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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,198 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,198 reviews

October 01, 2024

I enjoyed purchasing a car 2024 Toyota Corolla SE and everyone was very helpful. Thank You from the bottom of my heart :-) More

by E & M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Oak Lawn Toyota are glad to have you as a customer. John Carnivele, General Manager

September 28, 2024

Everyone there was not only very professional, but they were very knowledgeable and helpful. I didn't feel pressured. This was by far the best car buying experience I've ever had. I use to only buy Nissans More

by bolegs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Schlamadinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irving Gasca
Sep 29, 2024 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota. Your feedback and rating mean a lot to us. We're glad Irving, Mike, and our team were able to help, and we hope to see you again! John Carnivele, General Manager

September 27, 2024

I’m here at Oak Law Toyota purchasing a pre owned Toyota RAV4 Hybrid. Dominik & Mike make that purchase process easy & comfortable. Thank You :-) More

by M A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schlamadinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Dominik, Mike, and our team here at Oak Lawn Toyota are glad to have you as a customer. Congratulations on your new Toyota RAV4! John Carnivele, General Manager

September 26, 2024

Just purchased my first Toyota truck - 2024 Toyota Tacoma. I love my new truck & Oak Lawn Toyota Dealership More

by Mark Chair Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. John Carnivele, General Manager

September 16, 2024

When I got there the there was no one in the office to check you in when they did get there told us to wait because they were short handed also it took for them to start on my vehicle.in my opinion they s More

by OHRODZILLA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Oak Lawn Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Juan Vazquez, Service Manager

September 12, 2024

Always a pleasure to come in to Oak Lawn Toyota! The team is the reason! Sal is great! They always take care of me! More

by DAMOD33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sal delivered such a great experience! Juan Vazquez, Service Manager

September 08, 2024

So frustrated with these guys. Tons of runaround, poor process and to top it off I caught them in several lies. I might as well have gone to a used car dealer. Not what you want More

by Bterkeurst
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dominik Gibek
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Przywara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Oak Lawn Toyota responded

Dear Brent, Thank you for your feedback. We’re genuinely sorry to hear that your experience at Oak Lawn Toyota did not meet your expectations. Our team, including Lucy, worked diligently to ensure that your purchase of the new Land Cruiser was handled with care. We also made every effort to install aftermarket products at no additional cost to you. We take great pride in our customer service, and it’s disheartening to hear that you feel we fell short. While we strive to meet the needs of every customer, it’s important to recognize that sometimes, despite our best efforts, it can be challenging to fulfill every expectation. We remain committed to providing high-quality service and appreciate your feedback as it helps us to continually improve. If you have any further concerns or would like to discuss your experience in more detail, please don’t hesitate to contact us directly at 708-423-5200. Thank you for your understanding. John Carnivele, General Manager

September 05, 2024

The team at Oak Lawn Toyota are the reason that we have bought 11 cars in the past 10 years. From Ronnie to John to Jason to Marty to Bob, all have consistently treated us as a valued customer and part of More

by Mark R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Burba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Oak Lawn Toyota responded

Mark, Thank you for your very kind review. Ronnie, John, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. John Carnivele, General Manager

September 01, 2024

Rich and the GM John are two of the most genuine guys! My son came in to purchase a Toyota Tacoma and thankfully this was our first stop. We couldn’t have had a better experience anywhere else!! More

by KPetrowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Sep 03, 2024 -

Oak Lawn Toyota responded

Thank you so much for your wonderful review! We are thrilled that Rich had the opportunity to provide you with great service. We thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

August 30, 2024

I have been doing business with Oaklawn Toyota for at least 30 years. Over those years I have bought a number of cars for myself, and my children and I have recommended Oak Lawn Toyota to many friends. More

by rbaker14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carnivele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Taiym
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your loyal business and look forward to continuing to serve your automotive needs! Juan Vazquez, Service Manager

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