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Oak Lawn Toyota

Oak Lawn, IL

4.7
3,230 Reviews
Welcome to Oak Lawn Toyota! We opened our doors 54 years ago, developing two simple philosophies for our long-term success: #1: treat every single person who walks through our doors the same way we would expect to be treated, and #2: once someone has become our customer, he or she is part of our family for life. It's a spirit you'll see in everything we do here. We encourage you to visit us soon because one visit to Oak Lawn Toyota and you will see what sets us apart from any other dealerships: from new car sales, to quality inspected pre-driven vehicles, to a fully state-of-the-art service department, we are here to serve you.
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4320 W 95th St

Oak Lawn, IL

60453

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Showing 3,230 reviews

March 13, 2021

The nicest people work here! A friendly, polite guy welcomed me, took my temp and directed me to Joe who wrote up the order and checked in with me seversl times on how the work was progressing. I was v More

by kmcclelland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, so it's great to hear your kind words about Joe and the rest of our team. We'll be sure to pass your comments along, and we look forward to working with you again. Juan Vazquez, Service Manager

March 13, 2021

Service representative was very courteous and helpful. Had to return a second day because the part needed for my vehicle was not correct, but it was installed expeditiously. Happy with the treatment I rec More

by bkenney0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Oak Lawn Toyota responded

Thanks so much for your review! We apologize for the part mix-up, but are glad to hear our service team ended up meeting your needs. Please let us know if there's anything else we can do for you, and thanks again for choosing Oak Lawn Toyota! Juan Vazquez, Service Manager

March 13, 2021

Always great service in and out great communication about what's going on with my truck clean waiting lounge thank you for the tlc toyota More

by ms_jfp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Oak Lawn Toyota responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 13, 2021

Kieth the service manager that checked me in made the process of bringing the car in for maintenance very easy. Quick and professional. He makes it easy to bring the car back next time. More

by Michaelb1280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Stadler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2021 -

Oak Lawn Toyota responded

Hi, Michael! It's great to hear that Keith made your service appointment a breeze. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 13, 2021

Luciano Francia and Liz Chavez were my contacts when I bought my Toyota Corolla 2021. Luciano was very transparent when he mailed me a quote in buying in cash or credit the Toyota Corolla 2021. He applied More

by 20201155billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luciano Francia
Mar 14, 2021 -

Oak Lawn Toyota responded

Thank you so much for your wonderful review, Billy! We're thrilled that Luciano and Liz had the opportunity to support you throughout your Corolla purchase. We are so excited for you to enjoy your new car, and we thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

March 12, 2021

Pleasure dealing with Vito! Would definitely recommend to everyone. The Camry TRD is an awesome car. Love the way it handles and the great acceleration it has. More

by Jvm1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hertogs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Dinella
Mar 12, 2021 -

Oak Lawn Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Camry! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Carnivele, General Manager

March 12, 2021

Buying my new 2021 RAV4 XLE Premium at Oak Lawn Toyota was the best experience that I have ever had in my life, when comparing with my previous purchases at other Dealers. All personnel are very nice and More

by FELIPE.DELGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominik Gibek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Novoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Oak Lawn Toyota responded

Thank you, Felipe, we are very happy to have provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new RAV4. John Carnivele, General Manager

March 11, 2021

This was my first time using them. I had a very positive experience with this dealership. Friendly staff, high quality service, diagnosed and explained the problem well. The best part was they didn’t try to More

by Beyoung40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Schnur
Mar 11, 2021 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

March 11, 2021

Great service department. Always helpful and explaining how the car tested and what work is a priority. . Alway a neat, clean environment. This is where I bought the vehicle and the only place I have had a More

by Janetsnew9745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Cassello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Oak Lawn Toyota responded

Janet, Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad that our service department was able to help, and we hope to see you again! Juan Vazquez, Service Manager

March 11, 2021

Customer service was very good. No long waiting for car. Car was serviced and communicated what needed to be done in a timely fashion. Service was completed within a good time. More

by b.brownfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

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