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Ocean Cadillac

Miami, FL

4.6
1,316 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,316 reviews

February 26, 2024

The process from start to finish was pretty seamless. Maritza was professional and patient and willing to work hard to find me a deal I was comfortable with. Ana in finance was a pro and searched for the More

by Daniel Ponkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maritza De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Almonte
Feb 26, 2024 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maritza and Ana met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

February 24, 2024

No customer friendly at all ,has had my car for 3 months can’t get a straight answer from anyone.Has mad several promises none which where kept.I have been very patient but as of know I’m truly over this bu More

by audreypalmer04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Feb 28, 2024 -

Ocean Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Audrey, and hopefully, we can get to the bottom of this.

February 24, 2024

Excellent customer services and great deals, I will go back here again because of the excellent customer service and high quality vehicles. More

by ginamart8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernis Reyna
Feb 25, 2024 -

Ocean Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

February 24, 2024

We had a great experience, Maritza helped us during the process and made the process smoothly. Special thanks for Mr Machado and Johan who helped us as well to close the deal. Thank you. More

by jose.cernada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maritza De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franly Machado, Dayan Garcia
Feb 25, 2024 -

Ocean Cadillac responded

Thank you for sharing your experience with us, Jose! We're happy to hear it went well and truly appreciate your feedback!

February 19, 2024

Special thanks to Michael Lombrozo for helping me to find and buy a car with all desired options and colors. More

by Vitaliy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Ocean Cadillac responded

We are so glad that Michael had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 18, 2024

Excellent dealer along with management sells department and service personnel along with technicians very professional and helpful group of people More

by Fercho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lombrozo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ralfo and Antonio Caicedo
Feb 19, 2024 -

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael, Jacob, Jason, and our team met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

February 17, 2024

Jesse is awesome, he delivered A1 service with a great attitude, he isn't a pushy salesman. He has a great demeanor and gets the job done without the xx. This is what makes Jesse shine and sets him apart More

by LGIBBONS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Ocean Cadillac responded

We are very happy to hear Jesse provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 17, 2024

Overall great experience Andre made the deal get done and happen.Got what u asked for. More

by glenjb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Ortiz
Feb 19, 2024 -

Ocean Cadillac responded

Glen, It's great to hear that Andres was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

February 17, 2024

He was very pleasant and he did everything possible for us to get the car More

by Fidel iglesias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Ocean Cadillac responded

Fidel, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Feb 19, 2024 -

Fidel iglesias responded

Very good business and very helpful and pleasant the vendor was amazing thank you

February 17, 2024

Great experience would definitely recommend both Ocean Cadillac and Maritza. I love the vehicle and the overall experience. She was very thorough and kept in touch. Thanks!! More

by clopezlay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maritza De Los Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. Maritza and our team appreciate your business and hope to see you again soon!

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