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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,421 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,421 reviews

November 10, 2023

From the moment I inquired about the vehicle posted online, Michael was professional, kind and helpful. He made the shopping experience stress free. There was no pressure. All details were taken car More

by heatherjo0477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Heather, and it was a pleasure having you at the dealership. We appreciate your review!

November 09, 2023

Great Service and very fast turnaround. Its a pleasure to have the ability to trust this dealer for all future services. More

by linaalpern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
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Nov 09, 2023 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jimmy, and Adriana, and don't hesitate to let us know if we can be of further assistance.

November 07, 2023

Dealer was clean, service was fast and the adviser was nice and very communicative. Will be back More

by TOMMY203020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
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Nov 07, 2023 -

Ocean Cadillac responded

Tommy, Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

November 07, 2023

car took a long time and all the things that needed to be fixed weren't done. More

by LEO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
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Nov 09, 2023 -

Ocean Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 06, 2023

Michael was very helpful through out the entire car purchasing process. He sent us videos when the car arrived and walked us through all the features of the vehicle. He even delivered the car and put a More

by dcasalins
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Ocean Cadillac responded

Congratulations on your new vehicle! We are so glad that Michael had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 05, 2023

Michael was excellent. Was very efficient and got me all the information I needed and was looking for in a very timely manner. He also went the extra mile and did things a More

by janderson32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience!

November 04, 2023

Excellent service and attention. We are very happy and satisfied with the costumer service oc More

by JAVIER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Rivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Collins, DAS Admin, Mario Murgado JR, Jimmy Pena
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Nov 05, 2023 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, Javier, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2023

After purchasing my Jeep from the dealership I had received a call from Baho asking me how I liked my Jeep. I said I like it but a Stop Auto start light had come on the day after I purchased it. Bah More

by miuwu208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Bonilla, Baho Agbas
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Nov 02, 2023 -

Ocean Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 02, 2023

It has good cars for sale, Good attention, Good atmosphere, The museum is incredible. Nissan 370 z More

by Joao Cedeno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

November 01, 2023

The service was amazing and great help! Getting an appointment was quick and that is great service More

by MS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Pena
Report | Print
Nov 01, 2023 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jimmy, and don't hesitate to let us know if we can be of further assistance.

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