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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,198 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,198 reviews

August 27, 2024

Sales person was very informative and made sure I was aware progress on the car. More

by reddygale50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad Frank was able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 27, 2024

Great service-frequent updates. I dropped my car off before work and it was done by 10:30 am even though my appointment was for 1pm. More

by jmgray66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Juan Vazquez, Service Manager

August 21, 2024

Joe was efficient, and explained the additional work that I needed done. However, while I was sitting in the waiting room it was amazing to hear how many customers also needed their brake fluid replaced and More

by ocallaghan.d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Joseph and don't hesitate to let us know if we can further assist. Juan Vazquez, Service Manager

August 17, 2024

Very thorough and professional, I would never take my car anywhere else ,thank you all More

by CUBGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Mims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

August 16, 2024

Oak Lawn Toyota has a great sales team and excellent service department. My go to place to buy cars and always referring customers to them. More

by KLSTOPKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

August 12, 2024

They tried to tell me that my problem for my rattling and clicking noise wasn’t coming from the rare end and they were completely wrong, so I fixed something that didn’t need to be fixed at the time and I wa More

by HSMETANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amir Mims
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Oak Lawn Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Juan Vazquez, Service Manager

August 12, 2024

Oak Lawn Toyota is a trusted dealer with a fine service department. The service writers and mechanics are top notch More

by Kjshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McShane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

August 11, 2024

It was the 2nd best experience with this dealership and 1st best experience with salesperson Manny. Toyota Oaklawn all the way. More

by cbutler002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Boutos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Thnaibat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Carnivele, General Manager

August 09, 2024

I was hoping I would get a chance to say how great my experience was for a routine service at Oak Lawn Toyota. This service was very clearly communicated to me. (I just regret paying for my first oil cha More

by ksincla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vickie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno!
Aug 10, 2024 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

August 02, 2024

My issue was explained to me in a way that I understood. Right now it seems my problem has been solved. More

by cubdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Oak Lawn Toyota responded

Thanks for sharing about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

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