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Ocean Cadillac
Miami, FL
1,312 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance.
Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,312 reviews
March 24, 2016
Honest & Amazing Ocean Cadillac is by far the best Cadillac dealership in Florida. I am positive that after you go there you'll feel exactly the same way. I can say th Ocean Cadillac is by far the best Cadillac dealership in Florida. I am positive that after you go there you'll feel exactly the same way. I can say that they are the best simply because, due to a few mystery problems with my 2008 Cadillac CTS, I've been roaming around taking it to 5 other dealerships and tossing money out the window as no other dealers were able to find out what was wrong. And the other dealers made sure I'd spend a lot of money on things I didn't even need! Not at Ocean Cadillac, though. Starting with customer service, Lauren was attentive and precise in the Service area. She took the proper notes to pass on to one of the mechanics, Danny Buonomo, who did a C.S.I. type of investigation and was able to pinpoint exactly what was wrong!!! What an honest mechanic! The solution made complete sense and the price was less than what I had anticipated. After 6 months of putting my life at risk due to a problem no one could diagnose at other dealers, they did it, and now my car works perfectly! Lauren was extremely helpful and in my opinion, she deserves a promotion and a raise. Thanks to her dedication, I'd absolutely buy my next Cadillac there and service my current one there as well. Mind you, I drove all the way from Boca Raton to take my car to Ocean Cadillac in Bal Harbor. That's about 60 miles each way! Totally worth it!!!! See, buying a new car is easy but if the service team is awful, inevitably you end up buying into a headache. At Ocean Cadillac, the management and staff treats you as their most important client. And best of all, when they gave us a loaner, it was a brand new 2016 CTS with all the bells and whistles. Maria that works in that department was very polite and courteous and made sure that the car switch was a breeze when it came to the insurance paperwork to get the loaner. Getting a brand new car as a loaner was a wonderful surprise because it reminded us of how much we like this luxury American brand and that when I trade in my Mercedes in a few months, I'd for sure get a Cadillac at Ocean Cadillac. About my current 2008 CTS, aside to getting the mystery problem solved, they changed the oil, did all the other work that was under extended warranty and returned my car to me clean and shiny. I honestly don't know how they put such a fantastic team together, but like a well-led orchestra, they all play in unison. Absolutely amazing! My honest opinion is, if you like being treated extremely well when dealing with cars, you make the purchase & service at Ocean Cadillac. More
by Ty & Danny
Employees Worked With
Lauren, Maria, Danny Buonomo
February 28, 2014
Car was in perfect shape returned with a dent. It was my first time taking this car anywhere for service and this is what you get back from Ocean Cadillac. Ocean Cadillac deny they had anything to do with i first time taking this car anywhere for service and this is what you get back from Ocean Cadillac. Ocean Cadillac deny they had anything to do with it. Ocean Cadillac is hiding behind a report written by Ocean Cadillac stating that the dent was there. Just because you write a report and do not let the owner be aware about it gives them the right to do and say whatever they want. Frank the service representative lie straight to my face. This is inexcusable and upsetting. I want to make it aware that you cannot trust Ocean Cadillac. More
by Rober1
Employees Worked With
Frank and Service manager
