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Ocean Cadillac

Miami, FL

4.5
1,422 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,422 reviews

February 26, 2020

The staff could not have been more helpful. They were all knowledgeable & courteous. I was greeted with a smile & felt like I was at home with family. More

by tejedor1811
Recommend Dealer
Yes
Employees Worked With
Carlos Romero, Jose Ramirez
Feb 26, 2020 -

Ocean Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, JC Kent JC.Kent@oceancadillac.com

February 26, 2020

Unparalleled Customer Service! My lease was up on my Mercedes AMG and I am thrilled to be back in a Cadillac Escalade! Why? Jean Carlos & Christopher are Professional, Honest, Knowledgeable, Patient an More

by NancyS
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Christopher Smith
Feb 26, 2020 -

Ocean Cadillac responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, JC Kent JC.Kent@oceancadillac.com

February 26, 2020

Car interior with black smudges; work incomplete awaiting follow up. Electrical panel and water damage to motherboard had to be replaced along with a key fob. Awaiting key fob. This is my first time purchasi More

by KAZZCEE
Recommend Dealer
No
Employees Worked With
Barbara Gendler
Mar 06, 2020 -

Ocean Cadillac responded

We are not pleased to hear of the incident you've described in this review. Please contact us at your earliest convenience so we can address this together. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 24, 2020

Josh is amazing and Jude is getting there. but It cannot get a 5 star based on installations. and the fact the my escalade has not been repaired yet in the 2 attempt. Great dealer and immure once new showro More

by mporto75
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Petrina Cossentino, Barbara Gendler
Feb 25, 2020 -

Ocean Cadillac responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, JC Kent JC.Kent@oceancadillac.com

Oct 13, 2020 -

mporto75 responded

Car is again acting up with the transmission..

February 21, 2020

I had great experience doing business here, great prices I had great experience doing business here, great prices and paper work were very easy didn’t take that much time. I left with a very good deal on my More

by Marichui Gonzales
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez , Carlos Romero, Jose Ramirez
Feb 21, 2020 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 13, 2020

Efficiency Josh did a great job in listening, getting the service was easy and fast. No delays in waiting for my vehicle. I highly recommend this service center More

by mutual.investment007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOSH
Feb 13, 2020 -

Ocean Cadillac responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Ocean Cadillac was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 12, 2020

Great welcome We felt very welcome, we know its a car dealership … lol But they were courteous and knowledgeable. What more can we ask for. I didn't want to t More

by MTLMETRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Feb 13, 2020 -

Ocean Cadillac responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 12, 2020

Amazing experience! All staff was excellent and extremely knowledgeable, this made it very easy to fine the right car!! I would definitely recommend this dealership and sales team. More

by javier.orta
Recommend Dealer
Yes
Employees Worked With
Carlos Romero, Petrina Cossentino
Feb 13, 2020 -

Ocean Cadillac responded

Thank you for leaving us this review! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 12, 2020

Thank you so much for great service especially from pat she was awesome. My wife is very happy with her new car! I definitely will come back for an upgrade! More

by motikobi
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Feb 13, 2020 -

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, JC Kent JC.Kent@oceancadillac.com

February 11, 2020

This is one of the best experiences I had to buy a car with no hassles. The sales experience was amazing. Jose Ramirez was wonderful, he brought the car to me on time and they showed me how to work with t More

by Nahid Mansoori
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Carlos Romero, Jose Ramirez
Feb 13, 2020 -

Ocean Cadillac responded

Nahid, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, JC Kent JC.Kent@oceancadillac.com

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