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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,422 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,422 reviews

January 27, 2024

Great service ! They come to your home pick up & Drop off, save me time and washed the car! More

by icmgllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
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Jan 29, 2024 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

January 24, 2024

We got stranded with failed fuel pump. Road side assistance technician came after short wait, was able to start engine and escorted us to Ocean Cadillac where quickly replaced the failed More

by YRUSH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adriana met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

January 23, 2024

95% good service. Alto courtesy car was great.. will appreciate service open at 7 on Saturdays More

by a_gordo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
Report | Print
Jan 23, 2024 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

January 23, 2024

Ocean Cadillac's service department always does a great job. Their folks are very friendly and they provide great service. More

by REY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, , Jimmy Pena
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Jan 23, 2024 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

January 23, 2024

It was a very pleasant but time consumming experience (about 5 hours paying cash). I was satisfied with the service. My only complaint was that the extra key and owners manual were no where to be found a More

by plainej.pj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andres Ortiz
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Jan 23, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

January 23, 2024

Service Department Premises And Delivers, Service Advisor Would Need A little Training On Customer Service And Support , Service Advisor Would Also Need To Do A Preservice Vehicle Walk Around To Help Identif More

by jerrypabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Admin
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Jan 23, 2024 -

Ocean Cadillac responded

Thank you for your review. We are sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you need any assistance, we are always happy to help. We appreciate your business and thank you for choosing Ocean Cadillac.

Jan 23, 2024 -

jerrypabon responded

Thank You Ocean for Your Quick Response It Was the Only Way I Could Get Your Attention After Texting and Reaching Out Without No Success, I'm Sure Ocean Would Not Like to Lose My Business over something as minor as this, Just the approach got me.

Jan 23, 2024 -

jerrypabon responded

Not too happy to see my new XT6 with a scratch and no one will take responsibility for it!

Jan 23, 2024 -

jerrypabon responded

Is My sales rep was present i would have her trade it in that's how disappointed i was!

January 20, 2024

Zack was very helpful in making sure I left in the car that was right for me. He also kept me informed about timing and next steps. It was a pleasure working with him and I would highly recommend him. More

by lperez4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Ocean Cadillac responded

It's great to hear that Zack was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves with the vehicle they want. Thank you for choosing Ocean Cadillac!

January 20, 2024

The family Ocean Cadillac did a great job getting us into our new Cadillac XT5.. More

by Pdrobinson757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

January 20, 2024

The service manager great attention and comprehension, we are conformed with service a mechanic department. Thanks ocean Cadillac my dealer More

by saladomaikel87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Admin, Jimmy Pena
Report | Print
Jan 21, 2024 -

Ocean Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ocean Cadillac, we look forward to having you as a valued customer for many years to come!

January 19, 2024

Great place to lease a car very easy to work with and did everything to make me happy More

by MARCC305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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