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Ocean Cadillac

Miami, FL

4.6
1,316 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,316 reviews

October 09, 2023

Michael, amaizing profesional! Was a pleasure deal with him. I’m sure that we will repeat! More

by Dperezdancayllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Michael, and it was a pleasure having you at the dealership. We appreciate your review!

October 06, 2023

This is the worst dealership I visited yesterday, I went to buy a car the treated with respect, but I didn’t buy a car for the price and today baho agbas a sales person threatened me to tell every Cadillac More

by manuelyanes33
Recommend Dealer
No
Employees Worked With
Baho Agbas
Oct 10, 2023 -

Ocean Cadillac responded

Hello Manuel, Sorry to hear about your experience. I reviewed your transaction notes. I respect that you decided not to purchase a vehicle from us; however, I would ask that you appreciate that we did not accept your low offer on our vehicle. You don't have to go and try to bash the Salesperson who has been here for several years not and has hundreds of satisfied customers with great reviews. Furthermore, Baho is also a Certified Cadillac Product Specialist whom his peers admire for his product knowledge and customer service scores. I wish you the best in your search for a vehicle and genuinely hope you get the car of your dreams. We both know there was none of that behavior here; we did not accept your low offer for our vehicle, and you may have been upset about that. That's OK. If you still need to purchase and are still in the market, you can call me directly, and I will do my absolute best to work out a deal with you. Thank you, Manuel. Again, we wish you the best in your search. Sincerely, Matt Wahnon General manager 954-295-3797

October 04, 2023

We have an excellent experience with Michal Everything was done one time and professionalism congratulations. More

by BURFAM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Ocean Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

September 29, 2023

Muy satisfecha el señor lombrozo me ayudo muchísimo muy amable, cooperativo, respetuoso y me ayudo muchísimo a encontrar la mejor opción para mi More

by Rsosa2357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 29, 2023

The service department did an exceptional job. They made sure to keep me updated on the status of the vehicle and follow up with me to ensure that the vehicle was in proper condition. Also, they m More

by albany.montesdeoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena, Matt Wahnon
Oct 01, 2023 -

Ocean Cadillac responded

Thank you. Albany, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 28, 2023

The entire process of dealing with this dealership was painful. They slipped hidden fees and charges into our contract hoping we wouldn’t notice it. The sales man that sold us the car, and the reason we b More

by VickTlr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Joseph
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bonilla
Sep 29, 2023 -

Ocean Cadillac responded

Good morning, I am in shock to read this today. As one of the largest Cadillac Dealerships in the Country, we pride ourselves on great customer service and hold ourselves to the highest ethical standard. I am not sure what happened here, but I would like to get to the bottom of this and try to make your experience a positive one rather than what you have experienced. Can you please call me so we can discuss this today. I will also try and reach out to you personally. I would like to apologize for your experience. This is really a concerning review and I really want to get to the bottom of this. Feel free to call me anytime. Sincerely, Matt Wahnon General Manager 954-295-3797 matt.wahnon@oceancadillac.com

September 27, 2023

My car shopping was awesome. What a great experience with great people Luis was amazing he got the deal done More

by Butybare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Bonilla, Luis Rios
Sep 27, 2023 -

Ocean Cadillac responded

Thank you! Luis and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

September 27, 2023

Recently had the pleasure of working with Michael Lombrozo @ Ocean Cadillac Dealership. From the moment I stepped into the showroom, Michael's professionalism and knowledge were evident. He took the More

by miamari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

September 25, 2023

I was very pleased with this dealership. The dealership was clean and presentable as well as the professional staff. I prefer a dealership that deals with on one brand of vehicle as opposed More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Bonilla, Baho Agbas
Sep 26, 2023 -

Ocean Cadillac responded

Thank you so much for your wonderful review, John! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ocean Cadillac!

September 23, 2023

Michael at Ocean Cadillac is exceptional. Their knowledge, honesty, and customer-focused approach made my car-buying experience smooth and enjoyable. Highly recommend! More

by Damon
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Ocean Cadillac responded

Thank you, Damon, for taking the time to share your thoughts on working with Michael and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!

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