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Oak Lawn Toyota

Oak Lawn, IL

Overview
Employees
Reviews
Vehicles
4.7
3,135 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,135 reviews

June 12, 2024

Joe is the Best ! !!! very informative, kind and knowledgeable. answers all question and concerns. Thank You. More

by kathykrug25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionin, Geri. very pleasant
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Jun 12, 2024 -

Oak Lawn Toyota responded

Kathy, thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

Helpful
June 05, 2024

Purchased the vehicle from dealership and with only 54000 miles need a water pump. I felt the labor was very costly. More

by munozteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Oak Lawn Toyota responded

Thank you, Teresa, for bringing this to our attention. We want to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Juan Vazquez, Service Manager

Helpful
June 01, 2024

Very straightforward dealership that you can trust, never felt pressured to add anything (accessories or finance plans) More

by yonghuan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Oak Lawn Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

Helpful
May 29, 2024

Steve Barrie was very great. Had to search for car what I want, he is very helpful More

by Min Naing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Oak Lawn Toyota responded

We are so glad that we had the opportunity to work with you, and that Steve and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! John Carnivele, General Manager

Helpful
May 29, 2024

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive More

by pancy101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Thnaibat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Carnivele, General Manager

Helpful
May 24, 2024

LUCY WAS VERY PATIENT SH EXPLAINED EVERYTHING THAT WAS NEEDED, SHE DID EVERYTHING TO MAKE THE CUSTOMER HAPPY AND IM VERY HAPPY, THANKS LUSY AND TOYOTA More

by Stachurawieslaw51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Przywara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Oak Lawn Toyota responded

Thank you so much for choosing Oak Lawn Toyota! Please let us know if we can be of any more assistance. John Carnivele, General Manager

Helpful
May 23, 2024

The service representatives are friendly knowledgeable Prompt and professional. The waiting room clean and inviting More

by sjwaller4210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

Helpful
May 22, 2024

Very knowledgeable serviceman and always willing to take time to answer questions. Fast friendly service every time, too! More

by PREEMIEMOM02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oak Lawn Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

Helpful
May 20, 2024

I really like the way they’re treated me , they’re so nice to customers More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Quiroz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Przywara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Oak Lawn Toyota responded

Thanks, David, for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! John Carnivele, General Manager

Helpful
May 20, 2024

Steve Barrix was great. Had to search for the car I wanted. Very helpful afterwards too. More

by lachristensen3
Recommend Dealer
Yes
Employees Worked With
Steve Barrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Oak Lawn Toyota responded

Here at Oak Lawn Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Steve, and it was a pleasure having you at the dealership. We appreciate your review! John Carnivele, General Manager

Helpful
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