Oak Lawn Toyota
Oak Lawn, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Jack was very helpful through the entire process. He got me a better price for my trade-in, and was upfront and honest about all the details of the purchase. There was no BS or games. I would gladly recomm me a better price for my trade-in, and was upfront and honest about all the details of the purchase. There was no BS or games. I would gladly recommend him to anyone looking for a new Toyota. I also got a great price for my new Yaris. More
I had a great experience with Oak Lawn Toyota! Having been to another dealership with less-than-stellar business practices, I was really put at ease with Oak Lawn Toyota. Lauren gave me a quote before bu been to another dealership with less-than-stellar business practices, I was really put at ease with Oak Lawn Toyota. Lauren gave me a quote before buying and was able to communicate to everyone what I was looking for and how to avoid a negative experience for all of us. Scott was great, very informative & fair, and really made sure my parents & I understood the entire process and did his best to expedite it. I got the car I wanted at a price I could afford, what more could I ask for?! After my buy, the team has followed up with my via email, which I am quite impressed with. I would definitely recommend Oak Lawn Toyota to anyone looking for a car, new or used. More
I started my process over the internet with Jacob, who was incredibly helpful but also very patient. I really hate talking on the phone and didn't want to go back and forth with anyone on the phone; Jaco was incredibly helpful but also very patient. I really hate talking on the phone and didn't want to go back and forth with anyone on the phone; Jacob understood this and was very willing to communicate with me strictly over email. We set up a time that I could come in and have my trade in looked at. Jacob was great to work with and not at all pushy which is kind of what I expected since it is a car dealership. When I went into Toyota, the first person I met was Steve. He was so easy to work with! He took me out for a test drive right away and explained all the different features on the car while we were going. Once we returned to the dealership, the process was smooth and relatively quick for buying a car. Steve is incredibly amiable and so easy to work with. For the financing part of the process, I worked with Jason (who also helped me set up the Bluetooth in the car). He's relatively new to the finance department but was still a pleasure to work with. This was the time that I expected to be bombarded with add ons and different offers but I wasn't. Jason explained each of the options to me and then just took my answer; he never once tried to push me into doing something I didn't want to do. Overall, my experience was a great one and I'll definitely recommend Oak Lawn Toyota to everyone I know looking to buy a car. I've always used them for maintenance on my car but now I'll use them whenever I'm looking to purchase too! More
This is the second new Scion we have bought from Oak Lawn Toyota. My husband and I were treated with courtesy and respect both times. Steve Barrix is a true gentleman and a very discerning person. My husb Toyota. My husband and I were treated with courtesy and respect both times. Steve Barrix is a true gentleman and a very discerning person. My husband is very impressed with only having to bring his 2011 Scion XD in for two oil changes and no other problems or adjustments. We purchased a 2013 Scion XB this time. I have wanted one for a long time and am very happy about it. It has a smooth ride, is easy to get in and out of and is also quite comfortable. I am also looking forward to spending less money on gasoline. More
I went to Toyota after having gone to two other dealerships. I owned a Toyota Camry at that time and knew a salesman who worked there. I thought of purchasing a Camry initially, but believed that dealerships. I owned a Toyota Camry at that time and knew a salesman who worked there. I thought of purchasing a Camry initially, but believed that it was more expensive than the other mid-sized cars at other dealerships -- I was wrong. I also did not have the best credit. Being a Camry owner, I wanted another new, mid-sized car and was not going to give up. I finally gave in and I went into the dealership. I met Frank Contreras at the door, he was very nice, personable and professional guy. Also, at that time I had been pre-approved for credit from Capital One. We discussed my credit, payment amount that I wanted and the car that I was interested in. Frank showed me a Corolla, which I did not like. When we ran the numbers it was determined that I would have to pay at least $50 or more monthly that I could afford. I did not have any money to put down. Long story short, I was in the process of leaving but Frank would not let