Oak Lawn Toyota

Improved and satisfied After having a small issue, the sales team phoned me and politely requested that I return to the store. I am glad I did. We reached an agreement an After having a small issue, the sales team phoned me and politely requested that I return to the store. I am glad I did. We reached an agreement and I was happy that Toyota in Oak Lawn proved that they can deliver quality service. I bought the car, Thank you! More

Best car buying experience I've had. Oak Lawn Toyota totally blew it out of the water as far as providing me with a great truck buying experience. I walked in knowing exactly what kind of Oak Lawn Toyota totally blew it out of the water as far as providing me with a great truck buying experience. I walked in knowing exactly what kind of truck I wanted and knew what I was willing to pay. Not once did my salesman try and push me or up sell me to a more expensive model. Once we had the ball rolling in the sales dept we moved onto accessories dept. like undercoating, extended warranty, so on and so forth. They didn't beat me over the head for hours as I've dealt with in the past. The accessories salesman knew what he was doing. Rather than going over every single accessory he narrowed down to the 2 most popular options and if needed he offered to explain all of the other great accessories. He was very friendly and personable. As with sales and acessorries departments the finance dept. did a great job too. Got me the best payment plan he could. Explained everything clearly and made quick work of all the paperwork. Overall Oak Lawn Toyota did a great job. Best dealership experience I've ever had. I would have no problem recommending a family member or close friend to Oak Lawn Toyota. Thanks for getting me into my new truck and keep up the good work! More

Satisfaction from step 1 I started with a search on the internet which resulted in great follow up from the representative. It saved time when I walked in the showroom. Joe I started with a search on the internet which resulted in great follow up from the representative. It saved time when I walked in the showroom. Joe Morphew was very helpful, honest and thorough throughout the entire process. Dave Capelle was also very helpful in explaining our options. Thank you for excellence and exceeding my expectations More

Best, friendly informative service I made an appointment and got there in time. My vehicle was taken right in. Unfortunately the wait was epic long because I had a recall. I loved the I made an appointment and got there in time. My vehicle was taken right in. Unfortunately the wait was epic long because I had a recall. I loved the fact that they were able to tell me what was needed and got right down to taking care of my vehicle... Thanks OLT I'll definitely be returning. More

Can't go somewhere else The fast service and professionalism is something that you don't see in many dealerships. I can walk in without an appointment and get a service. Th The fast service and professionalism is something that you don't see in many dealerships. I can walk in without an appointment and get a service. Thanks Toyota Oaklawn! More

Treated like family Every time I come to Oak Lawn Toyota for service I am greeted by someone who remembers my face and usually my name too. They are kind, helpful, and ma Every time I come to Oak Lawn Toyota for service I am greeted by someone who remembers my face and usually my name too. They are kind, helpful, and make me feel welcome and valued. I can't imagine brining my car elsewhere! More

Trusted Advisor George Achter in Service recommended ways to make repairs while saving hundreds of dollars. He kept my cost down by prioritizing repairs and recommen George Achter in Service recommended ways to make repairs while saving hundreds of dollars. He kept my cost down by prioritizing repairs and recommending other options that saved money. I have a 2004 Camry with 155,000 miles that I bought new from Bob Spee, a great sales person. Oak Lawn Toyota beats Orland Toyota in sales and service ... hands down. More

Excellent Customer Service from beginning to end First time Camry owner and what an experience!!! I love my new 2015 Camry SE!!! My search for a new vehicle started 4 days prior actually deciding First time Camry owner and what an experience!!! I love my new 2015 Camry SE!!! My search for a new vehicle started 4 days prior actually deciding to purchase from Oak Lawn Toyota, who had the BEST deals opposed to the 4 other Toyota dealerships in and near the Chicagoland area I communicated with. I inquired via the internet about the 2015 Camry SE I was interested in. I received an immediate response from Diana Rodriquez, who asked what colors I was not interested and let me know what I was looking for they had in stock. She scheduled a test drive, at my request. When I arrived Lou Rodriquez of Sales was waiting for me. He wasn't pushy (which I despise in sales people), was very friendly, patient and only showed me all the cars, according to my choices. He answered all and any questions I had also. Lou took me for two test drives so I could get the feel of the SE and LE. After I test drive, I knew I still wanted the SE. Once I completed the necessary paperwork in Sales, I was directed to financing and received the same excellent service. Frank Alessi was awesome, he kept me abreast of all that was going to while he secured the financing and he did GREAT. while waiting on Frank, Rob Halderson talked to me about the additional services the dealership offered such as: Remote Starter, Body Side Moldings, which I will be having added to my vehicle before the winter. next thing I know, Frank came back with AWESOME news. I drove out of there with 0% financing and an affordable monthly payment. In my profession, I have worked with people for over 20 years and honest, friendly customer service is very important to me. Oak Lawn Toyota exemplified that!!! I am happy to be a new member of the Oak Lawn family. More

Competent, friendly, and helpful I just got an oil change, and stopped by the parts department to ask for a quote on a radio/cd player because mine is acting up. The guy told me a rep I just got an oil change, and stopped by the parts department to ask for a quote on a radio/cd player because mine is acting up. The guy told me a replacement is $1,500, but to talk to John in the service department. John told me that one thing I should try first is to disconnect the battery, so that the radio resets. Depending on the problem, might work...might not. I did this, and so far the radio's working fine. Too early to tell for sure that the problem is gone, but I'm happy that I was given something to try. Thanks for the tip. To me, this is service above and beyond. More

Wonderful experience. My 2014 Toyota Corolla was my first big purchase I've ever made. Joe made me feel so comfortable. I didn't feel pressured to buy anything. He was able My 2014 Toyota Corolla was my first big purchase I've ever made. Joe made me feel so comfortable. I didn't feel pressured to buy anything. He was able to answer all my questions and make me feel comfortable with what I was getting. I would definitely recommend coming here. Ask for Joe! More