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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,209 Reviews
Welcome to Oak Lawn Toyota! We opened the doors of Oak Lawn Toyota 40 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,209 reviews

August 09, 2013

I received great service at Toyota of Oak Lawn. They took extra care to clean up the car and replace some parts that were not perfect. After finding out that "satellite ready" meant that the radio ne More

by singerj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 12, 2013 -

Oak Lawn Toyota responded

Thank you for taking the time to share about your positive experience with the Oak Lawn Toyota team. Customer satisfaction is a top priority to us, and we want to ensure that you have everything you need to fully enjoy driving your car with no worries. We’re glad you were so satisfied with the service you received, and we look forward to working with you in the future.

August 08, 2013

I have purchased cars and had those cars serviced at Oak Lawn Toyota since 1989. I will continue to buy from them and service my vehicles there because of my comfort level with the staff. More

by dennywills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service--Paul and Phil, Mark Girlich
Aug 12, 2013 -

Oak Lawn Toyota responded

Thank you for your kind words, and for continuing to trust the Oak Lawn Toyota team with your vehicle purchases and service needs. We strive to provide an exceptional customer experience for you every time you come to our dealership. We look forward to working with you again soon!

August 07, 2013

I get my 3 toyota serviced here for 10 years, I bought a used 2007 lexus gx 470 for my wife 4 months ago, I asked him if I can have an oil change, if filter in stock, he said he has no way of servicing the More

by olaesho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
gary from parts (old guy)
Sep 09, 2013 -

Oak Lawn Toyota responded

We here at Oak Lawn Toyota take customer service very seriously. After talking with the employees involved,we realize mistakes were made. We sincerely apologize for the misinformation you were given,and I hope after our phone conversation everything has been resolved. Michael Wasilewski Media Manager

August 06, 2013

Bob Spee was highly recommended by a friend of mine at work(Howard Biukema). And I was not disappointed. Bob was great, very courteous, knowledgeable of his product. I would gladly do buisiness with him a More

by jetlee61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 07, 2013 -

Oak Lawn Toyota responded

Thank you for taking the time to share about your positive experience with Bob and Oak Lawn Toyota. Vast product knowledge and great customer service are some of our top priorities. We’re glad you were so satisfied with Bob’s service, and we look forward to working with you again.

August 01, 2013

My wife and I went looking for a new Siena. Lou met us outside while we were browsing. He didn't pressure us. He answered all of our questions and made us feel very comfortable. Once we settled on the veh More

by mikefitz68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Rodriguez
Aug 07, 2013 -

Oak Lawn Toyota responded

Thank you so much for your kind words and recommendation of Lou, Dave, and the Oak Lawn Toyota team. Providing an exceptional customer experience is a top priority to us here at the dealership. We’re glad you were so pleased, and we look forward to working with you again. Enjoy your new Sienna.

July 27, 2013

When I entered the dealership, I was greeted by Rob Halderson. Rob was friendly, outgoing, attentive, genuine, start forward, informative and did not apply the typical salesman's pressure ploys. The More

by james4810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Halderson
Jul 30, 2013 -

Oak Lawn Toyota responded

Thank you for taking the time to share about your positive experience with Rob and the team at Oak Lawn Toyota. We strive to provide an exceptional car buying experience for every customer. We’re glad you were so satisfied with the service you received here. We look forward to assisting you with your scheduled maintenance and all your future car needs.

July 25, 2013

This was my first new car purchase. I never felt hassled or pressured by the salesmen as I was expecting. Scott answered all questions and Internet sales staff was communicative and efficient. Price was fai More

by JeffKirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hill
Jul 27, 2013 -

Oak Lawn Toyota responded

Thank you for your kind words about Scott and the team at Oak Lawn Toyota. We try to provide an outstanding car buying experience for all of our customers. Thank you for trusting us with your first new car purchase. We’re glad you’re enjoying your new car, and we look forward to helping you with all your service and future car needs.

July 17, 2013

I purchased a Certified 2010 Toyota Camry XLE with 26,000 miles about 5 months ago from Oak Lawn Toyota. I just brought my car to the Toyota dealership in Schererville, IN for it's first oil change at 30,000 More

by JoeTaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I was told the gentleman's name was Jack.
Jul 27, 2013 -

Oak Lawn Toyota responded

We appreciate you taking the time to let us know about your recent experience with Oak Lawn Toyota. We’re sorry to learn that you were disappointed in how your issue was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation and our dedication to excellence. If you would like to discuss this further, please call Oak Lawn Toyota and ask for our General Manager,John Carnivele.

July 17, 2013

My wife and I live in Colorado and even though there is a Toyota Dealership in our home town we bought a Toyota Avalon from Oak Lawn Toyota. They were able to find the car that best suited our needs and sol More

by 35356767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 27, 2013 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your positive experience with Jason and the team at Oak Lawn Toyota. An outstanding customer experience and great pricing are what we strive to provide for every customer. We appreciate you choosing our dealership for your car needs, and for going out of your way to work with us. We hope you are enjoying your new car, and that we will have the pleasure of working with you again in the future.Welcome to the Oak Lawn Toyota family!

July 17, 2013

I have been buying Toyota Camrys from Oak Lawn Toyota since 1995. I just bought #8, a 2013 Camry, from Bob Spee - I have bought all my Camrys from Bob. Bob is an exceptional salesman and goes that "extra More

by DeniseLMartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 27, 2013 -

Oak Lawn Toyota responded

Thank you for your kind words about Bob and the team at Oak Lawn Toyota. We appreciate you continuing to trust us for your Camry needs. Making sure you receive great service, a great price, and leave with a smile are top priorities to our team. We look forward to working with you again in the future. Enjoy your new Camry!

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