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Ocean Cadillac

Miami, FL

4.6
1,316 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,316 reviews

January 30, 2024

The best attention Whit Orlando thank you so much 5 STAR for Cadillac. Yuselyn Rojas More

by YUSELYM2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando camellón
Jan 31, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Yuselyn, please let us know.

January 29, 2024

Leasing the Cadillac XT4 from Ocean Cadillac with Sales Manager Alejandro and Salesman Angel Rodriguez was an exceptional experience. Their professionalism and attention to detail tailored the leasing proc More

by A.moline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Barcia
Jan 29, 2024 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Angel and Alejandro can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 29, 2024

Jacob Joseph was extremely helpful in helping get into my new vehicle. He was able to negotiate with the management team and get me to a monthly price that was comfortable for me More

by lucasandrade256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Ocean Cadillac responded

It's great to hear that Jacob was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

January 28, 2024

Dearship very professional,well dressed knowledgeable friendly, luxury building, great teamwork will recommend to others. More

by heat2019champions
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maritza De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Ocean Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

January 27, 2024

Great service ! They come to your home pick up & Drop off, save me time and washed the car! More

by icmgllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
Jan 29, 2024 -

Ocean Cadillac responded

Thanks for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon!

January 24, 2024

We got stranded with failed fuel pump. Road side assistance technician came after short wait, was able to start engine and escorted us to Ocean Cadillac where quickly replaced the failed More

by YRUSH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adriana met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

January 23, 2024

95% good service. Alto courtesy car was great.. will appreciate service open at 7 on Saturdays More

by a_gordo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Pena
Jan 23, 2024 -

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else.

January 23, 2024

Ocean Cadillac's service department always does a great job. Their folks are very friendly and they provide great service. More

by REY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, , Jimmy Pena
Jan 23, 2024 -

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

January 23, 2024

It was a very pleasant but time consumming experience (about 5 hours paying cash). I was satisfied with the service. My only complaint was that the extra key and owners manual were no where to be found a More

by plainej.pj
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andres Ortiz
Jan 23, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

January 23, 2024

Service Department Premises And Delivers, Service Advisor Would Need A little Training On Customer Service And Support , Service Advisor Would Also Need To Do A Preservice Vehicle Walk Around To Help Identif More

by jerrypabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAS Admin
Jan 23, 2024 -

Ocean Cadillac responded

Thank you for your review. We are sorry to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out to us directly if you need any assistance, we are always happy to help. We appreciate your business and thank you for choosing Ocean Cadillac.

Jan 23, 2024 -

jerrypabon responded

Thank You Ocean for Your Quick Response It Was the Only Way I Could Get Your Attention After Texting and Reaching Out Without No Success, I'm Sure Ocean Would Not Like to Lose My Business over something as minor as this, Just the approach got me.

Jan 23, 2024 -

jerrypabon responded

Not too happy to see my new XT6 with a scratch and no one will take responsibility for it!

Jan 23, 2024 -

jerrypabon responded

Is My sales rep was present i would have her trade it in that's how disappointed i was!

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