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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,183 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,183 reviews

February 11, 2013

Oak Lawn Toyota's service department always goes out of there way to explain exactly what needs to be done to my vehicle and the costs associated. Haven't had a bad experience there. More

by KK14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2013 -

Oak Lawn Toyota responded

Thank you so much for your service business, and your kind review, KK14! We truly appreciate your loyalty to Oak Lawn Toyota, and we strive to get you #1 Service and Satisfaction with each visit. Please let us know if there is anything we can do to continue improving our service in the future. Thanks again, and have a great day! -Oak Lawn Toyota Management

February 04, 2013

I was treated fairly and professionally by Bob. He made purachasing a car easy. I would recommend this dealer to a friend or family member. More

by Jay Copp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 05, 2013 -

Oak Lawn Toyota responded

Dear Jay, Thank you for your kind review of Oak Lawn Toyota and Bob Spee! We truly appreciate your business here, and hope you are enjoying your new 2013 Toyota Sienna. Please let us know if there is anything we can do for you in the future, even something as simple as scheduling your oil change appointments! Thanks again for your generous words, and for your business! Sincerely, Your Friends at Oak Lawn Toyota

February 03, 2013

Wow, they are dam good, I was in rush to buy a vehicle and they made sure I got the right one with the best price, and I would be cursing my self If I dont mention Bob Spee, he has done a terrific job mad More

by pandu616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 05, 2013 -

Oak Lawn Toyota responded

Dear “Pandu616” We appreciate the feedback about your recent car buying experience at Oak Lawn Toyota with Bob Spee! We strive to provide excellent customer service to our customers, and we’re glad to hear that your car buying experience was enjoyable. If you ever need assistance with your new car, don’t hesitate to let us know! Enjoy your new car! Sincerely, Your Friends at Oak Lawn Toyota

February 02, 2013

This is my 8th Toyota purchased from Oak Lawn Toyota. That should say something in itself. I feel comfortable there and have had the same wonderful Salesman for all these years. Bob Spee - he is a grea More

by mariuchka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mary Ann Starr
Feb 05, 2013 -

Oak Lawn Toyota responded

Dear "Mariuchka", At Oak Lawn Toyota, we strive to ensure that every car purchase is a great experience for our customers. Thank you so much for another purchase from Oak Lawn Toyota. As a loyal customer, we thank you for sharing your returning patronage with Oak Lawn Toyota. Both Bob Spee and Marty Maggio were happy to assist you in your purchase, and we hope you are enjoying your new car! If there is anything we can do to assist you in the future, please let us know! Thank you, Your Friends at Oak Lawn Toyota

January 30, 2013

Went to another Toyota dealership,to pickup a friend who was having their Toyota serviced,and noticed the Venza, liked I took it for a test drive, as I waited for my friend to give him a ride home. Liked th More

by T&B Lally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 30, 2013 -

Oak Lawn Toyota responded

Dear T&B Lally, Thank you so much for your very thorough and nice review of Oak Lawn Toyota and Steve Hill. We truly appreciate your comments and your family's repeat business here! I'm glad your experience met your expectations, and we're so glad you found the exact Venza you were looking for. Please let us know if there is anything we can do for your in the future, and again, thank you for your kind words and your business! Sincerely, Oak Lawn Toyota Management

January 29, 2013

Steve Barrix was so easy to work with when we were looking for a used car. He is so friendly and really knows Toyota. We never felt any pressure. I would buy from him again. More

by Michele Reichert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 30, 2013 -

Oak Lawn Toyota responded

Michele, Thank you so much for your nice review of Steve Barrix and Oak Lawn Toyota. We hope you have many happy miles in your beautiful Camry! Please let us know if we can do anything for you in the future! Best, Oak Lawn Toyota Management

January 24, 2013

Buying a car from Bob Halderson is so easy and stress free. I have purchased 5 cars from Oak Lawn Toyota and Bob. He gives you prices and options for your car to take and compare. There is never any p More

by ebell7761
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
husband, Rob Halderson
Jan 24, 2013 -

Oak Lawn Toyota responded

Hi Eric, Thank you so much for your kind words to Bob Halderson and for your repeat business with Oak Lawn Toyota. We truly appreciate your business and your friendship. Please let us know if there is anything we can do for you in the future, and we look forward to seeing you on your first oil change. We wish you many happy miles in your new Toyota! Best, Oak Lawn Toyota Management

January 13, 2013

Very knowledgeable salesperson. Took his time to explain the differences in cars we liked. Followed through with great customer services after the sale too! Would buy another car from Jason and Oak Lawn T More

by RitaViggiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2013 -

Oak Lawn Toyota responded

Dear Rita, Thank you for your 3rd purchase from Oak Lawn Toyota and for taking the time to post your thoughts on Dealer Rater. We are glad you had a great experience with Jason Stoit and our Finance Department. We greatly appreciate your opinion and strive for 100% customer satisfaction. Our goal at Oak Lawn Toyota is to gain your loyalty by providing outstanding service and we hope to see you at the dealership again soon! Thanks again, Victoria Colosimo

January 09, 2013

Sales person Steve Hill was very kind and also knowledgeable about the vehicle I purchased. I certainly would recommend this Toyota dealer to anyone interested in buying a reliable car and being h More

by Cenaida1H
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jan 14, 2013 -

Oak Lawn Toyota responded

Dear Cenaida, Thank you for your feedback and kind words regarding Oak Lawn Toyota and your experience with Steve Hill. We work hard to ensure that every car purchasing experience with us is a great one and we’re very glad to hear that you were satisfied. We appreciate you sharing your thoughts with the public! Thanks again, Victoria Colosimo

January 02, 2013

I bought an 2007 Certified Carmy from here 2 years ago that the owner of OakLawn Toyota brother was driving for five months and it's been a problem ever since. I had to bring my car back after two weeks. More

by Cal Mae
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gm bob and service manager Al
Jan 03, 2013 -

Oak Lawn Toyota responded

Hi Pamela, We just saw your negative reviews of Oak Lawn Toyota, and I wanted to reach out to you. According to our records, you serviced the vehicle first with Oak Lawn Toyota and then went on to go to other dealerships, twelve (12) other dealerships. Unforunately, we have found nothing seriously wrong with your vehicle. When you take your vehicle to other places, we have no idea what they do to service your vehicle, because they aren't our personal mechanics. Every time we checked your oil, it was full. There were a few normal wear and tear issues we found with the Camry, but they were all under the extended warranty, and you never had to pay anything for the problems. My service manager even payed for Toyota Spark Plugs that were installed incorrectly at another Toyota dealership during your 12 other visits. I couldn't find your 40 visits listed anywhere in your records. My used car manager and my general manager offered to purchase your Camry from you as a trade and you did not want to take that option. Please let me know how we can resolve this issue, because I want you to be 100% satisfied with your visit here at Oak Lawn Toyota. Unforunately, I cannot help you out with other visits you've experienced at other Toyota dealerships. Please call us as soon as possible to resolve your issues at 708-423-5200. Best, Oak Lawn Toyota Management

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