Oak Lawn Toyota

Friendly, honest, but long wait. I have always loved the service center at Toyota Oak Lawn. They are honest, not pushy, and thorough. I had maintenance done on intake valves and fuel I have always loved the service center at Toyota Oak Lawn. They are honest, not pushy, and thorough. I had maintenance done on intake valves and fuel injectors since the car has over 85,000 miles, tire rotation, and oil change. Unfortunately, I was there for over 3 hours. More

That Brand New Smell I previously bought a used car from Oak Lawn and had a great experience. Time had come to get a new vehicle and I knew what I wanted. Went in and spok I previously bought a used car from Oak Lawn and had a great experience. Time had come to get a new vehicle and I knew what I wanted. Went in and spoke with Dominic Gibek. He asked a few questions and after I explained what i was looking for, he put me behind the vehicle i was interested in. After completing all the grueling paperwork (big thanks to Dave Capalle for making it go by quickly and painlessly), and speaking with Rob Halderson about some after market products I was considering, I rolled off the lot in my first brand new car (less than 20 miles on it). It was great experience, and I will be a customer for life. Highly recommend them. Their service department is second to none, staff friendly and most importantly...not pushy at all. More

Lease of 2015 Sienna This dealership is a joke. I visited to shop for a lease of a 2015 Toyota Sienna. I had visited here in 2010 and 2012 to shop for a lease and ultima This dealership is a joke. I visited to shop for a lease of a 2015 Toyota Sienna. I had visited here in 2010 and 2012 to shop for a lease and ultimately used another dealership. I thought I'd try again, but this time convinced me to Never try this dealership again. When I arrived I was introduced to a salesperson, who was called away from helping me to help with a Spanish translation. He did not reappear for 10-15 minutes. So I went out into the showroom where I encountered the "managers." In conversation with them, the salesperson reappeared, made some remark, and called me "honey." I am a female in my 60's and found this to be very disturbing. Then a manager ran the numbers on a car I was not interested in. He got the make wrong! Then another manager took over, told me he had a Limted with "some miles on it, and I could see the car the next day between 11:30 and 4:30. I returned the next day (with 5 children) in mid-afternoon and the car wasn't there. I returned about 5:45, looked at the car, went in and asked for the lease terms. They hadn't run the numbers after my making three trips there! Needless to say I left and will NEVER return. More

Great Customer service After car shopping for over 4 months I decided on a Toyota. The Oak Lawn Toyota dealership personnel were outstanding. I received nothing but superb After car shopping for over 4 months I decided on a Toyota. The Oak Lawn Toyota dealership personnel were outstanding. I received nothing but superb attention and consideration from #1 Sales Associate Jesse Hernandez. He was veryGreat patient and understanding of my frustrations with previous car purchase and with negative experiences. My heart was set on a 4Runner. Jesse, and Dave made it happen. They were very helpful through the entire process. I am so very grateful for the great service I received. I will definitely refer all my family and friends to Oak Lawn Toyota. More

Fun and easy I would definitely recommend Steve Barrix. He was awesome to deal with. Didn't pressure me into buying something I couldn't afford. Didn't make me I would definitely recommend Steve Barrix. He was awesome to deal with. Didn't pressure me into buying something I couldn't afford. Didn't make me feel bad or belittle me. He was very pleasant to deal with. He made me feel like I was car shopping with a good friend. He took the time to put me in the right car. He took the time to teach me about the car and show me different features. He set me at ease and gave me piece of mind. It was by far the BEST car buying experience I have ever had. I would and have recommended Steve to everyone I have talked to. My mother and father both bought cars from Steve and they recommended me to him and I will be forever thankful that they did. He is great! Dave Capelle did my financing and he was very good and very easy to deal with too. He was very friendly and helpful. This has been the BEST car buying experience ever!!!!! I know I said it already but I just can't get over how great it was. Thanks. More

Great experience I went in to compare prices for a 2015 Toyota Corolla S Plus. I had been to three other dealerships throughout the week, but their customer service le I went in to compare prices for a 2015 Toyota Corolla S Plus. I had been to three other dealerships throughout the week, but their customer service left a lot to be desired. I'm a first time car buyer, so I was nervous about the car buying process. When I went to Oak Lawn, I wasn't sure what to expect and wasn't completely sure if I'd be leaving with a car. Upon arrival, I was greeted by Jesse Hernandez. I told him which car I was looking for and he was able to find me the exact vehicle on their lot. My whole experience at Oak Lawn Toyota was excellent. Everyone was very nice and attentive. I did not feel pressured to buy and Jesse made the process feel quick and easy. The finance director, Dave Capelle, was also very friendly. I left with a beautiful car and completely satisfied with my experience. More

Finally a salesman who is NOT pushy! I would recommend Steve Barrix and would agree with others that there was no pressure in buying a vehicle while working with him. This is one of the t I would recommend Steve Barrix and would agree with others that there was no pressure in buying a vehicle while working with him. This is one of the top reasons why I purchased my vehicle from Oak Lawn Toyota. I visited with other Toyota dealerships and was completely turned off by their aggressiveness and lack of customer service. I do not like to feel pressured into anything, especially signing for a vehicle. I appreciate Steve’s professionalism, friendly and relaxed personality. Thanks Steve for not being pushy! More

A happy Day Been Coming here since 1996 Yesterday got a new Corolla Jesse Hernandez great guy Helped me and even drove me home with my new car Thanks Jess Been Coming here since 1996 Yesterday got a new Corolla Jesse Hernandez great guy Helped me and even drove me home with my new car Thanks Jesse. More

A Great Experience I went back to Oak Lawn Toyota for my new car. The last time I bought a car it was 10 years ago at Oak Lawn Toyota. I was hoping that the atmosphere I went back to Oak Lawn Toyota for my new car. The last time I bought a car it was 10 years ago at Oak Lawn Toyota. I was hoping that the atmosphere, quality and friendliness of the staff hadn't changed. I was not disappointed. The staff is still friendly and helpful. I walked in @ 4 pm and left with a new car before 7 pm. The team worked with me to find a price everyone would be comfortable with. These days it's hard to find a car dealership where a person is treated with decency. A big thank you to Oak Lawn Toyota! More

friendly, no pressure. My wife and I visited your dealership on May 23.We weren't sure whether we were going to purchase a vehicle or not.We were intent on dealing with My wife and I visited your dealership on May 23.We weren't sure whether we were going to purchase a vehicle or not.We were intent on dealing with Jessica Biel, but instead were introduced to Bob Spee.Bob made us feel at ease.We took a test drive, then had our questions answered.There was no hard sell, no pressure to buy. It was a nice relaxing feeling.We decided on purchasing a new RAV 4, and we are both very happy with our decision.Bob Spee is very knowledgeable, and he is driven to satisfy the customer.Our experience at Oak Lawn Toyota was long, but worth the wait.We would definitely recommend Oak Lawn Toyota again. THANKS. Dan & Arhlene O'Hara More