me -- he was very persistent and told me to sit and he would speak to his manager. He returned and asked me if I had a trade in, I did but it was an old 1997 Camry with two dents and a mechanical problem. Frank and Steve crunched numbers, gave me a rebate and money for my car that I did not think was worth much of anything. I left to pick up my cousin from school, returned later that evening and now own a 2013,New Ocean Blue Camry. I love my car and have named it my Blue Angel. I could not have done it without Frank and Steve. I am grateful... Toyota is the only dealership that was willing to work with me, adjust the price of the car and crunch numbers to put me into a new car. I will highly recommend them to my family and friends. More
My experience at Toyota was better than Great I never known a better group of professional businessmen, I dropped off my 2013 HIGHLANDER at the service area for a new tire than I decided to walk on the s known a better group of professional businessmen, I dropped off my 2013 HIGHLANDER at the service area for a new tire than I decided to walk on the showroom floor unbeknown to me I purchased another vehicle: I walked to Steve Barrix office but he was not there; John Carnivele said, could I help you; I am looking for Steve Barrix , he's off today,I walked on the show room floor now I am pondering on buying a car; the prices seem reasonable, John called over Dominik Gibek he asked how can help you, Dominik explained the performance of both cars: camry and corolla, Dominik knows cars, what a great guy, in addition John made great points as well, So I decided on the corolla; thank you for all your help! I met a receptionist on the financial side of this and she was very helpful as well I am sorry that I cant recall her name but she work in the same building Marty Maggio work in. Marty Maggio I dealt with him before what a class act a people person he explain the contract in layman term. I never once felt uncomfortable thank you Marty! My overall experience from a scale of 1 to 10. Eleven; Thanks. Lawrence Faulkner Sr. More
My husband and I were unsure of what car we wanted, and had visited 3 different brand dealerships before stopping at Toyota. Rob quickly greeted us in a way that was non pressuring. He let us know that h had visited 3 different brand dealerships before stopping at Toyota. Rob quickly greeted us in a way that was non pressuring. He let us know that he was there if and when we needed him. He did not lurk and watch us, or try to shove information down our throats as did the other dealerships. It was because of his approach that we ultimately went with Toyota. He also joked with us and kept us at ease, letting us know that he was there for the long run of our vehicle (for service, or any questions), and made sure we knew that he wasn't just selling us a car, but rather building a relationship. I would definitely do business with them in the future, and am glad that there are sales people like Rob! More
I bought my 2013 Rav4 Limited from Oaklawn Toyota and I love it. I got an awesome price and the salesman was very helpful. This is my second new car purchase from Oaklawn Toyota and would buy another in love it. I got an awesome price and the salesman was very helpful. This is my second new car purchase from Oaklawn Toyota and would buy another in the future. Totally would recommend this dealership. More
I was referred to Oaklawn Toyota by a friend who purchased a vehicle many years ago. She raved about the great customer service and I was not disappointed. Leo Petralia was my salesperson and I fe purchased a vehicle many years ago. She raved about the great customer service and I was not disappointed. Leo Petralia was my salesperson and I felt very comfortable and informed while talking with him. Oaklawn Toyota has a great selection of vehicles and had the vehicle I wanted. I went to two different dealerships before going to Oaklawn Toyota and left overwhelmed and with a headache. After working with Leo and the finance guy (Marty) I felt confident in my purchase and valued as a customer. I appreciate the integrity and service, and would not be afraid to send my family and friends to Leo and Oaklawn Toyota. More
I was very happy with the level of service I received from George Achter and Oak Lawn Toyota on my recent service visit. Although my vehicle's problem required two days of diagnostics to determine a coup from George Achter and Oak Lawn Toyota on my recent service visit. Although my vehicle's problem required two days of diagnostics to determine a couple of obscure and unusual wiring issues, George made sure I was kept informed of the progress. When he realized the problem would require a parts order and a few more days (because of the weekend) he arranged for a rental car that was paid for under the warranty. The car was finished on time and to my satisfaction. Great job! More