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Oak Lawn Toyota
Oak Lawn, IL
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here.
We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,230 reviews
July 31, 2020
Fourth vehicle our family bought from Oak Lawn Toyota. Always a great experience! Steve is the friendiest salesman you'd ever want to meet. Word Always a great experience! Steve is the friendiest salesman you'd ever want to meet. Word More
by CHEWELT
Verified Customer
July 30, 2020
The staff is very friendly and courteous. I was very happy that they were ready for us at our scheduled time and got us out of there pretty quick. happy that they were ready for us at our scheduled time and got us out of there pretty quick. More
by MIKE.SQUIRES88
Employees Worked With
July 29, 2020
Waited 2 hours to have 10 minutes of basic maintenance. Informed it would take 45-60 minutes. No one gave me any update. Original service rep left for the day before my work was done. I even was early Informed it would take 45-60 minutes. No one gave me any update. Original service rep left for the day before my work was done. I even was early for appointment. I asked for explanation and received none More
by gary_sky
Employees Worked With
Other Employees :
Someone took over for Keith. Don’t remember name. He had no explanation for 2 hours
July 29, 2020
The dealership had the car I wanted and at the price I was comfortable paying. Everyone was polite and the process went quickly. I wish more people practiced safer social distancing and COVID procedures, was comfortable paying. Everyone was polite and the process went quickly. I wish more people practiced safer social distancing and COVID procedures, lots of employees did the mask under the nose stuff. Despite that, there was sanitizer available so I felt Ok. More
by marine.ak.srp
July 29, 2020
Disappointed that I wasn’t informed about the charge for service on my lease. Thought is was covered under Toyota care. Will be shopping elsewhere service on my lease. Thought is was covered under Toyota care. Will be shopping elsewhere More
by RUPPERT5110
Employees Worked With
July 28, 2020
Unprepared Took my car in for 2 recalls. Told them the recalls I was coming in for. One recall was fixed. No one ordered the part for the second recall. I now ha Took my car in for 2 recalls. Told them the recalls I was coming in for. One recall was fixed. No one ordered the part for the second recall. I now have to make a second appointment to get the recall work done. Inconvenient. More
by dkal93
Employees Worked With
Daniel Schnur
July 27, 2020
We had bought cars previously from Steve Barrix, so when we decided to buy a Camry we immediately thought of Steve. We told him what we wanted, he found it and took care of most of the business over the pho we decided to buy a Camry we immediately thought of Steve. We told him what we wanted, he found it and took care of most of the business over the phone. More
by Dragon2252
July 27, 2020
Bad experience, went to the dealership 3 times for the same problem. Terrible experience waiting time was 6 hours and was not compensated for anything by management same problem. Terrible experience waiting time was 6 hours and was not compensated for anything by management More
by Marymartin0613
July 25, 2020
I’m very upset with how Oak Lawn Toyota has dealt with I’m very upset with how Oak Lawn Toyota has dealt with me during this pandemic. I missed the last two Scheduled maintenance due to the pandemic and I’m very upset with how Oak Lawn Toyota has dealt with me during this pandemic. I missed the last two Scheduled maintenance due to the pandemic and I ended up having to pay $76 because I missed it by three weeks More
by interrestore
Employees Worked With
Don’t know don’t care now
July 25, 2020
Unhappy with Rich-sales and Lou Novoa. Both unprofessional and Lou impatient also 3 sets of keys made. One given to someone else. 🤬😡🤬 l’m outraged. unprofessional and Lou impatient also 3 sets of keys made. One given to someone else. 🤬😡🤬 l’m outraged. More
by Vanessa
Employees Worked With
Other Employees :
Rich nln very unprofessional, Ignorant and greedy in
