Ocean Cadillac

Do not trust the new management they do not stand by their word even in writing. I am going to have to hire an attorney because they will not send me the key fob I was promised in writing and the manag their word even in writing. I am going to have to hire an attorney because they will not send me the key fob I was promised in writing and the manager will not take my call or call me back. I can't even get a call back from any management. The salesmen did a good job but I have already had another family member buy another Escalade but I told not to buy from here. More

My sales representative was very professional and the dealership was very clean very relaxed atmosphere and I appreciate the service that I receive working with a Ocean Cadillac and I look forward to the dealership was very clean very relaxed atmosphere and I appreciate the service that I receive working with a Ocean Cadillac and I look forward to the maintenance and the service that I expect for my new car More

My car needed repairs and was in the service center for 30 days. There was no loaner offered to me at any point during those 30 days or assistance with a rental. Given the extent of the repairs, the custom 30 days. There was no loaner offered to me at any point during those 30 days or assistance with a rental. Given the extent of the repairs, the customer service (and communication) was lacking. More

Calidad,puntualidad y experiencia. Excelente atención y información detalladamente.Confianza de un buen desarrollo del trabajo con honestidad. Excelente atención y información detalladamente.Confianza de un buen desarrollo del trabajo con honestidad. More

we had a bumpy road to the closing. No communications among parts involved. very hard to get the final numbers. Thanks to Marc and his intervention we agree to the final deal. No communications among parts involved. very hard to get the final numbers. Thanks to Marc and his intervention we agree to the final deal. More

Car had several need to repair problems and I only had the car for 3 weeks this is bad business $800 for new battery $800 for new rotors the car for 3 weeks this is bad business $800 for new battery $800 for new rotors More

Iam from montreal canada i had a seat problem that left the seat too straight and my return would have been very hard Orlando took my car in Could not fix it in time Asked the mechanic to try to move the seat too straight and my return would have been very hard Orlando took my car in Could not fix it in time Asked the mechanic to try to move it so i could be comfortable It worked So i could go back in comfort Yeahh Had the car washed I had a great drive back Very happy Thank you to the team leader mechanic And orlando And the ocean team for taking thw best care of me I went in thw past to another dealer near you and never got the service i had at ocean Nwxt time i would like to see thw cars in the museum lol More

Quick and reliable service I can count with a very busy life. Orlando is always friendly and accessible. life. Orlando is always friendly and accessible. More

The best service, see Jason Raffo. PERIOD! This GUY REALLY this knows his stuff...and knows his way around warranty companies. PERIOD! This GUY REALLY this knows his stuff...and knows his way around warranty companies. More

Cadillac is always the best choice to get his oil change and verification on his car to make sure that he is safe when driving his vehicle thank you for your courteous employee have a great day Camille Burn and verification on his car to make sure that he is safe when driving his vehicle thank you for your courteous employee have a great day Camille Burney More