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Ocean Cadillac

Miami, FL

4.6
1,379 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,379 reviews

May 10, 2019

Perfect I have appreciated your organisation, your services, the reception of everybody, thr rapidity of the services. It is a pleasure to come and see your More

by HM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know the names
May 08, 2019

Barajara is awesome !!! Barbara went out of her way to assist in getting my car serviced quickly and provided a loaner vehicle for the day!!! Wow great service - I’ll be bac More

by GUARAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
May 08, 2019

The worst place. And liars!!! Stay away from this dealership they have the worst service department I have had a rear speaker issue for over a year and they have replaced it 2 time More

by YOUBEENPAID2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barbara
May 29, 2019 -

Ocean Cadillac responded

Thank you for your Response, We have been notified that our General Manager has forwarded his contact information so you can reach out to him. We would like to turn this experience around for you if you allow us. Understanding the many variables and challenges that take place when trying to provide Great Customer Service when repairing a vehicle,, Complete Satisfaction is what we aim for every single time. Looking forward to hearing back from you and working with you to turn this experience around.

May 08, 2019

The Service Writer Excellent The service writer was excellent. The facilities and it's service department was excellent. Definitely highly recommend this dealership for both purc More

by COCOPLUMBJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
May 08, 2019

Platinum Level Sales Department I would only recommend the sales department which is of Platinum level. Service department lacks integrity to the nth degree. Dealing with Barbara Gen More

by Robert K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Mark Diaz, Petrina Cossentino, Tony Peqini, Barbara Gendler
May 08, 2019

Straight forward, no nonsense buying experience. Jose Denis and Enrique Capiro were simply amazing! They both provided a great no nonsense, realistic buying experience that I really appreciated I wis More

by LEEINC1612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keegan Jabdulal
May 06, 2019

Great experience! Working with Pat (Petrina) was a pleasure, she was very helpful, patient and went the extra mile to make sure we got what we wanted. I'd go back to an More

by msagrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
May 04, 2019

New vehicle It was a pleasure working with pat I highly recommend her as a sales person very knowledgeable and very quick, she listens to your needs, and makes yo More

by Alyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
May 03, 2019

Good Experience Highly recommend. Worked with Enrique for sales and Tony for finance. Both were excellent. Very happy with my new Cadillac! Will keep coming back t More

by aaronmod81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Capiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Diaz, Tony Peqini
May 02, 2019

Extremely great experience. Received a call from JC very pleasant asked me what were my vehicle options, soon after received a call from Patrina gathered all my personal informat More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Petrina Cossentino, Tony Peqini
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