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Ocean Cadillac

Miami, FL

4.6
1,349 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,349 reviews

November 30, 2024

Thanks Jacob Joseph for my New Escalade! We will recommend to all of our friends and family! More

by Prime Style LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ocean Cadillac responded

We are so glad that we had the opportunity to work with you, and that Jacob and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 30, 2024

I had an absolutely incredible experience! My salesman, Henry Sotolongo, was a true gentleman. From the moment my mother and I entered Ocean Cadillac, we were treated with great care. Henry wa More

by Nyrod123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Sotolongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

November 29, 2024

Terrific service. They are thorough and prompt. Kind, knowledgeable, and helpful team. They go above and beyond. More

by MTerryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Prat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Castellon
Dec 02, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 29, 2024

Bait and Switch - CAUTION! They show a 2024 XT6 "New" 2024 Cadillac FWD Luxury VIN : 1GYKPAR47RZ737814 Lease for $399 Per month for 24 Months Plus tax. $2540 Down Payment - YE More

by ticketfl
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Emily Lopez
Dec 05, 2024 -

Ocean Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 27, 2024

Asked specific questions regarding the vehicle and was blatantly lied to. Upon delivery it was not at as described with lots of cosmetic issues More

by BRACKETROADSERVICE
Recommend Dealer
No
Employees Worked With
Fernando Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2024 -

Ocean Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 27, 2024

From my first phone call with Willy, thru the entire search, car instructions which are more detailed with the new vehicles, to negotiations and delivery of my brand new car!! Willy was great! A delight More

by SK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Willy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 27, 2024

it vou're looking for an exceptional car-buying experience, look no further than Ucean Cadillac in Miami Gardens! I haven't even had the chance to pick up my car vet due to my hectic work schecue. More

by Blackdiamondsecurities
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Santos and Fernando Diaz
Nov 27, 2024 -

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac.

November 27, 2024

Willy was great. But after sale I found defect in color cover. Went to Cadillac Ocean service and met with rude, unprofessional manner by service employees. Basically More

by azarnovruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Prat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando (not sure about surname)
Nov 30, 2024 -

Ocean Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 26, 2024

10000000/10 RECOMMEND! I can't recommend Enrique enough!!! If you're looking for a car and think your situation is impossible, go to Ocean Cadillac and ask for him. He's no More

by Jocelyngonz94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Enrique and our team, and we look forward to working with you again.

November 26, 2024

Enrique showed a nice personality and went above and beyond to ensure that I was comfortable with the deal. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Ocean Cadillac responded

John, thank you for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come!

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