Oak Lawn Toyota

Everyone was professional and helpful. Service was quick. I didn’t have to wait long. Service area was very clean. Waiting area was very welcoming. I didn’t have to wait long. Service area was very clean. Waiting area was very welcoming. More

The guy who helped me was great and the porter Collin was great but there's still something wrong with my brakes after I paid near $1000 great but there's still something wrong with my brakes after I paid near $1000 More

Steve Barrix went above and beyond to make me feel safe and happy with my purchase of an used car. I live in Lake County by Great America and for me to travel all the way to Oak Lawn Toyota, expresses my t and happy with my purchase of an used car. I live in Lake County by Great America and for me to travel all the way to Oak Lawn Toyota, expresses my trust in Steve Barrix. Steve is an honest man with a compassionate heart. I always remembered a phrase growing up about used cars from dealerships, never buy a used car from a dealership because all they will sell you is a lemon. Steve has broke they stigma about this phrase. This is the second time I am buying a car from Steve. The first car, also a used car was great, unfortunate circumstances caused me to have to buy another car. Steve was the first guy I thought of when I needed to buy a car. Honestly, Steve goes above and beyond to make sure you are not only happy about your choice of car but that you feel secure with the process of buying a car. I cannot say enough about Steve Barrix, a man with integrity, heart, trustworthy, and empathy, someone you can trust to look put for your wellbeing and happiness! Thank you Steve for what you do, don't change who you are!!! Oh, buy the way, when I originally bought the 2013 Nissan Sentra, I had an issue with the transmission, Steve miraculously found my a comparable car and assisted me with an even exchange, no questions asked. More

This dealership has always been very helpful supplying information about what my car needs for repairs and upon completion, also question I ask there's a right answer to them all. information about what my car needs for repairs and upon completion, also question I ask there's a right answer to them all. More

I liked the service done on my car. The service desk man Joseph Cassello was very helpful knowledgeable and kind. The place Was very clean. Joseph Cassello was very helpful knowledgeable and kind. The place Was very clean. More

Customer service is excellent the facility stay clean each time I came in for service they were kind and caring always do an excellent job servicing my vehicle each time I came in for service they were kind and caring always do an excellent job servicing my vehicle More

John Beris came in even though he was not scheduled to help us find a replacement for my Venza. It was worth while for all concerned. The dealership limited customers in the dealership out of concern for help us find a replacement for my Venza. It was worth while for all concerned. The dealership limited customers in the dealership out of concern for Covid19. We are pleased with our new RAV 4. More

More people should have been wearing masks and gloves. Disappointed Nothing more to say My experience is usually excellent. This is a crazy time. Stay safe Disappointed Nothing more to say My experience is usually excellent. This is a crazy time. Stay safe More

Toyota Service crew are polite and very efficient. Impressed with their social distancing protocols. Service was great! Glad business was open to the public still. Impressed with their social distancing protocols. Service was great! Glad business was open to the public still. More

My car didn't start due to bad battery, so called to bring in. I was just in for full car check up on March 9. 5 year old Battery health wasn't checked. I was disappointed that had been over looked. I a bring in. I was just in for full car check up on March 9. 5 year old Battery health wasn't checked. I was disappointed that had been over looked. I also saw not enough protective cautions taken during this time of the virus. Commercial for Toyota shows drop off car, no contact visits. Not true. I had to go into office, with other people in close quarters, no masks, and waiting room. 2 people in there ..no masks. I went outside to wait. Also, my car steering wheel was wiped down when I arrived, but when man who brought my car out, no. I was left to get in car after people were in there, unsanitized. More