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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,168 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,168 reviews

September 16, 2022

Pleasant human beings to deal with. Very competent!! I know they take good care of my car and I trust them completely. My SUV has close to 300,000 miles…4RUNNER!!!! More

by patvardaloscpa
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 16, 2022

Great friendly service. Was in and out within an hour. Very confident in their quality of work. More

by BILLINGST007
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bickness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 15, 2022

Came home and told my wife what a great experience at the dealer I had More

by mrweb45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 15, 2022

Pricing was unclear. When I went to cashier I was unaware of what my bill will be. Apparently I paid $90 to have the gas cap I purchased installed. More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vickie Benson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Oak Lawn Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Rebecca, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Juan Vazquez, Service Manager

September 15, 2022

Kind, caring individuals who want you to find the vehicle of your dreams. My personal experience was unique, but Bob Spee and the Oak Lawn Toyota team were there every step of the way. I appreciate their con More

by juliakasprzak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, Julia, and for taking the time to leave us this wonderful feedback! John Carnivele, General Manager

September 14, 2022

Professional friendly fast and on point. The wait times is not bad . They give you a good explanation of everything More

by Jopahshawnjoanne
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

September 14, 2022

Professional and on time. Clean facility too. I have had a Toyota for 13 years now and have no regrets. I was a Ford gal! More

by JKLM98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sal met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 14, 2022

Been with dealership since 1992. My Boss, through my recommendation has bought several vehicles, as well. More

by AELZY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Colosimo Phelps
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kelly 5 star
Sep 15, 2022 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

September 14, 2022

Services and waiting time was great. My appointment time was at 11:15, I was out at 12:15 pm. More

by ICOLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Oak Lawn Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

September 13, 2022

A dashboard light popped on and Carlos got me in right away. He did computer diagnostics and found a lurking problem. My ten-year-old Prius is ready for another good year. More

by slambert2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Osuch
Sep 14, 2022 -

Oak Lawn Toyota responded

We are very happy to hear Carlos provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

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