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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

August 21, 2020

My tire light went on this was the second time I went in for the issue in a week. It was finally taken care of. More

by slpalomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The porter was very friendly
Aug 23, 2020 -

Oak Lawn Toyota responded

Hi, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 20, 2020

Friendly people, great service . They took the time to explain everything to me. Work was completed quickly and professionally. Also, clean environment made me feel safe. More

by Prux64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Aug 21, 2020 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

August 20, 2020

Good service — in years past I would pick up my car and it was also washed with clean floor mats —- I guess that’s no longer part of the “service” More

by SLMFEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patryk Kilch
Aug 21, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your car's service needs. We truly appreciate your business. We apologize, however, that we missed the mark on the car wash. If you would like to further discuss your concerns, feel free to contact me at your convenience. Juan Vazquez, Service Manager

August 20, 2020

They give quick and reliable service, And everyone is very courteous and professional. They all are quite patient and take the time to answer all questions. More

by Donnie Mckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schnur
Aug 21, 2020 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota, Donnie. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

August 20, 2020

Today took my 2020 Rav4 into the service department, at Oaklawn Toyota when I drove in and I was met by Colin, a Young man who immediately welcomed me, then he proceeded to put coverings inside of my vehic More

by tbas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin, Mark Girlich
Aug 21, 2020 -

Oak Lawn Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

August 20, 2020

Service department is great. Everyone friendly and take time to explain what needs to be done to vehicle. Very patient in explaining any questions I may have. More

by dgsdas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Oak Lawn Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

August 19, 2020

Great dealership to deal with! I have purchased all my cars from Oak Lawn Toyota through out the years! Service department is awesome! You need to check them out. More

by GLEENERMAN
Recommend Dealer
Yes
Employees Worked With
Bob Spee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

August 19, 2020

Was unhappy with service, price mis quoted cost was almost doubled. Service department should have known what type of battery was need prior to quote More

by mleeseb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Schnur
Sep 06, 2020 -

Oak Lawn Toyota responded

Hello, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to us directly so we can learn more about your visit? Juan Vazquez, Service Manager

August 19, 2020

Very nice people at Oaklawn Toyota . They took care of Very nice people at Oaklawn Toyota . They took care of me and my mom . She love her new rav 4 . Rich and Steve gave us a great deal . There service More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stoit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Boutos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Oak Lawn Toyota responded

Thank you, Howard, so much for choosing Oak Lawn Toyota! Congrats on your mom's new Rav4, and let us know if we can be of any more assistance! John Carnivele, General Manager

August 18, 2020

I received excellent Service yesterday.The waiting time was perfect. I like that distance was observed in the waiting area due to COVID.Also The waiting area is quiet, clean and not crowded. More

by rjperisee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patryk Kilch
Aug 19, 2020 -

Oak Lawn Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Juan Vazquez, Service Manager

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