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Ocean Cadillac
Miami, FL
1,386 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance.
Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,386 reviews
September 17, 2019
Amazing! This was by far the best experience we've ever had at any dealership. Both Eliana and Maurizio were truly amazing, with incomparable knowledge and pro This was by far the best experience we've ever had at any dealership. Both Eliana and Maurizio were truly amazing, with incomparable knowledge and professionalism they helped us make the best decision for us. We'll be eternally grateful, Yunier Mesa & Inmet Brunet More
by Inmet
Employees Worked With
Maurizio Orengo, Elianna Carmona
September 12, 2019
Amazing customer service Great customer assistance and very friendly. Shopping there is a great experience. Facilities are clean and well organized. Cars clean a presentable a Great customer assistance and very friendly. Shopping there is a great experience. Facilities are clean and well organized. Cars clean a presentable and staff always willing to give you a great experience More
by Andres Cid
Employees Worked With
Petrina Cossentino
September 05, 2019
Thank you! I had such a wonderful and helpful experience with Alex and Luis Reyes. Alex really comes across as someone who cares about his customers, and it show I had such a wonderful and helpful experience with Alex and Luis Reyes. Alex really comes across as someone who cares about his customers, and it shows. I most certainly felt as though I was in good hands. Thank you very much Alex! More
by Andrew Adriano
Employees Worked With
Luis Reyes, Alexander Alvarez
September 05, 2019
Exceptional service and quality Alex and Luis, made the entire car buying process effortless. These gentlemen worked with me to get the best price and even stayed late to ensure I w Alex and Luis, made the entire car buying process effortless. These gentlemen worked with me to get the best price and even stayed late to ensure I was taken care of. If you’d like to be treated as family and not feel “pressured” to buy, I definitely recommend even checking this dealership out! More
by 36thousandft
Employees Worked With
Luis Reyes, Alexander Alvarez
September 02, 2019
Window repair Always a seamless transaction when you go here for service.Loaners available when need be.Barbara is a professional service advisor and all the surrou Always a seamless transaction when you go here for service.Loaners available when need be.Barbara is a professional service advisor and all the surrounding employees are friendly and accomadating More
by DMCALLI1
Verified CustomerEmployees Worked With
Eddie in service, Barbara Gendler, Marc Collins
August 27, 2019
Went in for a Service and Drove Out with a New Car It was an absolute joy to have Petrina as our sales rep. She treated us better than royalty, she treated us like family. Her knowledge, honesty and It was an absolute joy to have Petrina as our sales rep. She treated us better than royalty, she treated us like family. Her knowledge, honesty and willingness to go the extra mile was amazing. I will always go back to her. She is truly the best. I highly recommend her to everyone. She should be Sales Rep of the year!! More
by Marylin and John Liappas
Employees Worked With
Petrina Cossentino, Andy Russell
August 25, 2019
Great experience Pat treated us like royalty. Her honesty and knowledge was amazing. I will always go back to pat for anything I need. He is the best. Pat treated us like royalty. Her honesty and knowledge was amazing. I will always go back to pat for anything I need. He is the best. More
by VinnyR
Employees Worked With
Petrina Cossentino, Alexander Alvarez, Andy Russell
August 20, 2019
Bad experience Really excited to buy a car. Greeted on telephone by woman with accent who told me a sales person would call me back. Then, no one called. Next day I Really excited to buy a car. Greeted on telephone by woman with accent who told me a sales person would call me back. Then, no one called. Next day I called and no one answered during sales hours. Autotrader sales line went to the difficult girls voicemail. So then tried to the stores direct line and it also went to difficult girls unprofessional voicemail. Left second message saying no one called me yesterday please have someone call me I really want to buy an suv you have today. No one called me back. If I owned that dealership I would fire all of you. If I were a sales staff and relied on leads to feed my family and you treated my income that pathetic I would quit and go work where incoming calls actually are handed to sales people. Also suggest whatever idiot taught the girl who doesnt answer sales calls the 1980s cheesy script with tie downs to be fired for being out of touch with how to run a business centered around a brand made for older buyers. Literally its infuriating to your direct target group. That person on the phone was so bad must be rubbing a lot of people bad and killing your sales income. Doing you a favor telking the truth. After waiting three days for you I called the other nearest dealer and they talked with me immediately. I bought the car 3 hours later. More
by You earned this review
Employees Worked With
Jean Carlos Kent, Elianna Carmona
August 20, 2019
Smooth process Very smooth process. I contacted Maurizio on his day off and he said he would give me more information when he was working the next day. The next morn Very smooth process. I contacted Maurizio on his day off and he said he would give me more information when he was working the next day. The next morning he made sure to give me the information I wanted. Friendly and professional. More
by Tiffanymarie1117
Employees Worked With
Andy Russell
August 19, 2019
Amazing customer service and follow ups to get a great deal Maurizio did a great job finding me the deal I was looking for and I highly recommend Ocean Cadillac and Maurizio as your salesperson. L Maurizio did a great job finding me the deal I was looking for and I highly recommend Ocean Cadillac and Maurizio as your salesperson. L More
by Gsmiami
Employees Worked With
Maurizio Orengo
