Oakbrook Toyota In Westmont

I bought a used Honda CR-V from Joe, and found that he was careful, thorough, and courteous throughout. I live in southern Wisconsin, so most of the details were settled over the phone before I went to th was careful, thorough, and courteous throughout. I live in southern Wisconsin, so most of the details were settled over the phone before I went to the dealership (a two hour drive). When I got there, all the details remained in place and the price didn't change. In fact, I think that was what I liked the best – Joe and his crew figured the price and the trade before I ever left Wisconsin, and when I got to Westmont, the numbers were right, to the penny. Not only that, but the car I purchased was exactly as described, with no surprises. The last car I purchased, from a different Illinois dealer (who shall remain nameless) was a disaster, so this was a pleasant change. (On consideration, maybe what I liked the best was that there were no surprises when I got to the dealership!) I would recommend Oakbrook Toyota in general and Joe Glorioso in particular to anybody looking for a car. More

These guys are the best, highly recommended. Will send all referals to them. From the moment I called in I was treated with respect, the price given to me from the start was the best from 5 other dealersh all referals to them. From the moment I called in I was treated with respect, the price given to me from the start was the best from 5 other dealerships that I had called. When I arrived the sales man bought me a soft drink, offered test drives, and whatever else needed to make the deal, however unlike other sales men I did not feel presured into buying a car. More

My wife and I bought a Toyota Sienna from this dealer. They were very friendly and helpful in the process of buying a new car and gave us a great deal. I would definitely recommend this dealer to anyone w They were very friendly and helpful in the process of buying a new car and gave us a great deal. I would definitely recommend this dealer to anyone who wants to a new Toyota. Cesar Meraz and the other salespeople were great. More

My wife and I bought our first car from Tom and his team. He made the sales process smooth and easy. He made sure we were satisfied with the car and its condition before closing the sale. Joe clearly expl He made the sales process smooth and easy. He made sure we were satisfied with the car and its condition before closing the sale. Joe clearly explained the key features of the vehicle and helped us setup our bluetooth phone. We hope in the future to purchase our next car from them. More

I am a Toyota Customer for last four years and bought the car from Alex Syed when he was in other Toyota. He is one of the best General Manager I ever met. Very professional, Caring and helping to his custom car from Alex Syed when he was in other Toyota. He is one of the best General Manager I ever met. Very professional, Caring and helping to his customers. The reason I bought 4 cars already from Alex Syed from Oakbrook Toyota in Westmont is because of the professionalism. I save time when I go to Oakbrook toyota because they tried their best to help their customers and not let them go dis-satisfied. I purchased Toyota Camry for my sister two weeks ago and we deal with Alex directly as I know him for a while. He worked with my sister on the price and the options she needed and gave us the best deal which no other dealer in chicago area was giving to my sister. One of my other friend called me over the weekend as he was on a different dealer ship trying to buy a new Camry but it was not coming in his range with the price and options he was looking for. I called Oakbrook Toyota General Manager Alex on Sat night after 8 P.M. and he did received my call and talked to me and my friend regarding the situation and asked us to come on Tuesday and he will help us out. We werent sure if the deal will be done as we spoke on phone only but when we went there our new Black Shinny Camry was all set to go with us. It was washed, cleaned and filled up with the gas and it didnt took us more then 2 hours to wrap up the deal and we were out of the dealership. We had no hassle in negotiation nor in the trade in as Alex accepted the price we were looking to get for our old car. I would love to go to Oakbrook Toyota again as my sister is interested in buying the car on 0% pretty soon and with the Best Cusomter Service from Oakbrook Toyota I would like to recommend everyone to go there and make a deal and if you need special pricing General Manager (Alex Syed) is there to help you out and you can tell you read my (Usuf) review on the website! More

