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Oak Ridge Nissan

Oak Ridge, TN

3.2
497 Reviews
When was the last time you used the word “love” to describe how you feel about your car? At Oak Ridge Nissan, we hear our customers say it all the time – and for good reason. Serving drivers from the Oak Ridge, Lenoir City, Knoxville, Clinton TN and Maryville TN, we offer a wide range of new and used vehicles from Nissan. We’ll help you find the car of your dreams from our stunning collection of new Nissan vehicles. We know all it takes is a test drive to fall in love with a new Nissan Altima, Rogue, Titan, Sentra or Versa. Our new models have been brilliantly designed to assure your safety, comfort and convenience throughout countless miles of daily driving! Don’t hesitate to visit Oak Ridge Nissan to take a closer look at our new inventory and get started on a test drive today.
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1549 Oak Ridge Turnpike

Oak Ridge, TN

37830

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Showing 497 reviews

October 25, 2024

David is an excellent salesman. Went in to get my mom a car and he treated her like she was his own mother. Couldn’t ask for better treatment More

by marklee8628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon McConaha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie McMillian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nabors
August 29, 2024

Does not honor their prices. Try to have you pay for add ons that are clearly marked as part of the msrp window sticker. Over 36 years driving Nissans, dealerships like this make More

by Glockgunner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Manager
Aug 30, 2024 -

Oak Ridge Nissan responded

Glockrunner, thanks for your input on how we clearly disclose our add-ons on our widow stickers. And we're happy to hear we were able to earn your business. We would like you to consider using our service center to meet your vehicle needs.

Aug 30, 2024 -

Glockgunner responded

Please train your finance manager to understand that, because he added it all back in to your advertised internet price that wasn’t honor either. Thanks for your response though, unfortunately it’s a shame I beg to differ and more daily has come forth saying they was done the same way. My end result actually worked out better, but you definitely lost our future business and use of your service department due to that treatment. Although your service department did do a wonderful job and it’s been much appreciated.

July 24, 2024

Horrible dealership! ! They are Unprofessional. They will lie right to your face just to make a sale. Avoid at all cost. They will not give you what you trade is worth. Do More

by shandakillion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Oak Ridge Nissan responded

Shanda, We're so sorry to hear you feel this way about our business. Please reach out to me and I would like to try to resolve this issue with you. Jon McConaha, General Manager 865-317-6342

Jul 24, 2024 -

shandakillion responded

I called.. you are not available!!! This is the same issue I have every time I call. I bought the Altima on Saturday June 22 called on Monday June 24th wanting to resolve the issues. After talking to several staff members, I have been waiting on a call back for a month now!

June 09, 2024

Misleading and false. I bought my maxima in 2021. Purchased the extended warranty $50 more monthly. My cvt transmission went out 3 days ago and I'm at 129000. Dealership More

by gary.litton7469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moose
Jun 10, 2024 -

gary.litton7469 responded

Can anyone help whati should do?

Jun 10, 2024 -

Oak Ridge Nissan responded

Hey Gary, its so unfortunate to hear you are having transmission issues. However we are not finding you in our Oak Ridge Nissan customer base. Most all all of our extended warranties are written through First Extended Warranty at 800-527-3426 and cover up to 100,000 miles. If you would like to reach out to Service Director Ken Absher to discuss, he can be reached at (865) 317-6342

May 28, 2024

Service has been a bad experience for me. ..I towed my car there as it's under warranty and work that needs to be done is covered. After reaching out it was told the warranty won't cover the w More

by rudywollen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
May 29, 2024 -

Oak Ridge Nissan responded

sir, if you would please reach back out to service department manager Ken Absher at (833) 394-4591, we would like to help resolve your issue

May 30, 2024 -

rudywollen responded

Evening, Responding back let me add Nikki was awesome and helped us a lot...it's everything else that went wrong. My wife did talk to Ken he stated that he did see that there was a error with the camera and didn't know why it didn't get fixed. If it would have been fixed the first time instead of clearing out the code like it saids on the report I probably wouldn't have to wait until today to get my car back as no camera would have to be replaced and I could have had my car back quicker When I was talking about the temp this was when you had the buy back program I had the voucher and was going to try it...when I got there we were not told the system was down. The temp ran a credit check without permission for Nissan Corp and was trying to to get me to buy another car when I couldn't afford 2 cars and was doing the buyback program. My wife called and the person she spoke with RD said the systems were down that day and that he would look to see if it was happening and would let us know but he never did call us so we missed out on that. The temp agent then dismissed us saying my car is upside down i said I know I have this voucher he didn't even look at the voucher for the buy back program So that one time and then now I don't feel like an value customer anymore. I always said I would have all work done at one place which was oak ridge Nissan but after the few visits it was really disappointing which is why I wonder what I did to get bad service the last couple of time. This is why I said unless it warranty work based on my contract which will end in 2025 maintenance services and others will be done some where else. I don't want pay a company if I'm not valued as a customer. Ken did apologize but he wasn't there the first time in 2022 when I first bought it to your attention. Just a I'm sorry did not rectify the situation. Thank you for your time Rudy Wollen, not a value customer

May 31, 2024 -

rudywollen responded

I guess that is it nothing to this post it shows how much you really value your customer

May 14, 2024

These guys saved me $5K on a new vehicle purchase…. because they treated me so badly I left their dealership and went to Nissan of Cookeville. At Oak Ridge Nissan expect to get lowballed on trade-in, th More

by billfromknoxville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon McConaha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie McMillian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RD and Jose in Internet sales
November 05, 2023

Jeff Ford and Travis Geer took amazing care of me. Gave me the best value on my trade and listened and followed through with all my wants and needs! If you want an honest an exceptional deal go see th More

by abby.s.france
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Ford, Travis Geer, Dylan Finley
July 11, 2023

James , Gary , the man whose mom was a nurse and the owner made sale happen for my daughter and worked with us on her choice of cars . I’ve worked with service area also before and have not been disappo More

by Nichole and Corrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Gary, John, man whose mom was a nurse
July 02, 2023

Great salesman, bought the car I wanted thanks , James and John actually wanted a truck but I'm good More

by bobbytusmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Howell
May 25, 2023

Very helpful very pleasant people to work with. I really like my Nissan Rouge very little miles bumper to bumper coverage and so comfortable to drive and ride. Thanks guys Lorenzo and Deborah D. More

by Debogail.3711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy and more
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