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Ocean Cadillac

Miami, FL

4.6
1,316 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,316 reviews

November 18, 2023

Helped and guided me through getting a vehicle from Florida to the Virgin Islands. Made the process simple and easy. Always kept me updated on the vehicle and provided all the answers to my questions. More

by Geo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Ocean Cadillac responded

Thank you, Geo, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 17, 2023

Excepcional Customer Service. It was a pleasure work with Michael Lombrozo, He worked for help me all time . More

by ARIANNABENITEZ0210
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bonilla
Nov 19, 2023 -

Ocean Cadillac responded

Thank you so much for your kind words, Arianna, and for taking the time to leave us this wonderful feedback!

November 17, 2023

Sales department and financial are very helpful and nice people. Thank you very much to all. More

by Arianne Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Arianne, please let us know.

November 11, 2023

Easy process for an amazing vehicle! Will definitely be back when it’s time for our next vehicle! More

by wulff.md
Recommend Dealer
Yes
Employees Worked With
Mario Murgado JR, Baho Agbas
Nov 11, 2023 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

November 10, 2023

They do great job and very fast as well. I really recommend this dealership.Thank you. More

by Boev,Lyubo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Raffo
Nov 11, 2023 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

November 10, 2023

From the moment I inquired about the vehicle posted online, Michael was professional, kind and helpful. He made the shopping experience stress free. There was no pressure. All details were taken car More

by heatherjo0477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Heather, and it was a pleasure having you at the dealership. We appreciate your review!

November 09, 2023

Great Service and very fast turnaround. Its a pleasure to have the ability to trust this dealer for all future services. More

by linaalpern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
Nov 09, 2023 -

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jimmy, and Adriana, and don't hesitate to let us know if we can be of further assistance.

November 07, 2023

Dealer was clean, service was fast and the adviser was nice and very communicative. Will be back More

by TOMMY203020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
Nov 07, 2023 -

Ocean Cadillac responded

Tommy, Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

November 07, 2023

car took a long time and all the things that needed to be fixed weren't done. More

by LEO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Nov 09, 2023 -

Ocean Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 06, 2023

Michael was very helpful through out the entire car purchasing process. He sent us videos when the car arrived and walked us through all the features of the vehicle. He even delivered the car and put a More

by dcasalins
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Ocean Cadillac responded

Congratulations on your new vehicle! We are so glad that Michael had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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