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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

July 01, 2020

We as always receive exceptional care and great service from Jack Makselan! We will always return to Toyota because he provides us with wonderful care. More

by kmbost
Recommend Dealer
Yes
Employees Worked With
Jack Makselan
Jul 02, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy your new vehicle! John Carnivele, General Manager

June 30, 2020

very professional the service people are very helpful and professional and they finished fixing my car right on time. i was there a week ago for a recall More

by hadeelaliyan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vasques, Service Manager

June 28, 2020

Always thorough professional, accurate, nice, timely and like family. The waiting area is always very clean the cashiers are very friendly accurate and quick and It is very comfortable More

by jazzyladypro
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vasques, Service Manager

June 28, 2020

The sales manager I trust Steve Hertogs the sales people are great and show concern, very professional and patient. I returned to re-lease 2020 highlander. very hap More

by LOIS1097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Dinella
Jun 28, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with Steve. We're glad to hear we delivered such a great experience! Enjoy your 2020 Highlander. John Carnivele, General Manager

June 28, 2020

The service people are always helpful and never try and sell you more than what you need done. I was there on Sat, June 27 and had the usual maintenance check. There were a few things that can wait until m More

by twilightgirl692
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vasques, Service Manager

June 28, 2020

Sal was awesome. Very professional and clear in recommendations. I will be back for my future service needs. Wait time was a little long but still good experience. Thank you! More

by ajs_wife
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Sal here at Oak Lawn Toyota. Juan Vasques, Service Manager

June 28, 2020

Customer service was exceptional, and much appreciated. Customer service at Oak Lawn Toyota was, as usual, excellent. Very pleased and satisfied with service received. To a person staff people were cour More

by NORMARICHARD112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Girlich, Daniel Schnur
Jun 28, 2020 -

Oak Lawn Toyota responded

Thank you, Norma, so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vasques, Service Manager

June 27, 2020

I tried calling the general number at least four to five I tried calling the general number at least four to five times and let it ring and ring in ring and nothing happened. Nobody ever answered I just cou More

by frangenender
Recommend Dealer
Yes
Employees Worked With
John Richerme
Jun 28, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for this feedback. While we always hope to exceed expectations, it's disappointing to learn that you had trouble reaching us, but we will use the opportunity to improve. Thanks again, and we hope to see you in the future." Juan Vasques, Service Manager

June 27, 2020

Great service and great cars . Very awesome company. Highly recommend Oak Lawn Toyota This is the 3rd Toyota we have bought and have always been satisfied More

by KUSHMARILYN
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Makselan
Jun 28, 2020 -

Oak Lawn Toyota responded

Thank you so much, Marilyn for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. John Carnivele, General Manager

June 27, 2020

Friendly sales and mgmt staff. Easy to work with. Got a good deal. The dealership needs a makeover but the staff was super. I wish the salesman knew more about the car but he was in used car sales and was More

by BILLC507
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike hertogs
Jun 28, 2020 -

Oak Lawn Toyota responded

Thank you, Bill, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Oak Lawn Toyota. John Carnivele, General Manager

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