Oak Lawn Toyota

"Outstanding Customer Service" I became familiar with Oak Lawn Toyota last December when my daughter purchased my 16 year old grandson his first car in December 2015. She raved abo I became familiar with Oak Lawn Toyota last December when my daughter purchased my 16 year old grandson his first car in December 2015. She raved about the excellent customer service she received from John Beris. She said he was knowledgeable, honest, efficient, professional and he had provided the best customer service she had ever received. She said, John realized the magnitude of the moment for her buying a car for her son and even took a picture with my grandson handing him his first set of car keys to his "2004 Toyota Corolla S". I heard about Oak Lawn Toyota a second time, when my daughter was in the market for a new truck in May of 2016. Because of the excellent customer service she had previously received, she went back to Oak Lawn Toyota. She said it was like dealing with a member of the family. He took great care of her, and again was the ultimate professional and provided phenomenal customer service. My daughter left very happy in her "2015 Toyota Rav 4". So it was only right when I was in need of a new car this month (August 2016), I immediately called my daughter up and asked her if she could take me to Oak lawn Toyota. She stopped at Oak Lawn Toyota and told John she would be coming back with her mother and when we arrived John met us at the door. He was extremely nice to me. While we were there on Saturday the power went out and it wasn't expected to be back on before close of business so John said we would have to come back to finish the process on Monday. He called my daughter on Monday, just like he said he would and when we arrived back at the dealership, John was ready to service us immediately. And because my daughter bought a car for her son, herself, and now I (her mother) was buying a car (3 cars in less then a year), they put a remote starter on my car at no charge! My newly purchased car would not be able to be serviced to add the remote start until the following Monday. Rob came to my house on Sunday, picked up my car and left me a loaner car (a 2017 Toyota Camry), drove my car back to Oak Lawn Toyota on Monday, had the remote starter put on my car and drove it back to my house Monday night. I am sure he was exhausted from work, but he took the time to show me how to work the remote starter, made sure I understood and then he took the loaner car back to Oak Lawn Toyota for me...talk about OUTSTANDING CUSTOMER SERVICE!!!!! It doesn't get better than that. Thank you Oak Lawn Toyota for treating us like family...my grandson, my daughter and I will be forever appreciative of your kindness. More

Excellent Experience!! I have been going to Oak Lawn Toyota for about 10 years now, and the service is always exceptional! My wife and I decided we needed a new car, and Sco I have been going to Oak Lawn Toyota for about 10 years now, and the service is always exceptional! My wife and I decided we needed a new car, and Scott Hill was very friendly and helpful during both our search and purchase of our new Camry. We couldn't thank Scott and Oak Lawn Toyota enough!! Thanks again!! More

Great Long-Term Relationship I have leased several cars from Oak Lawn Toyota over 20+ years and everything about the experience has been wonderful. Just yesterday I had a flatteni I have leased several cars from Oak Lawn Toyota over 20+ years and everything about the experience has been wonderful. Just yesterday I had a flattening tire and called. There were no appointment times but they would try to fit me in. I definitely needed a new tire, and I was in and out within an hour. Everything about the service and sales has been great,for many years. I've been delighted to work with Bob Spee for all those years. More

2001 Camry Service - Bob L is The Best I've been taking my car to Oak Lawn Toyota Service Department since 2001 when I bought my car at Oak Lawn Toyota. All the guys in the service dept are I've been taking my car to Oak Lawn Toyota Service Department since 2001 when I bought my car at Oak Lawn Toyota. All the guys in the service dept are great!!! More

I had the feeling I was being ripped off 2nd time with service Dept., info given, put into computer and told, 1st time, no service necessary, but the next day service taken care of. 2nd time 2nd time with service Dept., info given, put into computer and told, 1st time, no service necessary, but the next day service taken care of. 2nd time told to sign invoices, cost around $200, told rep about plan I had paid for,.rechecked and told no cost, Cashier asked for $21, rep removed but before he suggested a brake flush for $141...This is a lease that is up in December......many frustrations dealing with Oak Lawn Toyota More

"Great service" I always get excellent service at Oak Lawn Toyota. The service department is very efficient which is why I always return for service. My latest experi I always get excellent service at Oak Lawn Toyota. The service department is very efficient which is why I always return for service. My latest experience was for routine maintenance (tire rotation and oil change), and I decided to add an extra service recommendation. My car was serviced within a reasonable time, and, as usual, I was very pleased with the service.l More

Excellent service Everyone at this dealership is wonderful from the sales to service to the cashier. My latest experience with them was at service. I was in and out in Everyone at this dealership is wonderful from the sales to service to the cashier. My latest experience with them was at service. I was in and out in a matter of minutes with the best care possible. The whole staff makes you feel like family. More

Peace of Mind I have been an Oak Lawn Toyota customer since 1998 owning thus far two Camrys. I retain vehicles for the long-term. A Camry, also if properly taken I have been an Oak Lawn Toyota customer since 1998 owning thus far two Camrys. I retain vehicles for the long-term. A Camry, also if properly taken care of, will allow one to do that. As such, there is no other Service Department that I feel that I could go to and drive away with peace of mind knowing the maintenance task has been professionally and thoroughly handled. Dealing with customers is not easy, especially when some are unjustified in their behavior. The members of the Service Department graciously and professionally focus on each customer as individuals in addressing their specific issues, concerns, etc. More

Best in class service department There service department is first class all the way. Great customer service. They explain everything and manage expectations so you are in and out eff There service department is first class all the way. Great customer service. They explain everything and manage expectations so you are in and out efficiently. Their work is done accurately and with care. More

Very professional. Very fair prices and they do not try to sell you more than you need. They do not tell you 10 minutes when it takes longer. Very honest and professiona Very fair prices and they do not try to sell you more than you need. They do not tell you 10 minutes when it takes longer. Very honest and professional . I do not take my cars anywhere else. More