704

February 10, 2025

Not a pleasant experience not too good still waiting for my truck to be finished More

by Pastormbh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Willy Polanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sales Manager - Victor Lopez (954) 471-2704

February 09, 2025

Terrible Customer Service – Felt Completely Judged! I recently visited Ocean Cadillac with my wife to check out the 2025 Cadillac Escalade. Our experience with the salesperson, Michael Lombrozo, was More

by Kevinmiami
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Lombrozo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Ocean Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Kevin, and hopefully, we can get to the bottom of this. Sales Manager - Victor Lopez (954) 471-2704

February 07, 2025

Ocean Cadillac went above and beyond! Highly recommend. I was able to purchase my vehicle and had it delivered without even having to go to the dealership. More

by KSHINSKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Ocean Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac! Sales Manager - Victor Lopez (954) 471-2704

January 29, 2025

Ocean Cadillac provides a large supply of all Cadillac models. Their staff is courteous and attentive. Michael Lombrozo, our salesperson, was easygoing and able to readily answer all questions we had abou More

by HKerendian
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again. Sales Manager - Victor Lopez (954) 471-2704

January 28, 2025

My service was handled very professionally and the service individual was helpful in explaining what needed to be done. More

by vnichols214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MARTINEZ, EVELIO
Jan 28, 2025 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Albert Pratts (305) 775-2011

January 26, 2025

Michael really took care of me , great dealer , got me in and out in no time More

by ALOWENFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Ocean Cadillac. Service Manager - Albert Pratts (305) 775-2011

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