Oak Ridge Nissan

HORRIBLE I was upside down in a trade talked to Rondel I did a credit application online and he said everything looked good drove an hour to get there and then said they couldn't do. STAY AWAY from this pla did a credit application online and he said everything looked good drove an hour to get there and then said they couldn't do. STAY AWAY from this place HORRIBLE More

Run as fast as you can. This place is a rip off! They will write you a quote on paper will make you have the best deal. Then they will have you sign all these papers then ru This place is a rip off! They will write you a quote on paper will make you have the best deal. Then they will have you sign all these papers then run them through the printer and add stuff to it. Didn’t realize it till 11 months later got me for a $6000. Mechanic agreement I did not need. More

High pressures sales. Staff will not quote until credit check. Overcharges in cooperation with ORNL Staff will not quote until credit check. Overcharges in cooperation with ORNL More

Had some issues and Mark and John helped me a lot . .thanks guys for being being a big help .thanks guys for being being a big help More

Awesome car buying experience! ! Jose rocked!!! RD and the rest of the team were all great as well. ! Jose rocked!!! RD and the rest of the team were all great as well. More

I bought a Kicks in October 2021 as I totaled previous car and needed to quickly make a purchase. No issues with the car but not a great experience with one member of the sales team. The first sales perso car and needed to quickly make a purchase. No issues with the car but not a great experience with one member of the sales team. The first sales person I worked with was named Tyler and he was excellent. It seemed that Tyler was new so they had an older sales person work with him and sadly I can't remember his name, but I do remember guys like him give car salesmen a bad name. I told him I did not want payments above $250.00 a month on the Kicks. He said let me see what I could do. H e comes back with a payment of $480 a month!!!! Duh, almost double what I stated I could afford. I nix the deal and he comes back with a price of $299, which I accepted. I know there is give and take with this but that was just an attempt to gouge a customer. Due to that tactic, I will never shop there again. As I said Tyler extended great service and I had occasion where I lost a key and manager Mark H. went above and beyond to help me for which I am grateful. I give Tyler and Mark a 5 rating but the other guy gets a 0 rating! More

Dylan was awesome! He went over and above what we ever expected. The entire teM was friendly and Honest. Very easy to work with. He went over and above what we ever expected. The entire teM was friendly and Honest. Very easy to work with. More

Excellence customer service from beginning to end. Everybody was knowledgeable and helpful. My husband and I purchased a pre-owned Nissan Frontier and Lathan Cantrell was extremely friendly and enjoya Everybody was knowledgeable and helpful. My husband and I purchased a pre-owned Nissan Frontier and Lathan Cantrell was extremely friendly and enjoyable to work with. More

Looked at a few cars here, not because we wanted to, but because they would continually raise and change the price as we would move forward with the purchase. They also hid and WOULD NOT tell us the trade i because they would continually raise and change the price as we would move forward with the purchase. They also hid and WOULD NOT tell us the trade in amount they would give us for our trade stating that it depended on the car we wanted to purchase would change what they would give us on our trade. We all know why they hid this from us... Can't find a sketchier dealership to go to. More