Ocean Cadillac

Efficiency Josh did a great job in listening, getting the service was easy and fast. No delays in waiting for my vehicle. I highly recommend this service center Josh did a great job in listening, getting the service was easy and fast. No delays in waiting for my vehicle. I highly recommend this service center. More

Great welcome We felt very welcome, we know its a car dealership … lol But they were courteous and knowledgeable. What more can we ask for. I didn't want to t We felt very welcome, we know its a car dealership … lol But they were courteous and knowledgeable. What more can we ask for. I didn't want to take car with me, but had I wanted they were going to get it ready for me. More

Amazing experience! All staff was excellent and extremely knowledgeable, this made it very easy to fine the right car!! I would definitely recommend this dealership and sales team. knowledgeable, this made it very easy to fine the right car!! I would definitely recommend this dealership and sales team. More

Thank you so much for great service especially from pat she was awesome. My wife is very happy with her new car! I definitely will come back for an upgrade! she was awesome. My wife is very happy with her new car! I definitely will come back for an upgrade! More

This is one of the best experiences I had to buy a car with no hassles. The sales experience was amazing. Jose Ramirez was wonderful, he brought the car to me on time and they showed me how to work with t with no hassles. The sales experience was amazing. Jose Ramirez was wonderful, he brought the car to me on time and they showed me how to work with the technology and I will recommend him to anyone. More

Fantastic Customer Service! I love Ocean Cadillac and the VIP treatment I get from them! They really make you feel special and the service is very attentive. I have been very hap I love Ocean Cadillac and the VIP treatment I get from them! They really make you feel special and the service is very attentive. I have been very happy with the service. More

NOT the Cadillac of Cadillac Dealerships!!! This dealership is untruthful with their customers as well as GM Financial. I signed my lease agreement on the 23rd but the dealership back dated my l This dealership is untruthful with their customers as well as GM Financial. I signed my lease agreement on the 23rd but the dealership back dated my lease to the 1st of the month. The delay was the dealerships. My documents are dated correctly but GM Financial instructed me the change must come from the dealership. That has not happened. It caused my payment to be due a week after taking possession of the vehicle. It also caused confusion with my old lease, my SiriusXm and Onstar accounts. Essentially, it appeared I had two vehicles for 23 days. The payoff of my old lease was a nightmare and it took 5 weeks for GM Financial to stop sending past due notices. The vehicle that was delivered had multiple problems caused by transport or assembly. It took 3 separate trips to the maintenance department and 14 days to resolve. This is my 2nd Escalade Luxury 4WD. I am so disappointed in the Cadillac experience. Ocean Cadillac is NOT the Cadillac of Cadillac Dealerships! More

A+ Service Experience Very pleased with Ocean Cadillac. Jude in Service and Eddie in Parts were both very friendly and highly professional. I highly recommend Ocean, you Very pleased with Ocean Cadillac. Jude in Service and Eddie in Parts were both very friendly and highly professional. I highly recommend Ocean, you will not be disappointed. More

Jude is the worst My car was ready in a day but the service advisor is on his day off so no one called to say the car is ready. I called Jude the next day and he said h My car was ready in a day but the service advisor is on his day off so no one called to say the car is ready. I called Jude the next day and he said he would check on the car, that took him 4 hiours to call back, said he was too busy!!! More

Incomplete dignostic of the problem upon $100.00 for it It took 3 days to give me an incomplete diagnosis of the problem with the voice recognition, and not able to tell me how much would cost an unidentifi It took 3 days to give me an incomplete diagnosis of the problem with the voice recognition, and not able to tell me how much would cost an unidentified problem. The voice recognition of this car has always been below expectation. I did take to 4 dealers for it when I bought this car, I contacted the manufacturer 3 times for the inability of it to work properly, until I realized I was stock with a very low quality product. Now, it does not work at all. More