Oak Lawn Toyota | Page 321

My wife and I purchased a 2012 Prius at Oak Lawn Toyota earlier this month. We specifically sought out this dealership due to their positive Yelp reviews and were met with exactly the kind of service we ex earlier this month. We specifically sought out this dealership due to their positive Yelp reviews and were met with exactly the kind of service we expected. David took us for a test drive, then helped us locate and purchase the exact vehicle we wanted at an extraordinarily competitive price. The positive experience didn't end with closing the sale either, as the finance folks were excellent and low-pressure. None of the typical car dealership shenanigans at this place whatsoever. I'd never buy a Toyota anywhere else. More

Rob Halderson was a pleasure to work with. His Rob Halderson was a pleasure to work with. His friendliness and professionalism were truly appreciated. We would highly recommend this dealership Rob Halderson was a pleasure to work with. His friendliness and professionalism were truly appreciated. We would highly recommend this dealership and Rob to family and friends. The process from test drive to delivery was handled wonderfully by ALL those involved, not just Rob. We never felt rushed or pressured as you often hear about other dealerships. We never had to go back and forth between Rob and his manager, he just gave us the best deal possible from the beginning which is all a customer truly wants. Thanks for a smooth transaction! Oh,and by the way, we LOVE our Avalon! More

Replaced a cabin filter on wifes canary..charged he 50.00 for the same filter I replaced 2 weeks prior.I called to complain girl said a manager would call back..never did for the same filter I replaced 2 weeks prior.I called to complain girl said a manager would call back..never did More

Our salesperson, Mr. Bob Spee, was very thorough in his explanation of the car and very informative as to how to operate a Prius as efficiently as possible. The whole sales experience was enjoyable and qu explanation of the car and very informative as to how to operate a Prius as efficiently as possible. The whole sales experience was enjoyable and quite unique from auto purchases I have made in the past. More

Jim Johnston Great experience today at Oak Lawn Toyota. Jim Johnston Great experience today at Oak Lawn Toyota. Steve Hill, Mark Girlich, John Carnivele, and Dave Capelle worked as a team to provide Jackie Jim Johnston Great experience today at Oak Lawn Toyota. Steve Hill, Mark Girlich, John Carnivele, and Dave Capelle worked as a team to provide Jackie and I with an enjoyable and stress-free buying experience. Normally I wouldn't travel four hours to look at or purchase a vehicle but I'm glad I made the exception today. I highly recommend OLT to anyone in the market for a new or certified used Toyota. More

Great experience with Oak Lawn Toyota. Lou was a great salesperson and very nice, helpful and patient with me. Lou understood what I wanted and brought out everything I asked for and one model I hadn't c salesperson and very nice, helpful and patient with me. Lou understood what I wanted and brought out everything I asked for and one model I hadn't considered and that is what I bought. It was nice to see the owner, Ronnie, in the showroom on a Saturday. The price was good and the process painless. I would highly recommend Oak Lawn Toyota to anyone. More

Oak Lawn Toyota is a terrific dealership. They are honest, friendly, and do not pressure their customers. In addition, they have a first-rate service department whom we have come to trust over the 20+ honest, friendly, and do not pressure their customers. In addition, they have a first-rate service department whom we have come to trust over the 20+ years we've used their services. We have bought 6 cars from them and would hesitate to buy from anyone else. More

My husband and I recently purchased a 2012 Highlander Limited from Oak Lawn Toyota. This is the second car we have purchased from them, the first being a 2007 Avalon. Bob Spee was our salesman both times Limited from Oak Lawn Toyota. This is the second car we have purchased from them, the first being a 2007 Avalon. Bob Spee was our salesman both times and is an outstanding person. He is very upfront and honest. He takes time to explain all about the vehicle you are buying and makes the experience super smooth. He patiently answered all my questions. There is no pressure to make a quick decision. We feel we received a great price on the Highlander and John gave us a fair trade-in value on the Avalon. Dave in the finance dept. was also very helpful in explaining all the financial details and extended warranties so we could make informed decisions. Having been a previous customer, I had my 2007 Avalon serviced exclusively at Oak Lawn Toyota. Their service dept. is wonderful-I never had any issues. They are professional, honest, and give great customer service. I plan to continue with their services on my Highlander. I am absolutely delighted with my new Highlander-it fits my current lifesyle perfectly. Thank you Bob for all your patience and help--when it's time we'll be back for the next car-I'm a customer for life! More

From this dealership get everything in writing because verbal promises are not kept. If you have a problem, phone calls are not returned and e mails are not responded to. Subpar customer service, espec verbal promises are not kept. If you have a problem, phone calls are not returned and e mails are not responded to. Subpar customer service, especially when dealing with the dealership service department. More

Jacek Makeselan was very helpful in getting us the price we wanted for the car. He is very friendly has great customer service skills. Dave Capelle was also very helpful with getting our financing taken ca we wanted for the car. He is very friendly has great customer service skills. Dave Capelle was also very helpful with getting our financing taken care of. His follow-up to my questions were helpful. The financial part of the deal is usually the boring part, but he made it informative, fun and quick. Lauren was my first contact (via internet) with Toyota. She was quick to respond and very helpful. All in all, Oak Lawn Toyota, has great people working there. We already had it in our minds to buy a car we had seen at Toyota on Western, but your staff was good to reel us in. Thank you, Odilia & Juan Licea More