Oak Ridge Nissan

Customer no more. I have been an ongoing customer of OR Nissan since purchasing my last care and using them for service. I have been very happy with my purchase and wit I have been an ongoing customer of OR Nissan since purchasing my last care and using them for service. I have been very happy with my purchase and with their handling of issues (very few of them) with my car. I recently went back to them to purchase another car and had an awful experience with a sales manager who offered to let me buy the car for more than $2000 over the price on their own website. When I pointed out the price on the website, rather than honor the price, he continued to try to trick me into the higher price, by doing things like re-adding an additional destination fee even though it was already included in the msrp on the window sticker, and adding $500 to the price for not doing financing, when the advertised price literally stated "CASH $xx,xxx". At that point, it was clear he was not being honest, so I thanked him for his time and contacted and purchased from another dealer that evening (for $2000 less than his offer). Not giving a 1-star based on our history, but this was certainly a 1-star experience and I won't be going back there for purchases OR service going forward. Disappointed that a money grab was worth more to you than the cost of losing a loyal customer. More

Fluid change Walked in and asked for services I needed, and they worked me write in , had my car done and on the to a job interview on time and got the new job!!!! Walked in and asked for services I needed, and they worked me write in , had my car done and on the to a job interview on time and got the new job!!!! More

Always very pleased here! This service department is totally awesome! Never thought that I would be this satisfied with a dealship's service department, but they have made me a This service department is totally awesome! Never thought that I would be this satisfied with a dealship's service department, but they have made me a believer every time that I've brought my care in here for service. Also very professional, and laid back personnel that I like very much! More

Excellent Customer Service I purchased a Nissan Rogue at Oak Ridge Nissan a year ago. The dealership has the best customer service. I recently went in for an oil change. The I purchased a Nissan Rogue at Oak Ridge Nissan a year ago. The dealership has the best customer service. I recently went in for an oil change. The employees in the Service Department are always so nice. I have purchased cars at other dealerships, but have never been treated as nice as they do. I highly recommend them. More

Good service Went in for my first free oil change. The service was great and I definitely will not complain about the price. I will be coming back. Went in for my first free oil change. The service was great and I definitely will not complain about the price. I will be coming back. More

Satisfied Again My Infiniti G37x was due for an oil change. It was easy to set an appointment, bring the car in, receive the service and gain advice on some mainte My Infiniti G37x was due for an oil change. It was easy to set an appointment, bring the car in, receive the service and gain advice on some maintenance planning for my next visit. The service was complete and my car was rerurned to me feeshly cleaned. I was back on the road in no time. Satisfied again. More

Very satisfied customer Tim Cox helped me from the time I got there until I left. He was very helpful and willing to listen to what I wanted. He worked with me until we fou Tim Cox helped me from the time I got there until I left. He was very helpful and willing to listen to what I wanted. He worked with me until we found what I wanted at the price I was willing to work with. This was about the best car buying experience that I have ever had. More

Awesome experience! Had a great experience with such helpful sales staff. Dealt with Ron Magnin and he was wonderful. Was more concerned with what I needed rather than tr Had a great experience with such helpful sales staff. Dealt with Ron Magnin and he was wonderful. Was more concerned with what I needed rather than trying to push something I didn’t want on me. I really feel like he listened to me unlike most salesmen will do at other places. Thank you guys for such a great experience! More

Tire Issue Mr. Anderson paid attention to my complaint regarding a tire that seemed to always be lower in air than the others. The problem was resolved in a rea Mr. Anderson paid attention to my complaint regarding a tire that seemed to always be lower in air than the others. The problem was resolved in a reasonable amount of time, small nail was removed and tire was patched. Not only did my problem get resolved, but my car was returned to me clean inside and out. My overall service experience was excellent on a scale of 1-10, Mr. Anderson is rated a 10 in the service department. More

We were able to purchase the exact car we wanted. Great people who went above and beyond to help us purchase the exact car we wanted. They stayed late and worked fast. This is definitely our new favor Great people who went above and beyond to help us purchase the exact car we wanted. They stayed late and worked fast. This is definitely our new favorite Nissan Dealership!! More