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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

July 25, 2020

A dealer that's been in business a LONG time. Have never had a problem. Service department backs up their work. Easily located on 95th street in Oak Lawn. More

by MHAGER25
Recommend Dealer
Yes
Employees Worked With
Jul 25, 2020 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

July 25, 2020

I had a blow out in the expressway and had my car towed to the dealership. Frank was very helpful and friendly and he made sure my car was serviced quickly. More

by cicemays
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Oak Lawn Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Vazquez, Service Manager

July 24, 2020

Recall on my 2017 for a harness replacement I did have to stand in line in a busy check-in for about 10 mins,, but I got taken right at my scheduled 9AM appointment time. They said about 1 1/2 h More

by CMCDONN28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 24, 2020

Entire staff in the service department is great from the moment they greet you though when they deliver your keys at the end. I am a Toyota guy because of this. Special shout out to Patryk, even when I’m no More

by Jim.mclaughlin
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Jul 24, 2020 -

Oak Lawn Toyota responded

Thank you, Jim, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Patryk here at Oak Lawn Toyota. Juan Vazquez, Service Manager

July 23, 2020

It is near house and take it easy to go there. They have system to take care then make it fast and I feel drive safe after service. More

by thavalrut_n
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch, John Richerme, Daniel Schnur
Jul 24, 2020 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

July 23, 2020

Fine sevice prompt friendly men and cashier. Organized. Followed up calling when completed thanks. Keep up good work and let comments be as they are More

by b-sheehan
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

July 23, 2020

Quick servicing. Organization and clarity of my scheduled appointment horrible, with what I would assume end with an apology but didn’t. Important thing I received what I needed at the end More

by victoria.fuentes00
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Jul 24, 2020 -

Oak Lawn Toyota responded

Hi Victoria, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

July 23, 2020

The sales person Ms. Chavez was a great help and friendly. Finance people friendly to deal with it. Overall had a great experience in the dealership. More

by Joaquin
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Chavez
Jul 24, 2020 -

Oak Lawn Toyota responded

Thank you, Joaquin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come! John Carnivele, General Manager

July 23, 2020

I appreciate the excellent service from Oak Lawn Toyota dealership. I received great customer services from Joe and JJ in service department. Keep up the good work. More

by adrake102
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

July 22, 2020

I usually don't have trouble with this Toyota, but I brought my car in for service at the designated time and waited for a call with an update that didn't happen. I called a few hours later to learn the More

by mov23
Recommend Dealer
No
Employees Worked With
Aug 06, 2020 -

Oak Lawn Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. I tried calling you earlier today to no avail. Please feel free to call me at your earliest convenience so that we can rectify this experience. Thank you. Juan Vazquez, Service Manager

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