Oak Lawn Toyota | Page 321

Replaced a cabin filter on wifes canary..charged he 50.00 for the same filter I replaced 2 weeks prior.I called to complain girl said a manager would call back..never did for the same filter I replaced 2 weeks prior.I called to complain girl said a manager would call back..never did More

Our salesperson, Mr. Bob Spee, was very thorough in his explanation of the car and very informative as to how to operate a Prius as efficiently as possible. The whole sales experience was enjoyable and qu explanation of the car and very informative as to how to operate a Prius as efficiently as possible. The whole sales experience was enjoyable and quite unique from auto purchases I have made in the past. More

Jim Johnston Great experience today at Oak Lawn Toyota. Jim Johnston Great experience today at Oak Lawn Toyota. Steve Hill, Mark Girlich, John Carnivele, and Dave Capelle worked as a team to provide Jackie Jim Johnston Great experience today at Oak Lawn Toyota. Steve Hill, Mark Girlich, John Carnivele, and Dave Capelle worked as a team to provide Jackie and I with an enjoyable and stress-free buying experience. Normally I wouldn't travel four hours to look at or purchase a vehicle but I'm glad I made the exception today. I highly recommend OLT to anyone in the market for a new or certified used Toyota. More

Great experience with Oak Lawn Toyota. Lou was a great salesperson and very nice, helpful and patient with me. Lou understood what I wanted and brought out everything I asked for and one model I hadn't c salesperson and very nice, helpful and patient with me. Lou understood what I wanted and brought out everything I asked for and one model I hadn't considered and that is what I bought. It was nice to see the owner, Ronnie, in the showroom on a Saturday. The price was good and the process painless. I would highly recommend Oak Lawn Toyota to anyone. More

Oak Lawn Toyota is a terrific dealership. They are honest, friendly, and do not pressure their customers. In addition, they have a first-rate service department whom we have come to trust over the 20+ honest, friendly, and do not pressure their customers. In addition, they have a first-rate service department whom we have come to trust over the 20+ years we've used their services. We have bought 6 cars from them and would hesitate to buy from anyone else. More

My husband and I recently purchased a 2012 Highlander Limited from Oak Lawn Toyota. This is the second car we have purchased from them, the first being a 2007 Avalon. Bob Spee was our salesman both times Limited from Oak Lawn Toyota. This is the second car we have purchased from them, the first being a 2007 Avalon. Bob Spee was our salesman both times and is an outstanding person. He is very upfront and honest. He takes time to explain all about the vehicle you are buying and makes the experience super smooth. He patiently answered all my questions. There is no pressure to make a quick decision. We feel we received a great price on the Highlander and John gave us a fair trade-in value on the Avalon. Dave in the finance dept. was also very helpful in explaining all the financial details and extended warranties so we could make informed decisions. Having been a previous customer, I had my 2007 Avalon serviced exclusively at Oak Lawn Toyota. Their service dept. is wonderful-I never had any issues. They are professional, honest, and give great customer service. I plan to continue with their services on my Highlander. I am absolutely delighted with my new Highlander-it fits my current lifesyle perfectly. Thank you Bob for all your patience and help--when it's time we'll be back for the next car-I'm a customer for life! More

From this dealership get everything in writing because verbal promises are not kept. If you have a problem, phone calls are not returned and e mails are not responded to. Subpar customer service, espec verbal promises are not kept. If you have a problem, phone calls are not returned and e mails are not responded to. Subpar customer service, especially when dealing with the dealership service department. More

Jacek Makeselan was very helpful in getting us the price we wanted for the car. He is very friendly has great customer service skills. Dave Capelle was also very helpful with getting our financing taken ca we wanted for the car. He is very friendly has great customer service skills. Dave Capelle was also very helpful with getting our financing taken care of. His follow-up to my questions were helpful. The financial part of the deal is usually the boring part, but he made it informative, fun and quick. Lauren was my first contact (via internet) with Toyota. She was quick to respond and very helpful. All in all, Oak Lawn Toyota, has great people working there. We already had it in our minds to buy a car we had seen at Toyota on Western, but your staff was good to reel us in. Thank you, Odilia & Juan Licea More

Great dealership! Would highly recommend! Drove 2 1/2 Great dealership! Would highly recommend! Drove 2 1/2 hours away from home to purchase my 2011 sonata. Reasonable price, and willing to negotiate p Great dealership! Would highly recommend! Drove 2 1/2 hours away from home to purchase my 2011 sonata. Reasonable price, and willing to negotiate prices, where as other dealerships won't budge! Bob Spree was a great help, and wasn't a car salesman, but a friend who helped me find the right car, just for the right price. I love my 2011 sonata,and couldn't be happier with the service at oak lawn Toyota! Friendly people, and will be back for any future cars! Thanks Bob and Oak Lawn Toyota for a great experience! More

Both Dave and Mark did a good job . Although my vehicle had the wrong interior , I ended up buying another one that had a sunroof , and we split the $1000 upgrade in order to complete the sale. Other t had the wrong interior , I ended up buying another one that had a sunroof , and we split the $1000 upgrade in order to complete the sale. Other than that there were no surprises and I would buy a car from Oak Lawn Toyota again. Happy New Year!! More