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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,316 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,316 reviews

December 30, 2023

Very helpful and made the process super easy. I would do it again with him More

by Ryan.butler7926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2023 -

Ocean Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well, Ryan, and truly appreciate your feedback!

December 28, 2023

This dealership has abysmal customer service and management and I will never bring my vehicle or business back here. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adriana Molina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
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Jan 01, 2024 -

Ocean Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 26, 2023

It’s always a pleasure dealing with Victor Lopez. This is the 3rd Cadillac I have bought from him. He makes the transaction so easy. The sales person Maritza was so nice to work with. She made the More

by fontochi
Recommend Dealer
Yes
Employees Worked With
Victor Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2023

Orlando was polite and professional. I received quick quality service. He was informative AND made sure I was satisfied More

by ZIANDAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando from the service dept
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Dec 19, 2023 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Orlando met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

December 19, 2023

Satisfied with service and their promptness. Orlando was very helpful and kept me a-braised with service. More

by MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando
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Dec 19, 2023 -

Ocean Cadillac responded

Thank you, Mary, for your business and this review. We're happy to hear that Orlando and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 15, 2023

The service was OUTSTANDING! Jesse assisted me with leasing my new Cadillac; and, the entire process was seamless. More

by dwc.alpha06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2023 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad Jesse was able to help, and we hope to see you again!

December 14, 2023

The service center listened to my issues and solved the problem with my radio. I’m glad More

by AJW66
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Raffo
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Dec 15, 2023 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear Jason and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 14, 2023

Seamless experience quick and easy They Answered our questions and provided a great service Thank you More

by JIMENEZLLC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maritza De Los Santos, Jose Ontivero
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Dec 15, 2023 -

Ocean Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 08, 2023

The absolute best service I ever received by a dealership. More than likely we will be purchasing my spouses car from Lombrozo in the upcoming weeks. More

by Gustavo Díaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Ocean Cadillac responded

Thank you, Gustavo! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

December 07, 2023

i was in to replace a sidemirrow that had fallen out i do not know who worked with me by name but he was good More

by jackiebaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Ocean Cadillac responded

Thank you so much for your kind words, Jackie, and for taking the time to leave us this wonderful feedback!

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