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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
1,422 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,422 reviews

March 05, 2024

Adriana is always very professional, courteous, knowledgeable and helpful! She provides the highest level of customer care and support. Thank you for your help Adriana! #1#1#1#1#1#1#1#1 More

by drx
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Adriana delivered such a great experience!

March 01, 2024

Awesome! Great customer service. Michael Lombrozo was superbe. Great customer service skills. Congratulations Ocean Cadillac. More

by rigocolon69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 29, 2024

As alway, Jason took excellent care of me. I appreciate his good help. The entire team is helpful. More

by randy68
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rafo, Jimmy Pena
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Feb 29, 2024 -

Ocean Cadillac responded

Randy, Thanks for sharing about your experience with Ocean Cadillac. Jason and our team appreciate your business and hope to see you again soon!

February 29, 2024

Orlando in service was awesome took care of ever great service great service great servive More

by FRIEDMAN.STAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castelleon
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Mar 01, 2024 -

Ocean Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ocean Cadillac, Stan, we look forward to having you as a valued customer for many years to come!

February 28, 2024

Fantastic service Orlando was superb I felt that everything was cater to in a highly professional fashion! More

by LOURDESAMORIN
Recommend Dealer
Yes
Employees Worked With
Orlando
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Feb 28, 2024 -

Ocean Cadillac responded

Lourdes, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Orlando met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

February 27, 2024

Very courteous personnel, fast service and amazing service, they answered all questions that I had More

by SATTARISAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
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Feb 27, 2024 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

February 26, 2024

The process from start to finish was pretty seamless. Maritza was professional and patient and willing to work hard to find me a deal I was comfortable with. Ana in finance was a pro and searched for the More

by Daniel Ponkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maritza De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Almonte
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Feb 26, 2024 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maritza and Ana met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

February 24, 2024

No customer friendly at all ,has had my car for 3 months can’t get a straight answer from anyone.Has mad several promises none which where kept.I have been very patient but as of know I’m truly over this bu More

by audreypalmer04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
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Feb 28, 2024 -

Ocean Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Audrey, and hopefully, we can get to the bottom of this.

February 24, 2024

Excellent customer services and great deals, I will go back here again because of the excellent customer service and high quality vehicles. More

by ginamart8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernis Reyna
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Feb 25, 2024 -

Ocean Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

February 24, 2024

We had a great experience, Maritza helped us during the process and made the process smoothly. Special thanks for Mr Machado and Johan who helped us as well to close the deal. Thank you. More

by jose.cernada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maritza De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franly Machado, Dayan Garcia
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Feb 25, 2024 -

Ocean Cadillac responded

Thank you for sharing your experience with us, Jose! We're happy to hear it went well and truly appreciate your feedback!

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