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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,198 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,198 reviews

April 30, 2013

Rob Halderson was a delight. After visiting several various car dealerships trying to find the car I liked, it was ultimately the Toyota reputation and Rob's expertise in sales/Toyota, his personality, More

by vincentmarek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
May 01, 2013 -

Oak Lawn Toyota responded

Vincent, we really appreciate the kind words from your experience with us at Oak Lawn Toyota. Our efforts are focused on making sure the customer has a positive experience and we’re happy to hear such great feedback from you. We look forward to doing business with you again and hope you visit us again for the servicing of your new Toyota! Thanks again, Oak Lawn Toyota Management

April 29, 2013

Oak Lawn Toyota is fabulous! As I shopped for a new car, I visited a lot of dealerships for over two months. Oak Lawn Toyota had the best employees - and the best product! - of any place I visited. Jason More

by joanms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Girlich
May 01, 2013 -

Oak Lawn Toyota responded

Joan, at Oak Lawn Toyota, we work hard to ensure every car purchase is a great experience for our customers. We want our work to exceed your expectations in order to gain your loyalty and turn you into a “word of mouth marketer” for the Oak Lawn Toyota dealership. Thank you for sharing your experience with us online and congratulations on the new 2013 Toyota Camry! Let us know if there is anything we can do to assist you in the future. Oak Lawn Toyota Management

April 22, 2013

Came in with a repair problem the morning of the storm and was really on edge since I had run over something and was expecting the worst. Steve got my vehicle in very quickly, and once the mechanic had de More

by Ramp0810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2013 -

Oak Lawn Toyota responded

Dear Ramp0810, Thanks for writing your kind review of Oak Lawn Toyota's Service Department! We're glad we were able to get you in and out before the big rain storm on Thursday! We always strive at earning our customer's 100% Satisfaction, and we hope to continue to ensure your satisfaction when you're here at Oak Lawn Toyota. Please let us know how we can best assist you in the future. Sincerely, Oak Lawn Toyota Management

April 22, 2013

I have purchased 3 vehicles from Oak Lawn Toyota in the past 8 years. Exceptional customer service each time! Dave H. was extremely knowledgeable, courteous, and helpful in helping me pick out my new Rav4. More

by dmanrpd1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Hofman
Apr 23, 2013 -

Oak Lawn Toyota responded

Hi dmanrpd1981! Thank you for your business and for your kind review of Dave Hofman and Oak Lawn Toyota! We truly appreciate your repeat business, and we hope we can continue to live up to our high level of customer service and satisfaction with each of your visits to our dealership! As a member of our Oak Lawn Toyota Family, please know you can always come to us with any questions or concerns now and in the future. We wish you many happy miles in your beautiful new Rav4! Best, Oak Lawn Toyota Management

April 09, 2013

This was my 4th Toyota I bought from Oak Lawn Toyota, all from Rob Halderson, his customer focus on getting me what I wanted for a great price keeps me coming back. Rob had to search the other dealerships t More

by tfunke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Apr 15, 2013 -

Oak Lawn Toyota responded

Dear Tom, Thank you very much for the feedback on your recent car buying experience with Rob at Oak Lawn Toyota. Our number one goal is to provide excellent customer service to our customers. We’re so proud and glad to hear that our customer service and effort is what keeps you coming back to Oak Lawn Toyota. Please let us know if there is ever anything we can do to assist you with your new Rav4! Oak Lawn Toyota Management

April 01, 2013

Oak Lawn Toyota was a completely positive experience for me start to finish. I was undecided between two different Toyota Models, and the staff from my salesman Rob to my financing discussions at the compl More

by lhansberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Apr 01, 2013 -

Oak Lawn Toyota responded

We appreciate the time you took to provide feedback from your recent car buying experience with Oak Lawn Toyota. Our number one goal is to provide excellent customer service and we’re glad to hear that your car buying experience was enjoyable. We look forward to servicing your new car and working with you in the future. Enjoy your new car!

March 31, 2013

I highly recommend Oak Lawn Toyota because of its knowledgeable and friendly staff, particularly Bob Spee. Customer satisfaction is their number one priority. I live in downtown Chicago and travel More

by mlaporte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2013 -

Oak Lawn Toyota responded

Hi Marilyn, Thank you so much for your business and for your kind review of Bob Spee and Oak Lawn Toyota. We may be a smaller store, but we try our hardest to give each of our clients that same personal attention you received when you purchased your Yaris. I hope you have many happy miles in your new Yaris and please let us know if you need anything in the future! Best, Oak Lawn Toyota Management

March 20, 2013

My daughter and I are so happy with our looks-and-seems-brand-new 2003 RAV4! We enjoyed a very good, very comfortable experience with the very friendly, very personable, and accommodating More

by CinniCar2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Capelle, Lou Rodriguez
Mar 23, 2013 -

Oak Lawn Toyota responded

Dear Kandi, Thank you for taking the time to share your car buying experience online. At Oak Lawn Toyota, we work hard to ensure that every car purchase is a great experience. Our goal is to gain your loyalty by providing outstanding service, and we are thrilled to learn that you were pleased with your dealings with Lou Rodriguez and Oak Lawn Toyota. Please let us know if there is ever anything we can assist you with in the future. Enjoy your new 2003 RAV4! Thank you again for your business and feedback, Oak Lawn Toyota Management

March 16, 2013

This was the third dealer I visited in the day I purchased my car and needles to say it should have been the first, last and only one. Rob was very friendly from the start. I felt very welcomed and More

by nadiahl88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Mar 18, 2013 -

Oak Lawn Toyota responded

Hi Sirag, Thank you so much for your business and for your very nice words about Rob Halderson and Oak Lawn Toyota! It is very important to us that you had a non-pressure experience here, and that you felt like you were dealing with family. Thank you for joining our Oak Lawn Toyota Family, where you will be a member for life! Please let us know if we can help you with anything in the future, and thanks again for your business. Best, Oak Lawn Toyota Management

March 12, 2013

Very personable sales team, the car I chose was a great deal. However the car wasn't as clean inside as I would have expected. More

by Sher54
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Rodriguez , Lou Rodriguez
Mar 13, 2013 -

Oak Lawn Toyota responded

Hi Sherrie, Thank you so much for your business with Oak Lawn Toyota. I am sorry that you weren't 100% Satisfied with the cleanliness of your new Avalon! We would love to provide you with a full interior and exterior cleaning. Please call or email Lou or any of us managers at your earliest convenience so we can schedule this complimentary service for you. My email is victoria@oaklawntoyota.com, if you would like to email me the best time to come in. Again, we are so sorry that the car wasn't cleaned to your satisfaction, and I hope we can help solve this problem right away. Thanks again for your business, we truly appreciate you as a customer and want to make sure you are 100% satisfied! Best, Oak Lawn Toyota Management

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