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Ocean Cadillac

Miami, FL

Overview
Employees
Reviews
Vehicles
4.6
1,316 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,316 reviews

January 20, 2024

Zack was very helpful in making sure I left in the car that was right for me. He also kept me informed about timing and next steps. It was a pleasure working with him and I would highly recommend him. More

by lperez4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Ocean Cadillac responded

It's great to hear that Zack was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves with the vehicle they want. Thank you for choosing Ocean Cadillac!

January 20, 2024

The service manager great attention and comprehension, we are conformed with service a mechanic department. Thanks ocean Cadillac my dealer More

by saladomaikel87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Admin, Jimmy Pena
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Jan 21, 2024 -

Ocean Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ocean Cadillac, we look forward to having you as a valued customer for many years to come!

January 20, 2024

The family Ocean Cadillac did a great job getting us into our new Cadillac XT5.. More

by Pdrobinson757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2024

Great place to lease a car very easy to work with and did everything to make me happy More

by MARCC305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2024

I had a very good experience in Ocean Cadillac and Willy Polanco was a very good sales person. More

by ANNALAURACARNEIRO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Ocean Cadillac responded

Thanks for your feedback on your recent visit to Ocean Cadillac. It's great to hear that we were able to assist you and that you had such a positive experience.

January 17, 2024

Bradley is very nice and professional. He understood our needs and went all the way to help us getting the car we wanted. He even personally delivered the car to our home when we finished More

by Chi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Corona
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Jan 18, 2024 -

Ocean Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Bradley had the opportunity to provide you with great service. We thank you for choosing Ocean Cadillac!

January 16, 2024

They have been doing a good job. Orlando Castellon is a great, honest service advisor! More

by VISTVAN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Castellon, Jimmy Pena
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Jan 16, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with Orlando and our team. We're glad to hear we delivered such a great experience!

January 16, 2024

They are so helpfull and friendly all the time Both sales and service department Will highly recommend More

by burak.imer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
Report | Print
Jan 16, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2024

just do not trust their service department have taken my car there for a while and the last few times i have not had a good feeling about how they handle things and the turn around time is usually a week or More

by LARIOS.GABE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Pena
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Jan 18, 2024 -

Ocean Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 14, 2024

Jose was very helpful and patient. Overall, I had a great experience and am happy with my purchase! More

by pedsanch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ontivero
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Jan 15, 2024 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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