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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

May 22, 2020

Even through this pandemic, my service advisor, Sal, and his colleagues were very professional. My issue was explained and resolved in a timely manner. Thanks! More

by khatter
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad Sal was able to help, and we hope to see you again! Juan Vasques, Service Manager

May 21, 2020

Easiest purchase ever! Another great deal....all thanks to John Beris! From decision to out the door was only 2 hours. John knows his cars and is a gentleman and very patient! As a female purchase I can’t More

by cuteredhouse
Recommend Dealer
Yes
Employees Worked With
John Beris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. John Carnivele, General Manager

May 21, 2020

I don't know how a scheduled free service always end with me paying for something ,on a fairly new vehicle . It's always recommended, I'm told ! More

by Robbie
Recommend Dealer
No
Employees Worked With
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2020 -

Oak Lawn Toyota responded

Robbie, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Juan Vasques, Service Manager

May 21, 2020

Very nice professional staff. Always addresses and answers my questions and tell me the exact problem and price to fix issues with my car. Very happy with service department mechanics and staff. More

by sistawashington
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vasques, Service Manager

May 20, 2020

I have serviced my car at Toyota for many years, as well as purchasing my cars. Whenever my car needed repairs, the staff has always been polite, helpful and honest. I recommend having Toyota service y More

by ANITA_TERRAZAS
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Oak Lawn Toyota responded

Thank you, Anita, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

May 19, 2020

Staff is always courteous, service department listens, doesn’t oversell . The sales staff has been there for a long time and strive to provide solid service. More

by grandepk
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vasques, Service Manager

May 17, 2020

Generally satisfied with the service at this location. The service desk people are very customer focused at the beginning of the process. Decent overall experience More

by TRAP22
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Oak Lawn Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! Juan Vasques, Service Manager

May 17, 2020

Thanks everyone was great @ Oak Lawn Toyota in the end. I called initially during the week for a service appointment. The service representative told me that unfortunately the computer system was down and t More

by chicago201176
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Oak Lawn Toyota responded

Thank you! So glad that everything finally worked out for you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vasques, Service Manager

May 16, 2020

Brought my car in for a recall. It was done quickly, efficiently and everyone was courteous and helpful. No pressure to add additional work. Could not have gone any better. More

by Groucho
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
May 18, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vasques, Service Manager

May 16, 2020

It was a very good the guysworked faster the guys were very friendly and helpful and responsable I loved the way they are looks like they pay attention on what they doing in less than 45 my the wok was th More

by Irmapizano55
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vasques, Service Manager

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