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Ocean Cadillac

Miami, FL

4.5
1,422 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance. Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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17800 Ipco Rd

Miami, FL

33162

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Showing 1,422 reviews

April 28, 2020

Quick and Easy Experience I worked with Petrina "Pat". She was very helpful and understood my needs. They met me where I was financially and helped me get into a car that I abs More

by Davon Smith
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Petrina Cossentino
Apr 28, 2020 -

Ocean Cadillac responded

Davon, It's great to hear Petrina ( Pat) was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ocean Cadillac!

April 27, 2020

I had a great experience at Ocean Cadillac! JC and Jose were both so professional from the 1st step to the last. Can’t thank them enough! More

by Sue L
Recommend Dealer
Yes
Employees Worked With
Jean Carlos Kent, Jose Ramirez
Apr 27, 2020 -

Ocean Cadillac responded

Sue, It's fantastic to hear that Jean Carlos and Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ocean Cadillac!

April 27, 2020

CT6 service I have been dealing with Ocean since 1989 and with Barbara for about 3-4 years. Whenever I bring my car in for service , I am confident the work will More

by Steven S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Apr 27, 2020 -

Ocean Cadillac responded

Steven, Thank you! We appreciate your business and Barbara and the team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ocean Cadillac.

April 27, 2020

Too disappointed to waste my time writing, the service records speak for themselves. Only good thing I can say is Service manager Josh always validated my issue and never felt dismissed. More

by WILLIAMVEGA_
Recommend Dealer
No
Employees Worked With
Josh, service manager! *****, Barbara Gendler
May 13, 2020 -

Ocean Cadillac responded

Hi William, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

April 25, 2020

Jose Ramirez is a man of his word and made my experience flawless. He promised a few things would be fixed on the car upon delivery and kept his promise. Doing business with Jose, Blake and Ocean Cadillac i More

by joegalewski
Recommend Dealer
Yes
Employees Worked With
Jude and Josh in service , Barbara Gendler, Jose Ramirez, Blake Tabackman
Apr 26, 2020 -

Ocean Cadillac responded

Thank you, Joe, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2020

Above others available The work and treatment by Barbara Gendler is the thing that, to me, is the #1 reason for the ranking I entered. Her concern and friendliness, combine More

by PRUTHFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Gendler
Apr 26, 2020 -

Ocean Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac, we look forward to having you as one of our valued customers for many more years to come!

April 21, 2020

They do the job right the 1st time and are very courteous. Went out of their way to fit me in and offered to take me in another day when I needed to leave. More

by jelke58
Recommend Dealer
Yes
Employees Worked With
Maurizio Orengo, Barbara Gendler, Marc Collins, DAS Admin
Apr 21, 2020 -

Ocean Cadillac responded

We are very happy to have provided you with such a positive service experience and could fit you into the schedule! We sincerely value your business and look forward to your next visit.

April 20, 2020

We live in Knoxville, so we did the whole deal electronically. Jose and Blake made it a great experience right down to arranging for the transport. More

by tp1955
Recommend Dealer
Yes
Employees Worked With
Jose Ramirez, Blake Tabackman
Apr 21, 2020 -

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear Jose and Blake were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2020

Knowledgeable and experienced sales person. Sales manager Carlos Romero, Finance Wilfredo Estrada and Pat Cossentino my sales agent ,were quick and efficient. Love this place. More

by Leidyleyva1024
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Apr 19, 2020 -

Ocean Cadillac responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 13, 2020

An absolutely amazing experience from start to finish my sales person Pat was always by my side making sure I got the best deal and the management staff is simply amazing. More

by Jcjr195
Recommend Dealer
Yes
Employees Worked With
Petrina Cossentino
Apr 13, 2020 -

Ocean Cadillac responded

Thanks for your feedback on your recent visit to Ocean Cadillac. I'm glad to hear that Pat was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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