We (family and I) arrived at Oakbrook Toyota looking for a 2011 Toyota Rav-4. There were plenty in stock. We were greeted by John Cheung a very friendly, knowledgeable, laid back sales associate. He brought a 2011 Toyota Rav-4. There were plenty in stock. We were greeted by John Cheung a very friendly, knowledgeable, laid back sales associate. He brought us to the show room floor and described some of the features and showed us the various adjustments of seats, etc. of a RAV-4 Limited. He then escorted us to the lot where the RAV-4 we were interested in were kept and shortly thereafter arranged for us to take a test drive. Here comes the negotiations. John Cheung was very patient while we (my family and I) discussed numbers and much to our surprise, Mr. Cheung also offered the use of his laptop to look up invoice prices online to help us in the negotiations. After the obligatory haggling of price, Cesar Meraz, the sales manager introduced himself to us and he like Mr. Cheung understood the importance of not rushing into a vehicle purchase without being totally comfortable. He asked us what number would be comfortable to us so that we would drive home in a RAV-4 tonight and after a brief moment of throwing some numbers around, we were able to reach a number that my family and I felt was a great deal. Now with the usual paperwork, Mr. Cheung answered questions that we had on the paperwork. Fast forward the paperwork and payment and it's well past closing time and most of the employees have already left for home and there's Mr. Cheung making sure that everything is good while we wait for the RAV-4 to be prepped/washed. As soon as the vehicle was ready, he brought us out to the RAV-4 and made sure there were no scratches on a new vehicle (being a black vehicle, every potential scratch was inspected by us and Mr. Cheung). He personally polished and wiped off the water marks and smudges with a squirt bottle of unknown solution and a microfiber towel. Afterwards, he explained some of the features of the vehicle before we set off for home. I don't know if he left for home right after we drove off the lot in our brand new 2011 Black 4 cylinder, 4WD RAV-4, but considering he stayed for 2 hours after closing to make sure we were completely happy with our purchase, I wouldn't be surprised if he stuck around to see if he could help anyone else. More

We traded in a Venza we had just bought a month ago at Toyota Naperville. Nothing wrong with the car; it's complicated, but let's just say we weren't happy with the options we chose. Neal and Alex made Toyota Naperville. Nothing wrong with the car; it's complicated, but let's just say we weren't happy with the options we chose. Neal and Alex made us a great deal on an upgrade with the *exact* options we wanted. Another Venza. Couldn't refuse. No pushing, everything was thouroughly explained to us, very willing to communicate over email, everything was ready when we came to pick up the car. They even had these stickers for the iPass (IL electronic toll thingie) -- must have been the first time a dealership had these for us, really not a big deal since one can pick them up at any toll booth for free, but just the fact that they had them shows the level of detail they go to. More

I was referred to this dealership by a friend and my experience throughout the purchasing process, starting with the test drive, was great. I found the car of my dreams online, and I am very thankful w experience throughout the purchasing process, starting with the test drive, was great. I found the car of my dreams online, and I am very thankful with the sales person, Mitch, who took a step further by staying extra hours so I could get this deal. The friendly staff helped the process speed up as well. Oakbrook Toyota had the car I was looking for, and as a new customer for life I am very satisfied. More

I dealt with Tom Hong, he is a pleasure to work with. Like most people, I walked into the place with a sceptic eye, and left feeling like I got a great deal. I visited several dealerships to shop around, Like most people, I walked into the place with a sceptic eye, and left feeling like I got a great deal. I visited several dealerships to shop around, but Tom was the only one who was persistent at staying in contact with me. He was clearly working hard to earn my business and that meant a lot to me. My experience after coming back to see Tom was professional and patient. I would recommend anyone of my friends and family to buy from Tom, truly a good guy and makes the buing environment comfortable. More

You know it didnt go well when I need to contact Toyota Central to clarify and get the agreed upon service for the vehicle (oil change and wheel rotation) based upon prior New Car sales. If I had not, the Central to clarify and get the agreed upon service for the vehicle (oil change and wheel rotation) based upon prior New Car sales. If I had not, they threatened to charge me $255 for the service - what was to be under warranty. More