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Ocean Cadillac

Miami, FL

4.6
1,349 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,349 reviews

December 08, 2024

absolutely deplorable that a 3% fee is charged when using a credit card for payment especially a GM card from a GM product dealer More

by Donna Marie Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evelio,Martinez
Dec 12, 2024 -

Ocean Cadillac responded

Thank you for providing this feedback, Donna, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sales Manager - Victor Lopez (954) 471-2704

December 07, 2024

If you are looking for a knowledgeable sale person, that takes their time with the customer, and will always find the best solution, and willing to work with the customer, Sandra Castro is your woman to loo More

by Jahmar20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Ocean Cadillac responded

Thank you so much for your wonderful review! We are thrilled that Sandra had the opportunity to provide you with great service. We thank you for choosing Ocean Cadillac! Sales Manager - Victor Lopez (954) 471-2704

December 06, 2024

This dealer is the embodiment of excellence in a business with a record of professionalism and quality. This is the second Cadillac I have bought from this location and it has been an unforgettable experienc More

by Enrydipe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Lobaina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Sanchez
Dec 06, 2024 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sales Manager - Victor Lopez (954) 471-2704

December 05, 2024

This are a Knowledgeable team. All parts were available. Car was ready when promised, washed, clean and shiny. The manager and the Advisor are very cordial, understanding and helpf More

by dovliven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Prat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Manager - Albert Pratts (305) 775-2011

December 04, 2024

We had an incredible experience working with Enrique at Ocean Cadillac. He went above and beyond, putting in an immense amount of effort to make what felt like the impossible happen—and he succeeded! His d More

by MICHAELT90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Ocean Cadillac responded

Thank you so much for choosing Ocean Cadillac! Please let us know if we can be of any more assistance. Sales Manager - Victor Lopez (954) 471-2704

December 03, 2024

I highly recommend this dealer, Ahmed Lobaina helped me in the purchase of my GMC Sierra 2500. More

by rittercharlesdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Lobaina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 03, 2024

Thank you Ahmed (my sales representative) and Zach (my finance representative) for making my wish come true. I was treated with great manners, their attention is outstanding. Thank you for everything! You More

by samfigu11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmed Lobaina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 03, 2024

I recently had the pleasure of completing the first service on my Escalade and working with Service Advisor Orlando Castellon. It was a truly outstanding experience. The service provided was of the hig More

by VICTOR.KHRAMOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Dec 03, 2024 -

Ocean Cadillac responded

Thank you, Victor, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Orlando and our team, and we look forward to working with you again.

December 03, 2024

I had and amazing experience purchasing my first car from Ocean Cadillac. Ricardo and Zach were incredible helpful and made the whole process smooth and stress-free. I couldn’t be happier with my new Mini an More

by ANDREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Dehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo
Dec 03, 2024 -

Ocean Cadillac responded

Andrea, Thank you for taking the time to share your thoughts on working with Ricardo, Zach, and our team. We're glad to hear we delivered such a great experience!

December 02, 2024

Jacob from Ocean Cadillac was nice and professional he also helped us fix our radio over the phone even after the sale was done. Thanks again Jacob! More

by samarooroo12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad Jacob was able to help, and we hope to see you again!