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Oak Lawn Toyota
Oak Lawn, IL
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here.
We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,230 reviews
August 06, 2015
Service After the Sale -:( I would really recommend that anyone looking for a new Toyota or a used vehicle choose another dealership in the Chicago or surrounding area. I hate i I would really recommend that anyone looking for a new Toyota or a used vehicle choose another dealership in the Chicago or surrounding area. I hate it when someone has a bad experience and they rant, so let me just say they were great before the sale, answering all my questions and communicating well every step of the purchase. Where they received this fair rating is in service after the sale. Once they received payment and delivered the vehicle, they no longer were the same people. The Manager Sales Manager made a promise to fix a problem and didn't follow-up. return phone calls or respond to emails. When you buy a car, you have choices. Choose another dealer if service after the sale is important to you. More
by Internet Buyer
July 30, 2015
Can't beat Oak Lawn Toyota I have been going to Oak Lawn Toyota since 1993. I haven't been to any other Toyota dealer for sales or service. You get the red carpet treatment from I have been going to Oak Lawn Toyota since 1993. I haven't been to any other Toyota dealer for sales or service. You get the red carpet treatment from everyone. They explain everything to you they are fair with pricing and they explain everything to you with servicing a vehicle. So believe me folks they do not forget their customers. They are a loyal dealership in my eyes. So thank you again Oak Lawn Toyota and we will be seeing you soon. Continue your hard work because it pays off. More
by Garfield-Ridge Al
July 29, 2015
Great Team Great team! Explains process and does great work. Didn't give them a top rating due to long wait time during my last visit even with a scheduled appoi Great team! Explains process and does great work. Didn't give them a top rating due to long wait time during my last visit even with a scheduled appointment. Out of the norm from prior visits which were much faster. I will return and hope the wait time is better! More
by mrd
Employees Worked With
Al Leon
July 24, 2015
Maintenance Check The service department at Oak Lawn Toyota is fantastic. Fast, friendly, and efficient. The communication between my consultant was great. He let me kn The service department at Oak Lawn Toyota is fantastic. Fast, friendly, and efficient. The communication between my consultant was great. He let me know the status, explained in detail my options, and had the car ready as promised. More
by MJQ
Employees Worked With
John in Service - Wednesday, 7/22., Al Leon
July 22, 2015
Great Service Oak Lawn Toyota's service department provides excellent customer service. They are always willing to help and provides a comfortable and friendly atmo Oak Lawn Toyota's service department provides excellent customer service. They are always willing to help and provides a comfortable and friendly atmosphere. The other staff, such as the cashiers, are always pleasant and welcoming. Whatever issue I am having an issue with my vehicle they're always willing to assist me in finding what the problem is. More
by DesertEyes
Employees Worked With
John McShane
July 22, 2015
Always a good experience. Getting the oil changed...rotating tires...its not my thing. And the older my car gets, the more it needs to be maintained by a dealership that under Getting the oil changed...rotating tires...its not my thing. And the older my car gets, the more it needs to be maintained by a dealership that understands my particular car. Thus, I take my Highlander back to Oak Lawn every time I need service. I have always been treated with respect and courtesy. I will be back for a long time to come. More
by LovelyDay72
Employees Worked With
Al Leon
July 21, 2015
Great experience buying my first Toyota! I had a very positive experience buying my first Toyota at Oak Lawn Toyota. Lou Rodriguez was great; he knew about the product, was patient, answered I had a very positive experience buying my first Toyota at Oak Lawn Toyota. Lou Rodriguez was great; he knew about the product, was patient, answered my questions, and gave me a fair deal. Rob Halderson also was very helpful. I recommend this dealership to others. More
by bellefemme
July 09, 2015
Oil change I waited for over 3 hours for a oil change 07/08/15. I know other people called after I came in got a appointment before me. I expected my car to be r I waited for over 3 hours for a oil change 07/08/15. I know other people called after I came in got a appointment before me. I expected my car to be ready every minute. I do not think this is fair. More
by Tree
Employees Worked With
I do not know who worked on car
July 08, 2015
i wouldnt go anywhere else I got my last three cars at oak lawn Toyota everybody there makes you feel like you are at home and they are truly honest and helpful I got my last three cars at oak lawn Toyota everybody there makes you feel like you are at home and they are truly honest and helpful More
by angie k
June 27, 2015
The BEST Toyota Dealership I live in Orland Park and not only did I buy my car from Oak Lawn Toyota but I always go there to get my service taken care of. The staff is honest a I live in Orland Park and not only did I buy my car from Oak Lawn Toyota but I always go there to get my service taken care of. The staff is honest and courteous and I know my car is in the best hands. I have personally dealt with the service department manager Al Leon and he has always gone above and beyond to help me out. I will be a customer for life and I would highly recommend this dealership! More
by dannpo123
Employees Worked With
Al Leon
