Ocean Cadillac
Miami, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Thanks Jacob Joseph for my New Escalade! We will recommend to all of our friends and family! We will recommend to all of our friends and family! More
I had an absolutely incredible experience! My salesman, Henry Sotolongo, was a true gentleman. From the moment my mother and I entered Ocean Cadillac, we were treated with great care. Henry wa My salesman, Henry Sotolongo, was a true gentleman. From the moment my mother and I entered Ocean Cadillac, we were treated with great care. Henry was patient, knowledgeable, and provided us with the guidance we needed to make the right choice for our family. I will always be grateful to him. Thank you so much, everyone! More
Terrific service. They are thorough and prompt. Kind, knowledgeable, and helpful team. They go above and beyond. They are thorough and prompt. Kind, knowledgeable, and helpful team. They go above and beyond. More
Bait and Switch - CAUTION! They show a 2024 XT6 "New" 2024 Cadillac FWD Luxury VIN : 1GYKPAR47RZ737814 Lease for $399 Per month for 24 Months Plus tax. $2540 Down Payment - YE They show a 2024 XT6 "New" 2024 Cadillac FWD Luxury VIN : 1GYKPAR47RZ737814 Lease for $399 Per month for 24 Months Plus tax. $2540 Down Payment - YET, it's not a "new" car! It's a loaner! When I tried to contact Ocean Cadillac a so-called Emily texted me even though I requested email, not text. She would not email me - even though I asked her to send me the quote several times! They obviously have poor customer service and very poor communication! I'm finally doing the deal with another Cadillac dealership. P.S. I asked Emily Lopez for her email address 3 times and she would not give it to me. I would never buy at Ocean Cadillac. This will be my third Cadillac - I guess they missed out on a deal because of their lack of customer service! More
Asked specific questions regarding the vehicle and was blatantly lied to. Upon delivery it was not at as described with lots of cosmetic issues blatantly lied to. Upon delivery it was not at as described with lots of cosmetic issues More
From my first phone call with Willy, thru the entire search, car instructions which are more detailed with the new vehicles, to negotiations and delivery of my brand new car!! Willy was great! A delight search, car instructions which are more detailed with the new vehicles, to negotiations and delivery of my brand new car!! Willy was great! A delight! More
it vou're looking for an exceptional car-buying experience, look no further than Ucean Cadillac in Miami Gardens! I haven't even had the chance to pick up my car vet due to my hectic work schecue. experience, look no further than Ucean Cadillac in Miami Gardens! I haven't even had the chance to pick up my car vet due to my hectic work schecue.our coulen wair to share now increciple inis dealersnio is Anthony Santos is an absolute superstar! He's young, knowledgeable, professional, and so patient. His enthusiasm is contagious, and he's genuinely dedicated to going the extra mile to make sure every detail is perfect. You can tell he loves what he does. and that eneray makes the entire process exciting and eniovable. also want to give a big shoutout to the sales manager. While I can't remember his name, his presence alone was warm and welcoming. He made me feel valued and comfortable from the moment walked In -it's rare to feel that level of care at a dealership! he overall experience at Ucean Cadillac has been nothing short of amazing. I'm counting down the days until I can qet back there, pick out my car, and drive off the lot with a huge smile on my face. It you're in the market for a car -whether new or used -this is the place to go. I'd recommend them to anyone without hesitation! More
Willy was great. But after sale I found defect in color cover. Went to Cadillac Ocean service and met with rude, unprofessional manner by service employees. Basically But after sale I found defect in color cover. Went to Cadillac Ocean service and met with rude, unprofessional manner by service employees. Basically took my 4-5 hours and did nothing at the end. Moreover the approach was very rude and extremely unprofessional. More
10000000/10 RECOMMEND! I can't recommend Enrique enough!!! If you're looking for a car and think your situation is impossible, go to Ocean Cadillac and ask for him. He's no I can't recommend Enrique enough!!! If you're looking for a car and think your situation is impossible, go to Ocean Cadillac and ask for him. He's nothing short of magical. I didn't think that what we wanted could be done, but Enrique made it happen! He worked tirelessly, found me the perfect car, and made sure everything fit my needs and budget. He doesn't just sell cars-he makes miracles happen. Whatever you need, he'll find a way. Don't settle-go see ENRIQUE! More
Enrique showed a nice personality and went above and beyond to ensure that I was comfortable with the deal. beyond to ensure that I was comfortable with the deal. More