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Ocean Cadillac
Miami, FL
1,312 Reviews
Our Cadillac dealership has a large inventory of new models and used vehicles. Come join us for a Test Drive in any of our Models in our Line-up. what you can expect from any of our models: They're turning heads, American Luxury at its Pinnacle Stage, State of the Art Technology, while the exterior exudes modern elegance.
Miami, Miami Beach and Sunny Isles Beach Cadillac customers can visit us today for a test drive. You can find driving directions to our dealership on our hours and directions page, or for information on how to contact us. At our Miami Beach Cadillac showroom, look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,312 reviews
June 28, 2024
Services left hanging, no car until approved and no info of approval, no info updates, I had call for info updates, what was covered by warranty and not covered was not, and costs was not clearly listed. Th of approval, no info updates, I had call for info updates, what was covered by warranty and not covered was not, and costs was not clearly listed. The bill was not clear. What was cash or warranty and what was approved. Understanding the labor costs, the cash side to warranty costs was not clear. What I got was here is your car and here's your bill. I needed my car and just paid what ever I needed to pay. More
by JJRSUTTON53
Verified CustomerEmployees Worked With
June 26, 2024
No me respondieron ante una desperfecto del vehículo q compré a pesar de mis llamados telefónicos que a hoy ya no me atienden compré a pesar de mis llamados telefónicos que a hoy ya no me atienden More
by DANIELCANGARO
Employees Worked With
June 26, 2024
Service department does not treat customer honestly. Sent wife for oil change in Escalade with coupon for 8 qt premium oil change 79.99.Your front man Jason told her that's only for small cars.Usual bait Sent wife for oil change in Escalade with coupon for 8 qt premium oil change 79.99.Your front man Jason told her that's only for small cars.Usual bait and switch,not the first time that has happened here,but most certainly the last.Longtime customer with multiple vehicle purchases from Ocean. More
by DMCALLI1
Employees Worked With
Jason service scammer
June 22, 2024
Enrique Capiro was awesome. He made buying my first Cadillac easy and made me feel as though we were friends for years. Ocean Cadillac should be honored to have him on the team. He made buying my first Cadillac easy and made me feel as though we were friends for years. Ocean Cadillac should be honored to have him on the team. Thank you Enrique. More
by the2921beltrangroup
Employees Worked With
June 22, 2024
Still waiting on my order key and getting changed double because they can’t get paperwork together because they can’t get paperwork together More
by mjuliette
Employees Worked With
June 20, 2024
Adriana is very courteous and nice. She is on pointe! Great attitude and always willing to help. She is on pointe! Great attitude and always willing to help. More
by MIOMIKEY22
Employees Worked With
June 20, 2024
Great service, very professional staff. Nice clean shop. Good, proactive scheduling. Many thanks to Orlando Castelion he is an excellent professional!! Nice clean shop. Good, proactive scheduling. Many thanks to Orlando Castelion he is an excellent professional!! More
by BORIS_KALITENKO
June 20, 2024
Great service price and love my Cadilac XT6. Financing worked out. As well as car payment I was looking for. Will definitely be back Financing worked out. As well as car payment I was looking for. Will definitely be back More
by JORGE.GUTIERREZ99
June 19, 2024
The best Cadillac dealer service department I had to deal with in many years great customer service. with in many years great customer service. More
by INFINITYLIMOSERVICES
June 19, 2024
Great service and the service advisor Orlando Castellón was excellent . My vehicle was completed in a timely manner and I’m very happy. Thank you. was excellent . My vehicle was completed in a timely manner and I’m very happy. Thank you. More
by dadyandmomy
Employees Worked With
Orlando Castellón
